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“Zachary gave top-notch customer support. My experience in the store was great, all thanks to him. He was knowledgeable and helped me test products until I got the right fit.”
“Todd, our sales guy, went above and beyond to help us with both a Fridge and a dishwasher. We decided to buy an exceptionally large fridge. When it was delivered, the delivery guy was scared to take it out of the box because it looked from the package dimensions like it might not fit.
Todd hopped on faceTime with me, brought a measuring tape to the showroom floor, and helped me confirm the dimensions. Once both the delivery guy and I were satisfied it would in fact fit, he went ahead and installed it.
It's a close fit for sure, but it fits. Looks great!
I'm very appreciative of the personalized attention that I wouldn't have received at a big box national competitor.”
“I’m so happy about the vacuum that I got. The guys were super knowledgeable and took time to explain me everything in detail. I can’t believe I was thinking about ordering it online.”
9AM - 5:30PM
389 12th St, Oakland
Appliances
“The staff at the Pacific Kitchen Life in Oakland provided excellent service to us when purchasing this hood in May 2024. The staff was very detailed and think ahead what were needed in order to install the hood. I purchased the first hood at this store over 10 years ago, and it is still working without any issue. Now I have a new home and need a new hood. I would only go to Pacific Kitchen Life to buy. The installation has been professional. The gentlemen came install the hoods today on May 25, 2024 also provided fast and excellent service. They walked us through how to use the hood and answered all the questions we had. It used only one hour for the installation. It is a thumb up experience. Highly recommended!!”
“My parents really wanted my help to write a review for Pacific Kitchen Life after they recently purchased a range hood from there. They especially were very appreciative of the sales rep - Edward Huang - who was very patient and explained things very clearly to them. Looking at other reviews here, it looks like their experience were not the exception as Edward seems to have done a great job with all customers there. In addition to Edward, they also had a great experience with other aspects of the purchase including installation and value of the purchase. They're happy customers.”
“I had such an amazing experience with Jamie
at Forest Restaurant Supply today. She went above and beyond to help me with a time sensitive project. I couldn’t be more grateful, thank you so much. This place is a must go to for great service and supplies.”
7:30AM - 4:30PM
1350 14th St, Oakland
Appliances
“Willie Bernstein does a great job of servicing our dishwasher! He is very reliable and provides tips for helping us maintain the unit. When we have issues the Oakland office responds very quickly and normally sends someone out within a day.”
“Best one stop HVAC suppliers in business! Tools equipment parts all in one, multi-brand parts supplier.When the others branded companies can’t, Johnstone is your best resource. The best in HVACR Contractor wholesale.”
“If you need anything for your restaurant or food service business, this is the place. It's relatively new (3 years old) and the service is excellent. Look for Tim. He will take care of you. Super friendly and knowledgeable. He took the time to explain everything to me and gave me personalized attention. Great guy! Prices are very reasonable here, and he made sure to hook me up. They also sell all the major brands you will need. If you're a casual home chef, they also have appliances and kitchen tools for you. 5 stars!”
“This place is great. They have everything a cook, restaurant, kitchen or home could need. The staff is very knowledgeable and helpful. Tonight I was in a real bind and needed something but I wouldn't get there in time before they closed. Harry went out of his way to meet me somewhere with those items. I'm sure this is not a normal thing but he knew this was a critical need and he made it happen. Thank you!!”
“Jorge has retired and has changed a bitThey still carry a good inventory of appliances at a fair price and now have a good new team for delivery, installation and disposal serviceTry it check out and see”
“This place is a gold mine of high use cooking supplies. I love that they have sections of the store with supplies for asian, latin, pizza, and cocktails. Everything from chef weights to pizza screens. I had to make a quick departure from my first visit because there was so much I could rationalize buying. I will be back!”
“I came here looking for a cheese grater with a hand crank because I had difficulty finding one at some of the larger kitchen supply/cooking stores in SF. I found exactly what I needed!”
10AM - 8PM
3700 Mandela Pkwy, Oakland
Appliances
“Eric was very helpful in the magnolia department. Took his time and demonstrated the McIntosh Ma252 to me. Eric was very patient and I complete my purchase on the 2nd trip.”
“Another visit to the Best Buy store on Harrison Street, this time in search of a shredder to replace one that had passed hopefully to a better place after it's over 20 years with me. Wonderfully helpful person led me to them and explained the difference btwn the lower cost model and the higher cost model. First time ever that I learned about how long one could use a shredder at one time. Explained other features. Wish I had written down his name, but I also must emphasize that everyone in the store - from security guard to people on the floor helping customers, to check out personnel and even security guards are very helpful, very welcoming, and I can only compare them to the service at Nordstroms in their glory days Selection of goods is good, value excellent. It is a joy and pleasure to shop here, as everyone gives outstanding customer service. Thank you!”
9AM - 5PM
9235 San Leandro St, Oakland
Appliances
“They've really cleaned up their act! I was blown away at how tidy and organized everything was. And the pricing was actually pretty fantastic now! I walked out with some very cute pieces of furniture and got them for a bargain. Will definitely be back!”
“My word! Where would we be without our best DIY partner, Home Depot? Life is so much easier with their help. All I can say is thank you, Home Depot. They have all you need!”
“Our Bertazzoni range has been giving us problems since the beginning. Multiple calls to the headquarters resulted in them sending terrible technicians to our home, if they even came! Sometimes no one would show up! Finally, after almost a year, they put us in touch with Purcell Murray, who sent Juan to fix our stove. Juan is definitely one of the most personable, knowledgeable appliance professional that we've ever worked with. He made us feel so much better about this purchase, and also supported us in filing for an extended warranty. After about two hours, he fixed all of the major problems. He's the kind of professional that we all deserve! Thanks Juan!”
“Such friendly helpful people work here.i came for plant cages I will say I found them at grocery outlet much cheaper buing bags of planting soil it was good other things tho they seem over priced”
6AM - 8PM
1625 Sycamore Ave, Hercules
Appliances
“We visited on 7/10/23, looking for a length of flexible spa hose to finish setting up a hot tub in our backyard. We had already gone to one Home Depot and had issues. We located the hose in question, but wanted to buy per-foot, rather than an entire roll of hose. This was something they had a SKU for, but they didn't have 8 feet of loose tubing for us. Eventually, we took the roll up to check out and explained the situation to Sylvia. Other places might insist that we buy the entire roll. Instead, she stuck with us, and found Jose, who could do the cutting we needed.Thank you to Sylvia and Jose for going above and beyond in order to make it work. It took a little while to get the right people, but they didn't abandon us, and they made sure to keep with it until we had resolution.”
“Ive bought several appliances from Cornejo's and I have always had a great experience with them! Top tier customer service! I will always refer them to anyone who needs an appliance! They are my go to for appliances!!!”
“Surprised they have a one star! Much better than Home Depot. Came in, friendly people. Happy with the selection and the prices of some plumbing things I was looking for.”
“Great customer service. Found what we needed and even learned how to find what we need on our own, the next time, with help from Roger, the associate who assisted us. Thank you for a pleasant shopping experience!!!! ??”
“Best Home Depot within a 40 mile radius! They usually have everything in stock and the customer service was great! Robert in the rental department was amazing! Super helpful and we loved working with him :))”
6AM - 10PM
3838 Hollis St, Emeryville
Appliances
“Best Home Depot within a 40 mile radius! They usually have everything in stock and the customer service was great! Robert in the rental department was amazing! Super helpful and we loved working with him :))”
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“Service was excellent! Loved the attention to detail and communications keeping me informed all along the way. My beloved expresso machine came back as good as new!! ?”