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March 2024 by Sal L
I judge a gym by the customer service, cleanliness, and equipment availability. I do not judge a gym by the behavior of its members. That being said, the staff does a pretty good job of greeting members with a “welcome” when you arrive and “have a good day” on the way out. While it doesn’t seem like much, it’s a nice touch and the basic courtesy is to acknowledge them with a “thanks” at the very least.The gym area is always clean and machines are always working. I notice they repair equipment much faster than their competitors. There’s usually a staff member constantly walking around cleaning. Cleaning bottles are usually full and paper towels available to wipe down equipment.I usually come here during lunch in the middle of the day and it’s pretty empty (except summertime when they allow high schoolers to join at a student rate or something special for the kids). Overall it’s a good gym. This review does not factor restroom or showers because I avoid those at any gym.
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March 2024 by Margstita Avilez
Clean and friendly
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March 2024 by Morella B
Love the atmosphere
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March 2024 by Jose Vasquez
"It used to be a great place to work out, but nowadays people seem to lack respect for others who also want to use the gym equipment. For instance, some individuals hog the Smith machines for as long as 1 hour and 45 minutes. When I brought this issue to the staff's attention, they simply apologized and said they could do nothing about it. As a result, I have started going to a different city to exercise. It's just become too frustrating with all the kids glued to their phones instead of focusing on their workout."
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March 2024 by Dj McCaslin
The price is awesome, and if you can get referred- even better, it waives the initiation fee. However, there's one thing that keeps this from being a 5 star review. The app will show a 3 out of 10 on the busy scale but good luck finding unused equipment! They have a huuuuge amount of treadmills, rowing machines, and other cardio equipment but their weight machines are in short supply for how busy it gets. You'll have a few good months a year while class is out, since a lot of the attendees seem to be students of every age. It's a very diverse crowd. Truly, everyone is welcome
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March 2024 by Bobbie Watkins
Has become my favorite place very clean Inglewood location bellflower Washington watts
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March 2024 by Reyna Duenas
It has been a month since I stated coming to this location and all I have to say is that the staff are really friendly and helpful. Today I had a question about my membership and Aylin was at the front and she was able to help me in a very professional way. I also noticed that she treat everyone equally. I enjoy this place is always clean and the temperature inside is perfect ??
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March 2024 by Jacqueline Mejia
Good gym very spacious
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December 2023 by jessica c
Meh. Not bad but not liking that they don't offer the same black card perks here for guests as they do other places
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December 2023 by Ivan Garcia
Possibly one of the best planet fitness gyms I have been too. This one offers a variety of equipment and machines. It is decently sized and pretty empty in the mornings. Good parking aswell. Would def recommend checking it out ??
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December 2023 by nex hernandez
If I can give a zero star, I would ! Unacceptable service. Very rude girl with pink hair and other workers that were there with her. Such bad service I can't express it enough ! Very rude towards my mother. Everytime my mom and I would go and that same female all the time always asking for ALL MY INFO! she would already have it and would still ask for all of it. My mom and I were going towards the restroom. And the girl really had the nerve to FOLLOW US all the way to the restroom. She was disrespectful, rude, and had no type of good customer service along with the other male workers with her. And the manager didn't even want to hear my mom out and quickly sided with her worker. Which I understand but as a manager he should let my mom speak which he didn't even allow. Terrible overall. Really no worth spending my money or energy in this place.
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December 2023 by sugar
Horrible. PLEASE AVOID THIS PLACE AT ALL COST ! Terrible, rude, and nasty behavior from employees. The manager there as well is terrible ! Really, He did not try to find a solution about his employees behavior towards my mom. My mom doesn't speak English so I feel like he really was discriminating her. And the female worker with pink hair ! OMG.! The worst employee ever ! I can express it enough of this nasty behavior towards there customers! Judgement free place ? WRONG ! they were very judgemental and felt like they were really discriminating towards my mom just because she doesn't speak English! The manager didn't want to hear my mother out as I was trying to translate for him since he doesn't speak Spanish. He just sided with his employee that was very rude towards my mom and even followed her all the way to the restroom !?! UNEXPECTEABLE ! Please stay away from her as much as possible !! Wish I can speak to someone higher than the club manager !
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October 2023 by Deborah Gollette
Was just in there tryn to charge my phone after I was asked by the manager I think... if I was using the chair .I had just finished then wanted to charge my phone . . I just want a smooth experience while I have a gym membership.. going threw a housing situation that's all ...I pay my membership only a couple employees will get a tip from me . .after all this is over with .. come on January !!!!!! My patience is wearing thin .
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October 2023 by A MM
Want to like this place since I come here 3-4 days a week but the men’s restroom OMG!!! It’s horrible. Always stinks and I’m pretty sure that the walls in the stalls are molded and have never even been wiped down. Funny thing is that there’s always one of the kids mopping the floors in there when I come in but I bet they’re just in the wasting time since it never even smells like cleaning solvents. They got some new machines which is great and the only reason I keep coming back but I would love to be able to come in the mornings before work and take a shower after my workout but I’m afraid I’ll get some kind of infection or disease. (Yea it’s that bad) how about instead of constantly turning off one side of the treadmills to dust them off every few hours put some more effort into cleaning the restrooms.I would also love to see their “black card lounge” updated like all the other locations in the Long Beach area. Massage chairs are what you see the mall. They now even take coins lol.If this place was swapped with the one on Cherry it would be a great gym.
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October 2023 by Adam Mattevossian
Started going to this location after signing up for the Long Beach branch. Long Beach was too small so I found this one. In the past 2 months it’s really gone down hill. Bathrooms are always disgusting urinal and sink have been broken for a couple weeks now and there’s flies everywhere. It was always spotless when I started coming here. Not sure what happened but thinking of paying a little extra and going to la fitness if it doesn’t change soon.