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February 2024 by Edgar T
Had my Mercedes towed to this shop cause it wouldn't start, the owner took care of the problem the same day, prices are very reasonable. Service is excellent. Will be taking both of my Mercedes there moving forward.
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February 2024 by Ernest Williams
This shop is awesome, Honest and good customer service .
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January 2024 by Abraham Han
I highly recommend MSB to anyone who needs maintenance and/or repairs on a Mercedes-Benz vehicle. Mike and Alex run a very honest and thorough business, and I am glad I found them on Yelp!I was looking for two things - Service A (typical maintenance item), and replace sway bar bushings (my car was rumbling when making either a right or left turn). I got a quote via Yelp from Mike for Service A, and he told me to bring in my car so that he could better diagnose the rumbling turns.After settling down at a cafe while my car was being worked on, Mike called me to let me know that the Service A work was done. On the same call, he mentioned that he (and Alex, who I believe worked on my car) suspected that the issue was the sway bar links. He provided a quote over the phone, and he asked me if I wanted the work done (I said yes). All throughout the process, Mike was great and communicative so that I knew what work was to be done and at what price. I was really impressed in that regard.Mike and Alex correctly diagnosed the problem. It was, indeed, the sway bar links that needed to be replaced. I drove the car home, and both left and right turns are smooth with no rumbling!The pricing here is very fair. I can tell you for a fact that the sway bar link replacements were almost 75% cheaper than what the dealer quoted me. That is not a typo! I paid one-fourth of what I would have paid at the dealer. Not only that, but the service I received from Mike and Alex was professional and they do great work! I really liked how Mike showed me the sway bar links that were replaced (the old ones were very worn/torn) as well.For as long as this place exists, I am going to bring my Mercedes-Benz vehicle here for vehicle maintenance and repairs.Just a note for those trying to find this place: Yes, it is located at/adjacent to American Tire Depot. You should see a "MSB" banner. Just go a little further in for MSB, but it is right next to American Tire Depot.Mike and Alex, thanks again! 5 stars!Edit (12/13/2023): I continue to be happy and amazed by the service here! Because of the excellent work quality and value the first time at MSB, I came back for a rear differential fluid/oil replacement. Mike responded quickly with a quote, and I brought my car in for the service. The pricing is very reasonable (a fraction of the cost of what the dealer and even other competitive independent shops would charge), and the team at MSB is a dream! Their attention to detail is the best I've seen anywhere. With these guys, I know my car is in great hands and they have a customer for life! To Mike and the team (Alex, Kevin, Shon, etc.), thank you for always going above and beyond!Services: Steering & suspension repair
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December 2023 by Abraham H.
I continue to be happy and amazed by the service here! Because of the excellent work quality and value the first time at MSB, I came back for a rear differential fluid/oil replacement. Mike responded quickly with a quote, and I brought my car in for the service. The pricing is very reasonable (a fraction of the cost of what the dealer and even other competitive independent shops would charge), and the team at MSB is a dream! Their attention to detail is the best I've seen anywhere. With these guys, I know my car is in great hands and they have a customer for life! To Mike and the team (Alex, Kevin, Shon, etc.), thank you for always going above and beyond!
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December 2023 by Mark M.
The only mechanics I'd recommend to my friends & family. Alex along with the rest of the team here are diligent, honest, and trustworthy. The owners go above and beyond.
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November 2023 by Jannet H.
I looked up for the nearest Mercedes shop near me and came across them ! I had an oil leakage on my E63 AMG. The young man Keven was able to fix my situation.He did such a great job in fixing my car I'm really impressed on how they work . They're actually a busy shop but take out the cars quick ! Highly recommend for you guys to get your services there !
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November 2023 by Showkase Tv
Ever since day one of me owning my Benz I ONLY take it to these guys. Alex is extremely honest and upfront about everything and will definitely put your mind at ease.Services: Air & cabin filter replacement
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November 2023 by Farrukh S.
This is my go to place for all issues Mercedez. They were fast and transparent. Alex and Shon took care of all issues i was facing. Service was done within 45 minutes and they threw in a free tire patch for me as well. The price value is fair considering Mercedez Stealer-ship would have charged me 3 times what i paid here. Over all good experience.
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September 2023 by Daniel M.
Loved there service really professional guys , very knowledgeable I definitely recommend this place
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August 2023 by Jennifer A.
Wow! Thoroughly impressed. Very knowledgeable mechanics with fantastic prices using genuine MB parts. Got me in for a service same day. Was in and out in less than 3 hours. Highly recommend!!
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July 2023 by VaheMedadian O.
Hi my name is John , Today I called into MSB and Mike answered the phone very respectfully and professionally. I had an issue with my check engine light on my Mercedes E300 2017 . Mike told me to bring it down , as I went there they got to help me and didn't charge diagnostics like other places would . Alex the mechanic was very professionally good and let me know I had several issues because my car was misfiring . Within 20 minutes Mike got me great prices from dealer parts . I Left my car for a day and picked up at 6 . Problem was solved and came off the lot brand new . I will recommend MSB to all Mercedes owners who want the best prices best service and common courtesy. I felt comfortable with my Mercedes and recommended this place to anyone .
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May 2023 by Nancy V.
First time customer at MBS; decided to step away from getting my car serviced at the dealer and check out a local service shop. At first I requested a quote directly from their website and looks like they were probably not getting my request. I called and Mike returned my call leaving me a VM stating they had not received a quote request. I decided to browse on Yelp and submitted a quote req to multiple service shops. MBS didn't come in the cheapest but I wasn't looking for cheap I was looking for reasonable w/o anyone adding unnecessary services to what I needed and there reviews also helped me finalize my choice with giving them a shot. Mike was quick at responding via email thank you for that. Dropped my car off same day, she was ready in roughly 3 hrs. Sean was very informative with letting me know my car was still in great shape and all it needed was the usually mileage oil change. They're getting a 4 star because I was Quoted via email that "The service b includes full synthetic oil change with oil filet, also it includes replacing the cabin filters (ac filters)." Yet I was called later that I needed to replace the Cabin Filter and pay addt'l for that part. Not remembering at the moment that this was included in the quote I went ahead and paid for it. When picking up my car I asked about the AC filter and apparently I should have mentioned that when dropping off the car so they can check it. (Thought this was also something they were going to check during the service). All in all I will be a returning customer.
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April 2023 by JERMAINE Dickson
No overcharging and trust worthy work. I'm glad I found these guys. Thanks . If you own a Mercedes and want peace of mind service, take your car there.
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April 2023 by Alexander V.
Just fyi they dont service ALL Mercedes...I inquired about working on my W126/C126 apparently it's not realistic.
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December 2022 by Miranda A.
MSB is absolutely a hidden gem! I purchased my g wagon recently and it was due for the first service. I needed a new home base for him and found MSB through Yelp and I feel extremely lucky. They're very fair in pricing and friendly! Thank you