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May 2023 by Karen Toney
The best service, I give them 5 Stars!
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August 2022 by Lori triplett
Great experience..I had a short time frame to get an entire tune up with belts ,hose,brakes,and oil change and they fit me in last min and completed the job in time for me to have my van back to pickup and deliver kids tomorrow for 1st day of school. Fantastic! Nice helpful people..
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April 2022 by Susie Core
Top Notch Service!! They are the Best and a family owned business!! ❤!
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July 2021 by Jorydude R.
So took my car here and got my brakes checked. Off the bat they said $1700 I was like what? Anyway long story short got it somewhere else and they charged me $500.00 go figure.. it s in the middle of nowhere.. I understand they've been there forever but geez.
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July 2021 by Frank H.
Had to get some brakes on my Ford F-150. Quick inspection, good price and solid work. Job done in a day and the job was done right. No problems and happy with the work.
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June 2021 by Shauna Skiles
Very lovely family run business. Excellent customer service and great quality work!
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May 2021 by Marie T.
Gotelli's Garage has actually saved my skin repeatedly! We're not taking our cars anywhere else -- even if we move out of town. My dad was a mechanic all my life, and I know how precious it can be to have a good one who can be trusted. When the garage I had been using for years (NOT Gotelli's!) changed management and started going downhill I started to have doubts about their abilities -- and intent. The last straw was when they finally soaked me for $3000 for a repair and my car STILL didn't even run (!!!), and -then- suggested that I spend an additional $5000 for a brand new engine, I was done. Clearly, I don't learn fast, but when I do I learn well. When I bought a good used vehicle, we had a chance conversation with our bank teller, who said she had been taking her cars to Gotelli's for years and was very happy. - - I'm so we mentioned we needed a new garage, it's made so much difference in my life! I've now been taking our cars there for five years. Erin and Ryan are so warm, kind and friendly, and are thorough and serious about their work. Their honesty and humanity shines right thru the first time you meet them. I felt from the first time I spoke to Ryan in the beginning that we could count on them to be honest about what repairs needed to be done, and have never felt as if I was being pressured or upsold into any unnecessary repairs. During our leaner times, they have been so kind and helped me line up which repairs absolutely needed to be done for safety, and which ones could wait a little longer. That isn't to say they would tell those repairs didn't need to be made, because they still did, but they helped me prioritize which was most important, and in what order they should be done so that we could more easily afford them and still drive as safely as possible until we could get all of them done. They have been friends indeed when we were in need, and I am forever grateful. Recently I found the car needed a pretty pricy repair; Erin called me and said here is what we found that needs to be done, here is the estimate and it's possible you may want to look for a replacement car since this one is nearly 15 years old. The repair would be costly, but nothing like even a used replacement car, and while I know this car's history, I couldn't know the history of another used car. I asked if Ryan would be comfortable with me paying for him to give the rest of my car a once-over to see how the rest of the systems were doing. I respect his experience and opinion on whether he felt it might be a good risk to go ahead do these repairs to get a few more years out of the car -- with the understanding that it would be his best opinion based on the condition, as at this age I know there can be things that just can't be seen. Ryan did his inspection and said it would be a reasonable risk, and I have every confidence that we can get a couple/few more years. (In the meantime, we're now starting to save up for when Roxie the Hyundai does go to her Great Reward..) You won't regret taking your car to Gotelli's! Good work, and good folks. My dad would approve.
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February 2021 by Gary Linnert
I had a few small issues with my work van. I dropped it off, and before my friend could come to give me a ride home, Ryan had the van fixed !! You rarely find this level of kindness in today's world. Thank you Erin and Ryan. Best, GL
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January 2021 by Lisa R.
Fantastic friendly service! We've had a few bad experiences in town and are so glad we found Gotelli's! We'll absolutely be return customers.
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November 2020 by Chris R.
Professional. They know what they are doing, Only people i trust with my car. Good people will definitely keep coming back when something is wrong with my car.
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September 2020 by Rodney Lee D.
First visit to Gotelli's for an oil change.Fast and quick service. They were able to accommodate my schedule, even when it changed suddenly.Price for full synthetic is reasonable. And they were able to provide some great advice on replacing filters and other tune ups without over selling something I did not need.Definitely will be my go to shop for my car needs in Benicia!
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June 2020 by Diego Rivera
Awesome Service
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May 2020 by Danielle S.
Great people, great work and great prices! Do yourself a favor and take care of your car who takes care of you. Go see this wonderful family business for all your auto repair needs!
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March 2020 by Some G.
Very friendly staff. Professional. Knowledgeable. Friendly. Yelp is trash so I have to write more stuff. I like cheese. Antidisestablishmentarianism.
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March 2020 by Christy w.
We needed someone to replace a radiator in our Honda. After asking for shop recommendations on a local Facebook group I called Gotelli's... from my very first call to the shop I was so relieved the lady "Erin" I believe was her name was super friendly, and efficient within minutes I received a quote that was a lot less then other shops that I called. I would highly recommend this shop for someone that wants to deal with a friendly reliable shop. They weren't out just for the money they actually wanted to fix the car so we could have it back running in less then 24 hours after dropping off the car!!! Thank you guys so much for making this sudden repair a lot less stressful!!!
