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March 2024 by Nathan Stump
Another quick and easy year of filing taxes with Block.
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March 2024 by Stacy Rhodes
Complete flakes. I set up an appointment for a phone consult and they never called me at the scheduled time. I called to find out what happened and they told me someone in the office cancelled the appointment w/out my knowledge. I did end up talking with someone and went over all my details and that person was going to send me a link to upload tax documents but never did. I emailed to remind them to send me the link but days later still have not received any response.
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March 2023 by Robert Kazmierski
Fast, easy, professional.
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June 2022 by Village Petz
I am an ex pat living in Scotland and for 22 years and have had no problems at all, until 2021. I sent in my documentation as I have done all these years and then I never heard back from them. I have emailed and gotten responses from 6 different people! I still have not actually gotten any information as to whether my taxes have been filed or not and they have the original paperwork. I am thoroughly disappointed with their service and will never use them again.
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May 2022 by Michael Okcu
Absolutely putrid. Ever since Joe left there is hardly any communication let a lone any signs of competence. We left my mother's folder in late February. She owns and runs a small business in San Mateo by herself, now I am not CPA but I don't think her taxes are so complex that it would take nearly 2 months to do. But here we are. Good luck trying to touch base with anyone or having them actually return your call. Based on my experience I am not confident in her return at all. If you've been coming here for past few years thinking it's the same service and/or people it's not.
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May 2022 by e s
Oraphan Mayenkar went above and beyond to help both my dad and me, answer our questions, and treat us with congeniality. Her dedication and approachability are palpable. Thank you!
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May 2022 by Cali Rios
Made an appointment online and when I came in they said Helen, the person the appt was with was not there. Idk why the appointment was available online in the first place. They did nothing to help to rectify THEIR mistake. Very unprofessional office.
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May 2022 by Krista W
Overpriced and poor customer service. Had to call multiple times and not once got a call back. Charged me way too much for what I had to go through with them. Do not go here at the Belmont branch.
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May 2022 by Ritwik Siddhartha Divakaruni
Terrible online service and they are impossible to reach on the phone. Did my own taxes using TurboTax and received 600$ more in returns
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April 2022 by Nestor Mariano
Clear explanation of my income tax filing and results. Have used HR advisors before and was satisfied with the work was done on my filing.
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June 2021 by Mary Polo
They did it quick . . . Well, actually, not so quick. I had to call to find out why they were taking so long. But once I did, they worked fast and did a good job.
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June 2021 by Paul Dummel
I may try to find an accountant so the same person will do my taxes every year. And the app is extremely bad.
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April 2021 by Layne Moon
HR Block CPA did a pretty good job with completing my returns, but did get one thing incorrect but followed up quickly with the correct information and updated return. They were pretty responsive and professional.
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April 2021 by Dianne D Emond
Excellent, friendly service!!!! Expedited tax return ! Quite a price and stuck with it!
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February 2021 by Brandye Ward
Super nice and very knowledgeable. Been going to block advisors for at least 7 years
