October 2021 by Connie Arringdale
Quick didn't have to wait too long just the way I like it surprised wonderful??
June 2021 by Sushila
Kareena she knows how to maintain service, i like her work ??
June 2021 by Polly Rollings
They reopen today 05/17/2021.
May 2021 by Remi Page
This place got shut down
February 2021 by Laz Hernandez
They didn't want to cash my check because they didn't believe my business account was mine. They said because no LLC was on the check. I been cashing the same check every month into this same account and suddenly the rules change... This is the BS I hate with some branches and I'm tired of it.
September 2020 by Chef Tony Anthony M Sesma
Well I gave a friend a ride to several banks in the Lakewood Mall vincinity. to open an account and deposit a healthy government check, Stop 1.was Wells Fargo that had to close due to some internal issue. Stop 2 was Chase Bank that sad my friend needed to make an appointment to open an account and they don't deal with gov. checksStop 3.was one of those banks that's always there but nobody goes.So I said let's go to my bank BOA Bank of America. We visited the Lakewood branch where BOA Cust Serv Juan happily opened a new account for my friend along with a credit card and cash back all without long waiting, long lines, no hassle....done...wham bam thank you man,. Some banks don't get it....yes we have Covid-19 but life goes on and money moves. Juan gets it. Thank you.
June 2020 by norris doty
Min wait time cashiers pleasant manager helpful
April 2020 by Barbara Hamlin
A little bit of a wait, but usually positive experience.
April 2020 by Debra C.
I have been a business customer since 1995. I tried to apply online for the Federal Paycheck Protection Plan. I was denied. The reason why I was denied is because I run my business well I don't need to have a Lender Relationship with the bank. In order to qualify you have to had a business loan product.
February 2020 by Sabah Abdulameer
Very bad manager, not knowledgeable at all , or maybe she is knowledgeable but just lazy , I hope boa hire different manager in my local area, I had very bad experiences with the manager just because it was almost closing time and she wanted to go home so bad .so stupid.
December 2019 by Mike M.
So I have to make the occasional deposit on behalf of my company. Normally, I am able to give my companies name at ALL LOCATIONS, they will look it up the account number and fill out the information on the slip. However, on this occasion the manager refused to bother saying that all of the locations shouldn't do that! And refused to help me at ALL and had the nerve to give me attitude about it. Saying that everyone else is wrong! So I had to rush before closing to another location, where they more than happy to help me out!!
November 2019 by Ashley Shields
12 windows for tellers but ALWAYS only 1 teller. It's always a struggle and a long wait and the staff is not helpful
September 2019 by Gemma Menzi
the worst bank ever! branches have poor service and also when you call there costumer service they will put you on hold longer!
August 2019 by Lorena F.
It's Friday 5:00 only one cashier!!! This ridiculous asked if anyone can get help they had attitude this just pathetic! 6 employee only one cashier! But they have enough time to socialize! I'll never come here or bank with them!
August 2019 by manuel c.
Makes no sense to have a customer service rep go through the line and ask you what you are there for. I had one check my check and ID before getting to the teller only to be told they couldn't cash my check because of a letter not matching. I get the reason but why didn't the person tell me before waiting almost 20 minutes in line SMH