-
September 2023 by Isabella F.
I don't understand why we have to wait over an hour to receive a vaccine. CVS didn't have the varicella vaccine so Walgreens was the next option. I don't get it. Please explain
-
July 2023 by Melissa G.
Your photo cashier I'm assuming Kimberly with long black hair was far more worried about her conversation with her coworker than cashing out customers. Stopped helping me to hold a conversation about getting her nails done. I stand there with my fussy baby as she blabs away. Extremely rude and unprofessional. I go to the Walgreens on south and always feel their customers are top priority. Shame they're temporarily closed.
-
March 2023 by Brian B.
I have not had a bad experience with the pharmacy yet. Less hassle at this Walgreens and the service is always friendly. They update me on a regular basis about my regular prescriptions and even called to see how I was doing on one prescription since it was new to me. For an obviously busy store, the customer service is excellent. I switched from CVS which gave me anxiety every time I went there. I am so glad I did! Keep up the good work!
-
December 2022 by Ojeda J.
1.1.23 1pmDid not ask for the name of the girl who was helping me but overall she was very friendly and very helpful Helped me a price match on the app with no hassleWith an attitude that makes you want to returnWas able to find what I needed because one of the guys inside the store literally walk me over to what I asked for With a very good attitude and I really appreciate that. Thanks to your whole team. Happy New Year
-
October 2022 by Ebrany A.
We try to do a walk in they tell us that is not possible. so we set an appointment and we show up 10 mins before it, and they have us wait 40 mins. And when I asked why are we waiting they said they are not ready for us. They are not ready for an appointment that was set 2 weeks before DON'T COME HERE!!! Michelle the pharmacist doesn't really keep her techs in line, it seems to us that everyone is doing there on thing .
-
October 2022 by Kaycee M.
Horrible service went in to buy some baby wipes my 5 year old needed to use the restroom we needed assistance for the restroom to be open there was an older lady already waiting a while I went twice to have someone open the restroom spoke with a young lady came off rude no one ever opened the restroom. How hard is it to open a restroom door. I can understand if we have to wait in line to purchase and item but wait a while for a restroom door to be open is beyond ridiculous to me.
-
October 2022 by James N.
Absolutely horrible service and even worse response by their management. Arrogant response with their mistake being done and an "oh well" attitude. Steer clear of this place unless you want the same horrible service, meds that are never in stock, and just an overall bad experience! Definitely can't get rid of these guys fast enough!
-
March 2022 by Jason S.
Literally stood for 20 mins.. I can tell you all the songs that played over the speakers., nobody to help me take a passport photo. AND when some girl arrived from the back.. the system was down. Drove to Downey and a nice man helped me. Are people okay? Twilight zone...sheesh.
-
February 2022 by Lashell Tate-Woodson
They always have what I need !
-
January 2022 by Yomalli R.
I came to get some passport photos and there was two employees at the front register with no customers to ring up, they were just standing there doing nothing. They saw that I was waiting at the photo counter and they didn't bother to call anyone to help. Until my boyfriend went to them and asked them if there was anyone to assist at the photo counter, THEN they called someone. That's no customer service, I would get if they were busy but they were LITERALLY doing nothing. Then their photo machine didn't work and I appreciate the employee that did try, but I wasted my time for nothing. Last time I come here for anything.
-
January 2022 by Yomalli L.
I came to get some passport photos and there was two employees at the front register with no customers to ring up, they were just standing there doing nothing. They saw that I was waiting at the photo counter and they didn't bother to call anyone to help. Until my boyfriend went to them and asked them if there was anyone to assist at the photo counter, THEN they called someone. That's no customer service, I would get if they were busy but they were LITERALLY doing nothing. Then their photo machine didn't work and I appreciate the employee that did try, but I wasted my time for nothing. Last time I come here for anything.
-
January 2022 by Cheri H.
Times are tough, and people are going through difficulties. Life is very different and some people are struggling. That being said, you should expect that your pharmacy should be accurate and professional. You pay for a service. You expect that for the most part, the service should be at least average. This pharmacy has gone downhill in the last year. Please don't send me a text that my script is ready, only to tell me when I've been waiting in the drive-thru for 30 minutes that it actually isn't. Please don't tell me how I should behave in front of other customers, just because you don't care for the fact that I was unhappy and irritated that you didn't have my script ready. Please don't lie to me and tell me that you filled my prescription just to satisfy me, in the 60 seconds it took to pull out of the drive-thru line and park my car to go inside and try to get my prescription. Please don't tell me that your store manager cares about their customers either. Calling the store to tell them that this is not okay was as much a waste of my time as waiting in the drive-thru for 30 minutes for a prescription that they couldn't find. I only called the store manager because the pharmacy tech/clerk was rude and condescending. This is pretty much the last straw. I'm transferring my prescriptions to another pharmacy. Unfortunately, no one at Walgreens will even care.
-
January 2022 by Jenna A.
My go to Walgreens because it's so closed to my home. Usually friendly staff. But Lately maybe because I've needed to go more then usual a girl with pink hair that works there is just the rudest and no customer service skills! Doesn't say hi. When asked about a product doesn't seem to even want to help. A lady even asked right after I asked for help for something and right away responded with "No we don't have any. " Like the lady didn't even finish her sentence and she cut her off. Too lazy to work? Hates her job? I don't know but she needs to go where she's not around people.
-
November 2021 by Patty N.
I had the worst experience booking an appointment then going through the process at the pharmacy. I arrived 5 minutes early , I went to the counter and asked if I must wait in the long line as I have an appointment at ...They quite bluntly said wait in line. I wait in line . The same lady that knows I'm there for the appointment I checked in for -asked "what can she do for me" after waiting for my turn to speak at the counter when I get through the line. I again state why I am there and that I have a ... appointment. She says ok let me get your paperwork. She returns with a ballet of forms to be filled out . It's now 15 minutes past appointment time. The chairs were all empty /how nice it would have been had she given me the paperwork to fill out instead of standing in the line. The worst part was The woman were talking amongst each other then looking at me and smirking , it was very uncomfortable-while they seemed to do everything in their "power " to make this process so much difficult than it needed to be . Bad display of commitment to wellness and the community . Walk out
-
July 2021 by Ingrid A.
Don't go here for your pharmacy needs- they will kill you. I transferred my prescription here and my high blood pressure medication was not available .. they said come back tomorrow. I show up the following day and the pharmacy clerk tells me she needed to order the medication as they did not have in stock. That is not what she said the day prior. She said come beck Monday snd it will be ready. So I figure two days without meds is not going to kill me. I show up on Monday and the order was never placed!! Incompetent staff !!!! Ughhh!!!
