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“Great experience I've been with T-Mobile since they came to the US. (1998) Nothing but good things to say the company. Came in this week to upgrade a phone. Uzzi and Jason were great in assisting me with this transaction. Both very helpful and friendly. Thanks for all you do T-Mobile employees. Bot in store and off site.”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“One word: Expertise. I came in with a "SIM Swap PIN" issue with my replacement device. I could not log on to my Coin base account and had to reauthenticate my access, but due to the new device not recognizing that I am who I say I am, I needed to validate my identity. Ziggy helped me reset my password via Coin base, re-authenticate my identity-access, and within two days my account was back online. Ziggy (and Ernie, who also did some initial trouble shooting to see what he could investigate), were highly professional, and well trained in their respective roles. They should be promoted. Thank you both!”
“Sean made the visit SO enjoyable and positive. I went in to get details about upgrading my iPhone and left with a beautiful new iPhone 15 Pro Max! Sean’s patience and deep knowledge of everything Verizon offers ended up saving me money on my monthly bill. Plus, we’re traveling to the UK tomorrow and he set me up with the perfect international plan including a discount! Thank you Sean and Verizon. I’m a happy customer.”
“I want to say Judy is the best customer service representative at T mobile she took the extra time to help me with my new phone and took the extra time to stay late and set up my phone for me I appreciate her so much she is very professional and she does a amazing job”
“The service I have received from Ulises has been exceptional, it has made my experience very positive. In summary, I am very satisfied with the service received and would recommend him to anyone looking for a high quality experience.”
“This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!”
“Natalie, Saul and James were nothing but kind and professional to me Natalie was very kind and informative on what phone she recommendEd based off of my interests and hobbies. walked out with an iPhone 15 pro max with two chargers screen protector, camera protector and a phone case! thank you for the help !”
“Hector Valdovinos-Montero was amazingly patient and knowledgeable. He guided us through the phone purchase process with complete professionalism. My husband and I have absolute confidence in his advice and service!
Since I always post when I have terrible experiences, I wanted to take the time to recognize fantastic service as well!”
“I had a fantastic experience with a T-Mobile Expert who went above and beyond to help me reclaim my original phone number from Spectrum. Thanks to the incredible assistance of Michelle L., recommended by her store manager Carlos, my family was rescued from the issues we were facing with Spectrum declaring our phones as "incompatible" with their network. Michelle L., you are truly amazing and I am so grateful for everything you did for my T-Mobile account. Working with you was the best experience ever, as Carlos rightly mentioned, you are his best!”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
“Good deals - 25$ unlimited, 2 line deals. They have a good selection of iphone, samsung etc. Evette helped me out, she was very friendly and knowledgable. Store was very clean! Thanks Boost Mobile!”
“I came to this location to purchase a I phone 16 and the agent name Aaron help me with the whole situation and I give him from 1 to 10 , a number 10 ir more cause I satisfy with the help cause he offer me few options or deals and I desire for the best for me and Aaron for me he is the best or excellent, I belive that if T-Mobile have this kind of personal like it Aaron
your success of the company will be the best ?
My name is Erick Cruz and I am very very satisfied”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
“Found Rudy on yelp. Very friendly and honest good work. Showed up as promised and walked out the job. Told him my preferences on camera routining and he nailed it. I would highly recommend him. Thanks again Rudy! Pleasure meeting you.”
“Ian is an outstanding resource for your tech needs! He and his team have the knowledge and skills to outsmart all your computer and network woes. I'm thankful to have Safe Harbor on my "team" of peripheral support. I recommend them without hesitation. If you are in business, and can't afford down time, these guys have great subscription and non-subscriptions services to suit your needs.”
“Joe Vega was very polite and took the time to explain all the options. He tried very hard to get us a good deal. He was extremely professional and knowledgeable. We ended up buying 2 new phones.”
“My husband and I recently visited the T-Mobile store to get new phones, and we were incredibly impressed by the exceptional service provided by Mason and Annette. Our phones were quite old, requiring special attention for the data transfer, but Mason and Annette worked together seamlessly to handle any issues that arose.
Mason, in particular, was outstanding. His ability to manage multiple customers simultaneously while maintaining efficient and courteous service was remarkable. As a business owner, I recognize the importance of effective management, and Mason's skill in not only handling customers but also inspiring his fellow coworkers to do their best was truly impressive. It was heartwarming and inspiring to witness.
T-Mobile corporate, I hope you realize what a gem you have in Mason and Annette at this store. Their dedication and exceptional service made our experience truly outstanding.”
“So.. it looks like the store is revamping and after going to another location where the computers are down I came in here asking if everything was ok. Linda greeted me and assured me that everything was fine and she would be able to activate a new phone purchase for my mom. I didn't take any pictures but you can imagine what a store that is revamping looks like.. Linda was over the top great with customer service! Multi-tasked like no ones business.. It was a shame that she was the only employee in the place but she handled it like a pro ! A few times while I was there customers started to pile up but she addressed each customer and kept everything light hearted so everyone was fine waiting their turn to get things done. A+++ I'm not one to really shop at boost mobile but.. Linda definitely changed my mind. Thanks for the great customer service !”
“I went in to get help with fraud but didn’t get any. I came back after talking with T-mobile and was able to get help thanks to Giovanni. He was respectful and took his time and was thorough with helping me.”
“Claudia's exceptional knowledge, unwavering helpfulness, and incredible patience made my recent warranty exchange process a breeze.
From the beginning to the end, Claudia exhibited a deep understanding of the issue at hand and worked diligently to ensure that the exchange process was smooth and seamless for me. Her willingness to go above and beyond to assist me did not go unnoticed and I am truly grateful for her dedication to customer satisfaction.”
“I always come in this store and ask for Bella she is the most helpful person when it comes to my phone thanks for always helping me out and making it easy for me”
“Letty V I believe her name tag said. Letty was so helpful. I came in really frustrated cause I couldn't sync my Apple Watch to my new phone and she helped me out. She was very helpful and polite and answered other questions I had which helped me choose a mag safe charger for my phone. Thank you Letty for an amazing experience!”
“I have never been to this store but my daughter has Verizon something cell phone or something LOL but she pays her bill at this location. The guy that assisted us was very helpful, professional, did his best for customer service and it took a while to get things situated; but he stayed with us the whole time and through the whole process”
“I was looking to upgrade my phone system from analog and Joe Partise and Wilogic Inc. were able to get my office into the 21st century. I couldn't ask for a better team of professionals to come and take care of our phone system(s). If you need to upgrade your system, I recommend Joe and his team of stellar professionals to do it. Thank you again Joe!”
“Let me just start this review off by saying how awesome and helpful Isaac was. Incredibly fast, very informative and a great multitasker. He was all about providing not just us but every customer that walked in superior customer service. He was very friendly and made us feel extremely welcomed. Most importantly he took care of our accounts and got us all setup. Thanks Isaac for your great service and help.”
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“We went to Boost on Clark and Daisy helped us. She was awesome. My daughter needed help with her phone. Daisy was not only Friendly but helpful and professional. We were so glad she was there.”