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April 2024 by Bret M.
Not sure why the ratings are so low, I personally like this safeway the best and I've shopped all of them on the peninsula. The checkers are very personalable and always seem very happy. In a day where customer service has greatly declined, this store has excelled.
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February 2024 by Jazmine V.
This smaller location isn't terrible, and if I'm ever in a bind or need to go grocery shopping last minute, I am able to buy what I need. Also, if you're a Safeway member on the app, there are barcode coupons to scan and the coupons are actually pretty reasonable. I bought Turkey spam originally $4.99 (ridiculous), but with the member app coupon it was $2.99! I've always had friendly interactions with workers at checkout or at the butcher area. So no complaints there. The store is always clean and stocked up whenever I make my grocery runs .
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February 2024 by Drew Cox
Lost my pickup order, said the pickup area was locked and would have to be canceled, couldn’t even provide a receipt saying canceled. A disappointing first experience
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February 2024 by Dave Triplett
Cashier made a mistake and management struggled to correct it, then made me feel like a criminal. I'm just trying to eat at a discount.. im a homeless veteran..but I don't use that as a sympathy.Notice item was on last day, LOVE IT or IT'S ON US, LABEL was already ripped off...but ot was sealed... Please Management HAVE A HEART! STOP being so Stricked with Everything. Women are not Robot Overloads , either!
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January 2024 by Chris X.
I actually like this store but yesterday was disappointed to see a child on a full size bicycle in the store. Do they actually allow this? Ridiculous. It's annoying and not safe for toddlers or elderly people.
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January 2024 by Penelope R.
This grocery store is without a doubt one of my favorites! It achieves the ideal combination of high-end and favorite everyday dishes. I appreciate their distinctive and delectable in-house flavors. The meat area is fantastic, with extremely helpful workers. The store provides delectable sampling as well as an outstanding selection of fresh bread. The quick checkout is the icing on the cake for this wonderful shopping experience, making it my go-to spot for my grocery needs.
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November 2023 by Maxim Mikhaylov
The first photo is from Oct 15 showing cottage cheese with Oct 8! and Oct 14 due date. No fresh cottage cheese on the shelf. Showed the photo and told about the issue to the cashier.Ok, the second photo is from Oct 22 showing the same cottage cheese with Oct 8!!! and Oct 14 due date. No fresh cottage cheese on the shelf.Guys, nobody has checked the shelf from October 8, right?
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November 2023 by Val Ochoa
I always go to Savemart since it’s so close to my work; however, I always have a problem with Taamar especially when she works the Starbucks line…
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September 2023 by Christopher B
Quick trip, to get some snacks for the game.Very polite and respectful customer service.Thank you!
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August 2023 by Tony Garcia
Their customer service is nonexistent. They had to pull one of their cashiers off a register in order to help me. When she was told that she had a customer waiting in customer service, she told the other cashier, "well he has to wait".
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July 2023 by Christopher
This is the worst of the 3 Safeways in the area. It is the only one without self checkouts and they understaff the store so it always has very long lines. Additionally I have had several poor customer service experiences here.Save yourself the headache and head to the store on el Camino better service , more cashiers and self checkout and never had a challenge with the service
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July 2023 by Anthony Wynn
This is a terrific, classic Safeway store. They literally don't build them like this anymore! Good prices and good service. Highly recommended.
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June 2023 by Rocco Rockafire
This is the best Safeway in San Mateo. I found everything on my list, easily. And it wasn't very crowded.
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May 2023 by Kirk G
A below average Safeway meaning it's a good grocery store but nothing's spectacular.
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May 2023 by Arthur Gu
It's a Safeway, and this one is the same as the rest. It is on the smaller side, and a lot of the things they sell are quite expensive. However, it is still a good place to go to grab last-minute groceries.