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“Hey there, I just had to leave a review for this Ryder shop I operate a refrigerated truck. Out of all the shops I have dealt with these Folks were the most pleasant and professional. All I had to do is just say I had a problem with my unit.they jumped right to it. Thanks Ryder”
“All-star rents come through every time! I’m known to take on projects that are a bit out of my depth. The guys at All Star are always super helpful and never make you feel like you’re asking dumb questions. They’re really good about giving clear instructions and helping you load and unload the equipment. Keep up the excellent work”
“I had to get a trailer hitch installed on my 2022 Kia. I made an appointment at the closest U-Haul center from my home. When I arrived to have my hitch installed the hitch was missing parts so they had to order another hitch. I had to change all my plans for a week later. It was a hassle but I changed everything for the next week. I had to call them when I had not got a confirmation that they had my new hitch and I was told it would be a couple weeks. I called U-Haul in Vallejo and spoke to the manager India. She said to let her see what she could do and she would call me back. She did call me back and had found me a hitch and was getting it rushed to their center so I could keep my plans for that week. When arrived at her center that hitch was mis-boxed and would not fit my car. India jumped on the phone found me another hitch and sent one of her employees to get it. I was delayed for a couple hours but thanks to India and her hard work and professionalism I was able to keep my plans. Thanks India!! I recommend this center under her supervision to everyone. She gets the job done!”
“I had the pleasure of renting a pickup truck for towing a horse trailer here - the staff was wonderful, as was the equipment and cost for the quality of service that was provided.I didn't know they had as many larger truck options as well, I plan to utilize Enterprise Truck rental in the future for sure!”
“Had the Pleasure of meeting Steve Conway at the Concord Penske Location, The truck was well maintained, Clean and ran great, The value was good but the service was incredible, I went home and told my Wife that I found a new friend in the truck rental business, Steve was professional, helpful , Knowledgeable and truly a sincere good Man. These days finding a combination of value and great service is hard to find. These folks got it figured out, I will be going back. Highly impressed.”
“This place seems to have mixed reviews but I’ve never had any problems. Fairly easy pickup and you can even use the app now if you like that sort of thing. Drop off super fast. Employees have always been polite to me. No complaints.”
“This location is amazing and we will always choose to drop off here in the future! Carter was the best, he was doing his job right and I wish more people at U-Haul drop off locations were like him. Don’t listen to the other negative reviews, they should really be for U-Haul as a company, not for this specific shop. This location is their own private business and people don’t realize that when they leave negative reviews they’re affecting a small business. U-Haul is what sucks! Their large company is the worst. Not this location! We had to go in so many loops because of U-Haul and Carter/U-Haul Neighborhood Dealer made the whole experience so much more positive at the end of an exhausting move. Keep doing your thing you guys are the best!”
“The staff is very helpful and we're able to fullfil the services requested. Had a minor issue but they were able to help solve it and get me on my way. Left very satisfied with their service. Outstanding and quick. Thank you Alan and Nataly!!”
“Budget was the only moving truck rental company in Vallejo that had trucks available. Apparently Penske is getting their catalytic converters stolen so they don't keep any here! And Uhaul was almost double the price. The process was super smooth and the truck was great. We booked a 12 ft but they only had a 16 ft which wasn't a problem for us (they gave it to us for the 12 ft price), but I would suggest calling ahead to double check if you need the exact car you book. Overall a great experience and I will be sure to book with them again in the future.”
“Charged me for 5 gl of gas for 36 miles driven on the highway mostly!!!
7miles per gallon???!
The manager credited me $15 which makes fuel charge more reasonable. I just wish it was done right in the first place.”
“Excellent customer service and instant truck rental service. The parking is a bit challenging since this uhaul branch does not have a parking lot. Only street parking. We were fortunate that a truck was available last minute for last weekend! Everything worked out for our family's moving day. Thanks!”
“I rented a truck and trailer for a 4 state move to Wyoming. I was greeted by a very pleasant lady in the office. She had all my stuff ready to go. We went over the paperwork and I paid for the rental. She answered every question I had. I would totally recommend Budget Truck rental. They have very fair prices and amazing staff.”
“Had a reservation for 3/26 at 9am for a 6x12 trailer. When I arrived, they didn't have the trailer and instead only had a 5x9 at 11a. The woman at the first desk said she meant to call me but to make it up she gave me a discount. When I switched the reservation for the next day, the manager (believe his name was Brodee) still offered the discount and the trailer rental was seamless with all the employees I interacted with. All in all, didn't start off well but their customer service and thoughtfulness more than made up for it! Will rent again from them for sure.”
“Had a reservation for 3/26 at 9am for a 6x12 trailer. When I arrived, they didn't have the trailer and instead only had a 5x9 at 11a. The woman at the first desk said she meant to call me but to make it up she gave me a discount. When I switched the reservation for the next day, the manager (believe his name was Brodee) still offered the discount and the trailer rental was seamless with all the employees I interacted with. All in all, didn't start off well but their customer service and thoughtfulness more than made up for it! Will rent again from them for sure.”
5:30AM - 10PM
2090 Meridian Park Blvd, Concord
Truck Rentals
“Today we needed some blinds cut and were waiting for quite some time along with two other people. Stephen found us and although he could not cut them himself he stayed nearby, spoke with other associates, and made several announcements to help us. We were very grateful to him and credit him with managing to finally get someone over after an over 20min wait. With his help, we had 3 people arrive and we were on our way to checkout within a minute.”
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“Jillian does her thing. The owner was very kind ( I think that’s who he was)Jillian met with us on Christmas Eve when we were in a huge bind. She was thoughtful, pleasant and so friendly. Her customer service is top notch. She knew how to work the front office and work in the yard. Thank you for your big heart.”