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November 2023 by Gust Zigenis
I had lost faith and trust in all auto repair shops until I found Benicia Auto Repair. 100 percent Honest and very good at what they do.
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October 2023 by Florence P.
Just got my son's car back today. Friendly and honest business, and the service was efficient! Highly recommend and will be my go-to repair shop in Benicia.
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June 2023 by Nate Perkins
Fantastic mechanic. I like to do my own work on my cars, but my living situation never allowed for it while living in Benicia. I looked around for a bit and ended up coming to Benicia Auto Repair because of the great reviews, and I can attest to those. They were always accommodating time-wise, Kim always kept me in the loop on how the job was going, what they wanted to fix, why, and how much it would cost. When I came to pickup the car, they always offered to explain what'd gone wrong with the old part too. You really don't see mechanics offering such a transparent and helpful experience anymore (in my experience), but BAR is definitely an exception and I really appreciated them for it. Thanks for all the help!Service: Engine repair
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May 2023 by Jose Meno
Professional, experience mechanics & were able to diagnose the problem of my vehicle. My vehicle was secured overnight inside their shop & repair was completed early the next day. The cost for the repair was reasonable and I would highly recommend this auto repair shop.
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April 2023 by Chimge D.
I highly recommend Benicia Auto repair. I took my car twice there (2021 and this year) and both times they did great job. After I dropped off my car just to check on it, they called me back with all the information and even brought my car to me at my work. And, several days later, I got my car fixed and it didn't take long. Stuff is super nice and communicative.
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March 2023 by Ashley D.
Not sure if they closed down, but I've tried calling the number here on Yelp, same number shows up on Google and no answer. Left a voicemail, no call back. I then called the number on their window, that number doesn't even work. Sooo I'll take my business elsewhere.
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January 2023 by Kenny G.
Been using them for a few years now and they do it correctly! Fair prices and their honest and won't do anything not needed or upsell like other shops! I have 3 different cars for them to take care of . Super Convenient at Military and 5Th . Smog place 5 feet away as well !
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November 2022 by Zack Hubbard
Great communication and pricing. Was able to get me back on the road in no time!
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September 2022 by Patrick Klein
Communicative, friendly, honest, and transparent people! I recently had my Honda Accord serviced for AC repair (Compressor) and install a new starter. Additionally, I brought in my 2016 Nissan Altima for spark plug replacement. They’ve completed both of my vehicles and successfully repaired the issues with no problem at all.I highly recommend visiting Benicia Auto Repair to repair/maintain all your vehicle’s needs and/or issues.Services: A/C installation & repair
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August 2022 by Garrett Cody
The group at Benicia Auto Repair we're extremely professional and were able to get my truck repaired in a very timely manner. They were very thorough in their investigations on what could have been wrong, and their prices were extremely reasonable. Will definitely be going there again if anything else goes wrong.Service: Engine repair
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August 2022 by Richard Peck
You guys did a great job on my clutch. Will return for anything too involved to do myself Not used to paying for mechanic work so the bill was quite shocking
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May 2022 by Greg Davis
I called several shops in town about the check engine light on my Volvo. No one had time to look or said they didn’t touch Volvos. The next available appointment at another shop was 3 weeks away. I finally called Benicia Auto repair and they were super helpful. I got in the next morning to have them check the code and they diagnosed the issue and fixed it that day for a very reasonable rate. Through the whole experience they were accommodating and great to work with.
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February 2022 by Kathleen S.
This would be a five star rating if not for their unresponsiveness. The quality of the work and the value were both excellent. Due to several situations outside of their control, they ended up having the car in their shop for over two months. And not once did they contact me to update me, every contact was initiated by me. I called and left messages that were not replied to. Truly, the customer service was abhorrent. But in the end what really matters is did they fix the car right and at a fair price - and yes, they did.
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February 2022 by Julia F.
This place is fantastic! Quick and professional and they go out of their way to help you. Would definitely recommend.
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January 2022 by Bill M.
My alternator was not charging my battery on my Subaru Outback and so the battery was completely drained and would no longer hold a charge. Since it was a remanufactured alternator that failed after only 9 months, Bee and/or Kim was able to get the parts house to replace it for free under warranty and they installed it. Rather than trying to sell me a new battery, Bee gave me my old battery to take back to where I bought it, so that I could get the one year old battery replaced for free under warranty. When I went to pay Kim for their diagnosing, removing and replacing the alternator and battery, she said "no charge." When does a car repair shop ever do that? They prove themselves to go the extra mile for customers and to be capable, caring and honest. I will be a repeat customer.
