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March 2024 by Robert M.
What crappy agents. I went in today to open an account with chase,( hoping to take advantage of their new customer bonus when signing up for a new account.) I'm sitting in the Lobby/seating area as I heard 1 of the "Desk agents" helping with what seemed like a new customer as well. A few agents walk by me, looking me damn near in the eyes, and then turn and continue... so I'm sitting patiently by an agent who seemed to just be working on some paperwork, door wide opened and he even left his cubicle area a few times, passing me every time as the chair I had sat in was about 4 steps away! After about 20 minutes and me seeing almost 2 lines worth of customers enter and exit completely, I had got up to ask the guy I'd mentioned near me, Eddie, if new account members wait in the seating area or do we have to wait in line? I said because I've been here like 20 minutes, just sitting, getting passed by chase employees. Eddie then says, "yeah I'm sorry, you'll need to wait in line and talk to a teller." I said, "dude you passed me multiple times, I've been sitting here and nobody asked what I needed or what I was planning on doing, nothing, I could've been sitting here for what another 30 minutes?" he says, "I don't work here, I work for J.P Morgan Retirement specifically, good thing you did come ask me though so you didn't wait longer right?" Dude fucking works for Chase!!! He was suited up, working on the floor in their building, is that not working for chase lol?? So screw em, honestly left there unhelped, don't care about the $300 new account promo at that point that's how pissed off and disrespectful these "agents" were!!!
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February 2024 by kenneth clark
Parking was ample . Needed to sit down and wait for the clerk and there was. No chairs available so that is where I could not give 5 stars
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January 2024 by Dorothy Shapiro
Kiang Takadia greeted me warmly she made me feel I was a valued customer.I left with a smile on my face and felt special.I always recommend Chase because they are a great bank and today's experience proved that.
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December 2023 by Alondra C.
Been coming in to get change with no issue now today the cashier didn't want to give me change . They didn't seem to have a problem with it before and now I got maxed out for only $200 change . Weird .
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July 2023 by Anabela G.
I live close to this Chase, but I rather drive down to Paramount. I cried because I use coupons and deals to save money and now I have to pay this $480 ticket for this. Their is a "public safety" guy with the last name Moreno hiding in the bushes looking to see who parks in the disabled parking space! I had my 2 year old and my 6 month old sleeping in the car and my little sister. I showed him why I parked there and he didn't care. I know I made a mistake but I didn't park there because I was lazy Or because I didn't care about the signs. I parked there because I didn't want to leave my girls out of my sight. The saddest part is that he knows that ppl can't leave the atm unattended once you see him! He knows where to put his fucken tickets! Hope the money I pay is less in his pocket and also looses sleep. "Public Safety" my ass who did I put in danger!!!
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July 2023 by rowena pidazo
I lost 500 dollars.. watch out for the machines make sure to get and keep the receipt if there is a malfunction. I fought this twice and told them there were cameras, which they can check because it was inside the bank. I was not able to withdraw 500 but it was still taken from my savings account. They just do not care.
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June 2023 by James G.
This is a terrible Bank .. As it is connected to Amazon, they force you to use the card when you order something. Also, they only gave me a 500 dollar limit and it continually pulls down my FICO score because of the limit. They will not give ,e an increase because they know I do not like them. A real business decision. They will eventually fail and I will welcome that. Shame on them and shame on Amazon for having them in their business. Better times are coming.
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February 2023 by Jorge Rosales
This branch is the worst ive ever seen their customer service is trash been going there for years out of necessity. Worst customers service ever. From staff up to the Manger. They should close this place down.
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November 2022 by Natalie Lujan
Chase bank take for forever to Clear my checks it’s been more than a week and I’m still waiting for my money To be available to me
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September 2022 by Young Choi
What a terrible experience! Ravy (new accout rep) and her manager Erick do not know what they are doing... I've opened up a new account with a direct deposit $225 bonus. I also did ask Ravy whether or not I must deposit money, but she told me that the minimum deposit is not necessary as long as I make a direct deposit from my company in 90 days, Then I'll get $225 bonus automatically.However, they closed my account after 60 days without any reason; they didn't even mail me any letter about closing my account. And my direct deposit was rejected because they closed it earlier than the direct deposit transaction. I had such a hassle/wasting time with them.. I went there twice to fix the issue, but Erick told me that it was my fault not making a deposit at all. That's why my account got closed. He kept saying that without any direct deposit, I can't get a $225 bonus??? Unfortunately my company can't make another direct deposit to the same account was closed and rejected my salary. Ravy and Erick have such a high nose attitude and don't even know how to solve issues. I'll report this issue to Chase HQ and see what they say... don't waste/spend your valuable time there, not even 1 minute/penny...
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November 2021 by Patti Pearson
Most of the staff is helpful and friendly. Bank is still doing its part to be safe in the pandemic.
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October 2021 by Lisa W.
Chase Bank the BELLFLOWER branch is ridiculous. I wanted to see about adding a savings account I counted 4 people in offices doing nothing when one approached me and said I needed an appointment and directed me to stand in the teller line to make one instead of making it for me. If I didn't like banking with Chase this would have certainly made me pull out all of my money
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September 2021 by Sylvie Contreras
Always a great experience. Mostly use the drive through?
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June 2021 by King T.
F*** chase bank. Froze my account for the lamest reason. They act like we can't use zelle then go spend.
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June 2021 by Ardria Crawford
Only have 2 teller windows open. Long line and wait.
