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March 2024 by Alexis G.
they have everything just not friendly employees. not coming to this location again. very simple thing I ask the employee for another bag because she put my glass items all in one bag with my other goods but she only allowed cash but I didn't have cash for one single bag. I was willing to pay. How dumb and no common sense. Obviously she hasn't worked at a grocery store for long. I never worked at a grocery store and know to put glass in a separate bag. just another annoyance to my day
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February 2024 by Julie Smith
Workers are friendly & helpful. I could find everything that I was looking for in the store.
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February 2024 by Orange Z.
It's become a 2 star experience but I'll give it three because of the polite, kindly and industrious white-haired lady cashier who has been there for many years. She is normal and interactions with her are pleasant and stress-free. Some of the young male cashiers here refuse to help bag the items. I put all my empty bags on the counter for both of us to access but they won't lift a finger. They forget that I am not on the clock; they are. I am volunteering my labor to bag. Fine, I'm happy to help. But for them to stand there after all items have been scanned and defiantly refuse to help bag items slows down the waiting line behind me and is generally a 'fail' in customer service. It isn't like it would cost them anything to do it. The latest development at this store is for some of the guys (not the woman mentioned earlier) to ask 'if' you want the receipt; not to give it automatically. Additionally, one of the guys (who wears no name tag) won't even tear the receipt off the register and hand it to you. He'll stare at you and make you tear it off. Lots of tension in the air. This is a new low in retail. Jobs are plentiful at the moment. People who probably wouldn't ordinarily get hired have jobs. But during downturns in the economy, people in retail who think it isn't their job to greet, bag, or say anything as the customer leaves the register (does anybody remember 'thank you'? ) will be the first to be let go. If some of the guys hate their jobs that much, we customers would be glad if they quit.
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February 2024 by Jonathan Perez
Items used to be a dollar now $1.25 + tax So you can't expect much from the place. They have a big variety of items and is a great place to buy inexpensive ornaments for holidays or parties. They usually have big lines and the store is busy. You will be lucky to find more than 2 registers open.
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January 2024 by Y La
Everything else is okay. There was one rude male cashier.
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December 2023 by Alma P.
After years of being a customer at the Belmont location, I was extremely disappointed in the way a Latino male employee treated the customers. He belittled and disrespected an elderly woman and berated me. The store ran out of bags and she purchased many items. Not once did anyone say they were out of bags. The elderly lady said "how am I suppose to carry all the items out since we can't take carts out. The male employee replied "that's not my problem, you figure it out." He told the other employees, "and don't get her a box, we are busy and don't have time for that." I could not believe what I was hearing. I started to take the items off the belt and put them back in cart. I told him It wasn't nice to speak to customers like that. He then responded by calling me "a crazy lady," and said "I t's not Safeway it's a dollar tree what do you expect?" I replied, "We are paying customers and his response was "lady get the F*** out of here," and continued to use profanity. This made me feel uncomfortable and unsafe. He then yelled out aloud for everyone to hear, "she is crazy - f***off lady!" I told him I would complain he said, "I don't give a F***." He refused to give me his name. Other employees also refused to give me his name. Finally, another employee said his name is Erik, but they did not know his last name. They said he was assistant manager. I have attempted to call to speak to a manager and finally got someone on the phone and said she would have a manager call me in 30 minutes. I have yet to receive a call. I cannot believe the level of customer service that was provided. Not to mention the hostile unsafe environment. I felt harassed by this male employee and a young female employee who thought it was funny. I would rate this store a zero but Yelp will not allow me to so I guess I will have to settle for a 1.
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November 2023 by Ben Gates
Looked like a war zone. But the employees were overwhelmed. Can't blame them
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November 2023 by L H.
This store needs help. Was there yesterday and today. Often Shelves weren't fully stocked, and one can see all the unopened boxes on the floor and back room.
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September 2023 by Linda Braudy
Went there for one thing, went home with eight. There are always some things worth buying for $1.25.
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July 2023 by Cynthia Lutz
The store appeared somewhat disorganized, and several items were unavailable. However, despite being incredibly busy, the staff went out of their way to assist me in locating the specific item I needed. Their helpfulness and friendliness truly brightened my day! I extend my gratitude to the staff for their kindness and encourage them to continue their excellent work.
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June 2023 by Josephine B.
I went for a broom and they didn't have the dust pan that's suppose to be attached to it. Shelves are usually not fully stocked. Mehh I only go for last minute things
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May 2023 by Jerome Villegas
It's very typical, 1 or 2 lines and a long wait. I guess it's a hit or miss. But definitely need some work on that line.
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May 2023 by Maggie Smith
Store was looking a bit chaotic and a lot of items were missing..I needed something specific and staff, although very busy, they helped me find it.They were very helpful and friendly. This made my day! Thank you, girls, for being so nice, keep up the good job!
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February 2023 by Jaime Garcia
This dollar tree sucks . It's about 65% percent empty. The screen on the register gives you a differnt price compared to the price the cashier gives you. Don't waist your time by coming here
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February 2023 by ROMMEL RIVERA
Terrible ! This store shelves were almost all empty.
