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July 2024 by Ric Saatman
Opening earlier m-f at 6:30 am to accommodate ex Kelly Moore customers. Fantastic color selection, high quality paints, big sale this Friday 7/26/24
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May 2024 by Marco Sgrignuoli
Not as knowledgeable and helpful as I'd expect. Many items out of stock despite apparently being "in the system".
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March 2024 by Alex B.
Terrible service! Beyond short staffed and the staff they do have is terrible. I'm not sure how this store is even staying open and should close permanently!! Never going here again
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January 2024 by Lisa W.
I went in to get an old wall color matched today, and was helped by the manager Victor. He was very belittling and interrupted me a lot, while staring at my breasts the entire time! I decided to go to the Grey's Paints down Ralston because he made me feel uncomfortable.
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January 2024 by Ray F.
Our HOA used Kelly-Moore paints for 40 years. However, as they have closed their doors, it was time to select a new paint brand for our homeowners. Many of our owners have experience with Sherwin-Williams, so it made sense to check out SW products. The store manager, Victor Quintero, noticed me trying to match paint chips to some paint swatches and he asked if he could help. Victor took the samples and used a color calibrator to quickly match seven different colors. He then explained the different finishes and grades of paint available before opening an account for our HOA which will enable our owners to buy paint at a discount. All this sounds very professional... because it is. Victor was friendly, patient, and truly committed to meeting our HOA's needs. I drove home and compared the SW paint chips to the seven different paint colors on homes in our neighborhood. No surprise... they all matched. I can easily recommend Victor in SW's Belmont store for assistance with painting projects. He is very, very helpful.
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October 2023 by Judy W.
I recently had an excellent customer service experience here. And with more than one employee!! Courteous and caring people who helped me receive the best discount available for my some what large order. As the best deal was a day later one employee took my order and input it in the computer so the next time I returned it would save some time. He called the next day to remind me of the sale dates. As I couldn't make it that day I told him I would be there the day after, his day off it turns out. He assured me the next person who would wait on me would be prepared to make the transaction quickly. That person happened to be the manager-I know because I asked to speak to the manager to compliment one of his employees. Another caring individual who was clearly proud of his store thanked me for the recognition and quickly filled my order and took it to the car for me. I just have to say that customer service like that will keep me going back.
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July 2023 by Lesley Ce
Excellent experience working with Ivory. He was very patient with me as I struggled to choose colors. It a great store,with a pleasant area to sit and make decisions!
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May 2023 by Kyle Babbitt
Isaiah was very helpful answering all my questions and getting me the paint and supplies I needed. I'll return here for any of my painting needs.
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April 2023 by jose barrera
Excellent costumer services, ask for Victor or Isaiahs. If you want info, paint tools, quotes, advice, do not hesitate, you got the right guys, I am very please with theirs services. ??
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February 2023 by Lori S.
I stopped in on a Sundy just to pick out paint samples. I was met by Victor. He was very engaging. Asked me questions about my project and offered his help with all of my concerns. I wasn't planning on buying my paint here. I was just too lazy to drive to Home Depot to get samples. Due to my interaction with Victor I returned several days later to buy my paint. I later learned that Victor is the manager of this Sherwin-Williams. I will forever be a customer of this location.My second review is for Isaiah , assistant manager. When I returned yesterday to purchase my paint I was greeted by Isaiah. He was very knowledgeable and very helpful. He guided me thru my paint options and roller options. I am now set up for a no fail painting experience.Both Victor and Isaiah assured me that they were there to help me thru the process, asked to see pictures of my project and told me to call with any questions I may have.Thank you
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November 2022 by John Y.
Very helpful, pleasant store personnel. A little bit on the expensive side but the paint is highly rated.
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August 2022 by theresa burk
Really knowledgeable people helped me out very much
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September 2021 by Steven W.
Never open on time. Not sure what's going on but they clearly don't want the business.
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September 2021 by Michael H.
I am very disappointed with the Sherwin Williams Store in Belmont. Actually I am really pissed ! I went there last Saturday to get a specific paint for my deck project. They told me they don't have it and it will need to be ordered, which was absolutely fine with me. They told me it will be here to be picked up the following Saturday, meaning today. I went there at 10am (they are suppose to open at 8am) and the store is just closed. There were two other customers on the parking lot who were also upset, that it was closed and no sign in sight about why it is closed. I called the store to leave a voice mail, but it never got me to a voicemail option. It just kept ringing. This is the opposite of what I call good customer service !!!! Definitely the last time I do any business with that store. So it should be a 0 stars from me but on yelp you have to give at least one. Seems like other people had bad experience about their "variable opening hours" before. 'just don't know how a business like that can survive....
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August 2021 by Kathe Morris
Very nice and helpful service!
