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August 2024 by Lewis Hess
Called several online numbers looking for a chimney repair company. Unfortunately, most of those numbers are a call service that just collects a fee and knows nothing about chimneys. I finally found mister chimney who sent out Martin. I was having issues with fumes in the house using my fireplace. He came to inspect and possibly clean it. He informed me the fireplace was clean, but my grate was not the right one. He could’ve charged me for cleaning and possible repair, but was honest. I will def use them again and refer friends. Thank you Martin and mister chimney!!
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July 2024 by Ryan D
We've used Mister Chimney in the past for cleaning our chimney, so when we moved to a new home, we called them up to inspect our new one.
They noted that our ash door and damper were missing.
Adrian came out on time for the appointment, completed the cleaning, and installed a new damper along with an ash door. He also did a great job at making sure he cleaned up once he was done.
We'll definitely have them out again for the next cleaning and would highly recommend them for wood burning chimney needs.
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July 2024 by Dr. Barkordar
Thank You Eddie for fixing our fireplace
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April 2024 by Alberto Garcia
They don't open the door even if they see the check. It might be because I'm Mexican.
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April 2024 by fco gonzalez
Very professional staff. Great doing businesses with them. In my opinion, they are very knowledgeable. Their prices are great, and they keep their word on the price, unlike other chimney sweeping companies that quoted me $99, and then switch the price when they arrived.
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April 2024 by Jaione Maiz
Noe and Eddie were great- Noe quickly diagnosed a few different problems and Eddie was patient and thoughtful to make sure the job was done right, including getting on the roof. They were very professional and kept their work space organized, and were careful to keep the surrounding areas clean. Would definitely recommend.
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March 2024 by Alex Moser
Martin and Adrian worked on our fireplace and chimney (including re-lining our chimney and installing a damper). We had called around different services but were very glad we picked them, as they were great to work with, knowledgeable, thorough, efficient and clean. We really appreciated their attention to cleanliness. They had us move the rug as soon as they came in, as the installation work involved a wet mixture (concrete or ceramic?) and drilling and there was a lot of ash from the chimney. Before Adrian left he wiped/vacuumed thoroughly and cleaned the fireplace and surrounding areas so it was as clean as when they arrived.
I especially appreciated that they were so quick, efficient, and thorough - home improvement projects can sometimes stretch over weeks or months in terms of work and scheduling and ordering parts. But from the time I reached out to when they completed the work on the chimney and fireplace took less than one week. That includes the time they spent ordering and then installing a part for us. I am so glad they were able to get our fireplace in working order so quickly and efficiently. We love our fireplace and have used it regularly without issue. Thanks Martin and Adrian for your careful work and your professionalism!
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January 2024 by Timothy Simon
By far the best place in the Bay to go for chimney or fireplace work. These people are extremely honest, efficient, and overall fantastic at their job. They will tell you exactly what you need and don’t need and will take care of you better than any other place we’ve used!
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January 2024 by The One
Thank you so much for the outstanding customer service.
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January 2024 by Zoltan Gombosi
Their work is good quality, but their office staff is completely unreliable and unresponsive. They don’t return calls, they don’t provide status updates and they didn’t follow through on a repair they were supposed to do for us leaving us in the dark after we paid an $475 fee just to have them come out and tell us there is a problem. Fixing the problem was supposed to be part of that cost too and they never ordered the part and the problem persists months later. We’re out the money and they haven’t fixed it. Disappointing.
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January 2024 by Barbara Schnur
They replied to my email inquiry within one business day, I phoned to follow up and had an appointment within two business days. The person on the other end of the phone was professional, friendly and knowledgeable. Gerardo was my technician and he was on time, efficient and answered my questions. Would definitely recommend. .
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January 2024 by Despoina Paschalidou
I cannot recommend Mister Chimney enough! We wanted to do a chimney sweep for a while and the quota they gave us was by far the best! Martin was very professional and efficient and our overall communication was very smooth! Martin came on time, was respectful of our house and most importantly inspected and cleaned the chimney fast and effectively! Unfortunately, we had some very unpleasant experiences with other chimney cleaning companies in the bay that were completely unprofessional and tried to overcharge us although we asked for a quota before their visit! Our experience with mister chimney was nothing like that!! Can’t recommend them enough!
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November 2023 by ivan chavarria
Very bad service, they do not answer calls, they do not attend scheduled appointments and they lie when cleaning chimneysService: Deep clean
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September 2023 by Cliff Keith - SF Bay Homes
Good job. Clean and thorough. I'll call again.
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June 2023 by Andres R.
These guys are AMAZING! I had quotes from two other companies for my Fireplace cleaning, and potential repairs needed. When Mr. Chimney arrived, they looked at the chimney, fireplace insert, and gave me a quotes that was $3000 less than the other quotes. I showed them what the other companies recommended and they looked at estimates and said, "You do not need all this work. They are overcharging and trying to sell you things you do not need. Your Chimney is in great shape and we only need to do these minor repairs and cleaning." Incredible honesty and the work they did was amazing. This is the company you want to hire for anything related to your chimney and fireplace!
