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April 2023 by Connie Kilby
Nicest storage facility I've ever used. The guy that runs the place does a fantastic job!
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June 2022 by Harry C.
Petty old swindlers! Multiple issues here! PLEASE READ : Priced higher than most, but don't buy into their swanky claim of "Benicia locals", they're not. Each unit that is not a drive up is extremely difficult to navigate to and load through the narrow walkways inside. Their "high security" on each individual unit is a joke as it is exposed wires and sensors externally that any 5-year old with a magnet could bypass. They are the only facility I have ever used where they require you as "part of your contract" to sign a 7-Day "Move Out Notice" in person before you are able to close out your contract and not be continually charged. HIGHWAY ROBBERY and extremely inconvenient, or perhaps not possible, if you are out of state or in the process of moving. They also force you to use their cheap inferior "Chateau" brand locks and require you to be issued 3 keys, which if you lose one, they charge you $5 each. ZERO STARS for the staff especially the overweight old man with the coke bottle glasses who looks like Jabba the Hut, and the short haired old man up front with glasses. I am a United States Veteran and refuse to be talked down to like a child (on multiple occasions), or with obscenities. YOU WORK AT A STORAGE FACILITY! For this reason I never had my wife come by the unit. I wish I would have read the reviews here before considering the trouble of using this facility when there are so many other choices in this field that allow you to use your own high security lock, move out when you want to without issues same day, have actual high security and monitoring or mobile apps, and most importantly ...have friendly staff. Forgot to mention how the staff inside took photos of ID's on personal cell phone without deleting. Identity theft anyone?
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September 2021 by Ken B.
I find this storage place to keep my travel trailer, an ideal spot with good security, and no-nonsense. As long as I don't crash into another hanging fire extinguisher box, I'm okay with management, and they're okay with me.
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July 2021 by jimmie strudle
It's in Benicia! Need I say more!
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July 2021 by Bob Y.
This is the Best RV Storage! Cleaner than RV Parks I have stayed! Staff is Great and Very Attentive to your needs! Excellent Security! Finally at ease storing My RV! Highly Recommend! You won't find Better!!!
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September 2020 by Barbara P.
I rented a space here several years ago, when Norm was alive! A little over a week ago, I decided to rent again. I was told a unit should be opening the following Wednesday at 1:00 PM! They would call when it became available! They didn't! I waited till Saturday before calling again. Once again, I was told a unit would be available at 1:00PM the following Wednesday. I said I would come by to look at it that afternoon. When I arrived around 1:30, Scott, the lone attendant, said I was supposed to be there at 11:00AM, and that Norm's son had waited till 11:30 and left. I asked him why I would make an appointment at 11:00 if the storage wasn't available till 1:00? Anyway, Scott showed me a couple of units and I said I would decide by the next day and contact them. When I called the following day, Scott told me only Norm's son could rent the space and never over the phone. I was busy Friday, so I said I would come over Saturday morning to sign the contract. I arrived a little after 11:00! While hiding safely behind the security fence, Norm's kid declared that he had the right to refuse me service, and he was refusing to rent me a space because I had missed three appointments. I can understand why the daughter runs the gym and the kid got the storage facility! In my humble opinion, this guy has NO business running anything! Kind of sad seeing what Norm built being run so poorly!
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January 2020 by randy t.
Great storage place staff is awesome I love that it's very secure and the staff keep it very clean and well maintained
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May 2017 by V.O. Epperson
Location and Sammy. The humans are nice people to.
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December 2016 by chris ping
Great people run the place. When looking for storage they didn't have anything available at the time but called us when something opened up. Gates close a little earlier than I like but since I am local I don't have a problem with the hours rates are reasonable and the place is very clean.
