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October 2023 by Lynne Pimentel
This store is the best for quality, service, and attention. I spent a lot of time searching g for my living room furniture and Taryn helped me every step of the way. She did floor plans and made great suggestions. The furniture will last for a long time and is beautiful. Buy your stuff there!
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August 2023 by Russ “Russ and Dave” Reed
Ironhorse Home Furnishings has excellent customer service. We purchased two high quality recliners from them. Before we bought the chairs, they informed us about a lengthy delivery date due to COVID related supply chain issues. We checked, and other stores were also anticipating similar delivery dates. So, we went with Ironhorse. New supply chain issues arose after the purchase, yet Ironhorse kept us informed.
We received our chairs nine months after we purchased them. Ironhorse delivery team was great. The chairs were carefully delivered and the operation and care for the chairs were thoroughly explained.
We received the chairs in December and two months later we had to relocate across country. Following the move, the reclining mechanisms on both chairs were not functioning correctly. We suspect the movers damaged the chairs; however, their insurance agent argued differently. Nonetheless, Ironhorse home furnishings was on it. They contacted the manufacturer, and within weeks we had new parts and recommendations for a local furniture repair facility.
So many things were outside Ironhorse Home Furnishings control with this order, yet they were always informative and responsive to our needs.
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August 2023 by Russ and Dave
Ironhorse Home Furnishings has excellent customer service. We purchased two high quality recliners from them. Before we bought the chairs, they informed us about a lengthy delivery date due to COVID related supply chain issues. We checked, and other stores were also anticipating similar delivery dates. So, we went with Ironhorse. New supply chain issues arose after the purchase, yet Ironhorse kept us informed.We received our chairs nine months after we purchased them. Ironhorse delivery team was great. The chairs were carefully delivered and the operation and care for the chairs were thoroughly explained.We received the chairs in December and two months later we had to relocate across country. Following the move, the reclining mechanisms on both chairs were not functioning correctly. We suspect the movers damaged the chairs; however, their insurance agent argued differently. Nonetheless, Ironhorse home furnishings was on it. They contacted the manufacturer, and within weeks we had new parts and recommendations for a local furniture repair facility.So many things were outside Ironhorse Home Furnishings control with this order, yet they were always informative and responsive to our needs.
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August 2023 by Dr. Summer Reed
I love this furniture store, they have quality pieces of real furniture. The kind of furniture that will last for generations.
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March 2023 by Shawn Olsen
I went into Ironhorse Home Furnishings for one of their nice looking and comfortable sleepers from American Leather, Steve gave me the tour of their sleeper program and I couldn't be happier with the one I chose. Thank you!
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February 2023 by Jean-Jacques D.
I was looking for BDI shelves. I contacted Steven; he was very forthcoming and did everything possible to be helpful. He checked his warehouse, got back to me quickly; I received his invoice and paid it by phone and secure payment line, and 2 days later, on Monday (it was a Saturday), the shelves were delivered and installed - white glove service. I am extremely pleased and highly recommend IronHorse (they have 3 showrooms in Santa Cruz, Benicia and S Francisco). Thank you, IronHorse!
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October 2022 by Tim Chinn
I've purchased many items from IronHorse Home. My latest purchase was a premium sofa...The help I received was stellar! - Carin spent a lot of time with me to help me choose the style and trim options. Whenever I need a new piece of furniture, IronHorse is the first place I go...and I rarely need to look further.
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August 2021 by Jenny Vandersloot
We are IronHorse customers for life! over the past few years we have purchased a few big pieces from Mike and the team. They have always treated us like great friends! Not only did they help us transform our living spaces into a homie yet stylish place they looked out for us years after. Our sectional had some scratches that needed repaired and without hesitation Mike made it his top priority to address. It's a great feeling knowing this team really cares about their customers!
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January 2021 by Diana F.
Awesome place to shop locally, great customer service, found a bedroom set for my extra bedroom which I absolutely love, support local businesses, this shop is awesome
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January 2021 by Erinn Contreras
Are you looking for gorgeous, well made furniture for your home? One of a kind artwork? Look no further than IronHorse! This is BY FAR the best furniture store I have ever been to. They have a massive warehouse and a huge selection of furniture.We went in to look at their selection of American Leather sleeper sofas and left 3 hours later with a sleeper sofa, two recliners, a kitchen table, 6 chairs and a painting later! Carin was a dream to work with - super friendly, knowledgeable with a sharp design eye. We have purchased furniture from Restoration Hardware, Pottery Barn and West Elm in the past, but we will never go anywhere other than IronHorse! Highly recommend!
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January 2021 by Authenitc Bagel
Friendly and helpful staff. Very knowledgeable and professional. Ask for Steve!
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December 2020 by Heather Galvan
The store and customer service are great!
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November 2020 by Elaine Feemster
Order a custom red recliner all leather love it!
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October 2020 by Ray Z.
Modern, industrial furniture designs located in a fascinating historic warehouse. Salespeople were helpful and not pushy. Will be back again.
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August 2020 by Kyle Clark
Very friendly folks working here, great selection, and very roomy showroom.
