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June 2022 by Zoe L.
Wow shockingly poor business practices. Due to a fragrance allergy (this woman has plug in fragrances throughout her house, which is a red flag to begin with) I couldn't participate in the class that I purchased. I tried to attend another time outdoors, as she would not refund me, and she canceled the class without notifying me (a pain because I had already paid for childcare). She continues to refuse to refund me. Finally after a lot of back and forth and unprofessionalism on her part (including telling me that I did not book childcare (what??!!)) she agreed to refund me $100 out of the $275 I paid. She states she will send it in 30 days. 45 days go by and nothing. I contact her again and she finally pays. Another strange detail is that she refused to tell me what the items they produced in the class were for, and told me to ask the other classmates. I did not know or have contact for any of the classmates as I could not attend the class. Also, isn't she the teacher? Why can't she explain her products? Overall a disheartening and disappointing experience.
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February 2022 by Susan P.
Stay away from this snake oil salesman. This is not an honest person. She will take your money and not deliver. She is a one man show and runs her business out of her Kitchen in Santa Cruz, Ca. She gives classes and does not disclose that she is not requiring students to wear a mask even thought there is a mask mandate. She makes and sell products from her unsanitary kitchen. I do not believe that she has a license or a cottage permit to do this. She only takes payment with cash or Venmo so no tax, IRS???? I would like to see this unsafe business investigated and required to meet the health and safety standards of the hardworking legitimate business owners out there.
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February 2022 by Taffy Dugan
I've been a customer of hers for many years and have always been very pleased.
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May 2019 by Jan Branham
Always pleased with products I've tried from Sweet Herb Medicinals. Products are high quality and consistent. I especially love the healing salve and rescue remedy.
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May 2018 by Esteban R.
I have had some communication with Bridget. Back in January she said that she didn't get my order. It's almost June and I have yet to receive my order.
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September 2017 by Fire Water
The products are spectacular, but it can take some time to receive them.
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September 2017 by E Ruiz
Ordered near Christmas, and the order never came! She usually takes forever, but I think that she is defrauding me of my money.
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August 2016 by Cindy Harders
This is my second time ordering and I still have not recieved the product I ordered on June 22nd. It has been two month already. I have contacted Bridget via email, phone, and facebook for the past month. At first, she said the order hasn't shipped, then she said it shipped but there is no tracking info with the tracking number provided. This also happened to me with my first order. I was messaging Sweet Herb Medicinal through Facebook and she ended up blocking my chats. I was not harassing her. I was just contacting her about my order and following up when it never showed up like she stated. Ridiculous. This is not a way to run a business. Buyers beware. I'm never purchasing from her again. Product is good but it's not worth the stress of receiving the stuff if ever.
