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February 2024 by BigManny
Jason was great , will definitely come back to this T-Mobile , great customer service shout out to Jason !
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January 2024 by Dinosauria #1
My homie Jesus is the best great service and excellent customer engagement ?
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January 2024 by Laura Servin
I like it because I always leave happy with my new phone or some service I need, thank you.
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December 2023 by Irene Macias
Horrible service telling you lies. Be careful
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December 2023 by Ashley Trujillo
This review is long overdue. I came here about a month ago and had the most helpful experience from Jorge he was kind patient and informative. He definitely knows what he is doing and will go above and beyond to help out.
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November 2023 by A Delgado
Very unprofessional. I needed help with transferring a phone number to a new phone and they couldn’t even do that.
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September 2023 by Lizbeth R
I was told I had to call customer service myself in order to cancel my home internet and when I called customer service I was informed the T Mobile employees had to call
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September 2023 by Pedro
We went to shop for a new plan in this store. The attendant seems to be knowledgeable and professional,but unfortunately she ended up being a liar. She wasn't honest with the plan we bought. I think she did a purposely mistake.She was positive about the cost of our plan of $185 per 5 lines. We asked several times and she was positive about the cost. Now, we have to pay $35 more than expected because of her mistake. We are stock with this plan for 2 years otherwise we have to pay the cost of the phones. So sad that they do such of this things " supposed mistakes". Very bad!!
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July 2023 by DFusion
Tristan was very helpful. I walked in to pay a bill and walked out with two phones and two watches very happy! >:) If you go to this store ask for Tristan. That's T R I S T A N! Amazing experience.
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May 2023 by santos hernandez
Don't go to this store. Seller told me i got free screen protector and free cover, when i arrive home checked the receip and it was there... i paid double for it.
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February 2023 by Edith Hernandez
T-Mobile please hire people that actually want to work. The Manager there has such a bad attitude. He looks annoyed every time someone walks in, he does not make eye contact, and he looks sloppy as hell. Then you have a guy in the tightest pants I’ve ever seen acting like it’s too hard to move around or help . Customer service is their job they need to be retrained or replaced. I work with people all day if I acted the way they do I would be fired. Do better!
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October 2022 by Yahaira Vanessa Escajeda
Jesus has an EXCELLENT customer service! Very helpful & very commutative
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September 2022 by Rocio Nolasco
Jesus Ortiz he was very helpful and kind ? really appreciated his help more people like him ? ? ❤
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September 2022 by Edison Sandoval
Great service , went there on the 29th had my I phone 12 pro max checked but screen broken any ways end up getting a pro max 13 . Clean location-good people on there-
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September 2022 by Alfredo O.
Went in to port from verizon and was helped by store rep Mike. Mike went above and beyond for us. Porting from Verizon seemed like an impossible task but Mike walked us through it. Verizon caused so many road blocks that we almost considered changing phone numbers but Mike didn't give up he took hours to insure we kept our numbers. Another rep would have just gotten the business and be done with it. Mike did not!! He did what was best for us!! Truly appreciate your help Mike. We kept our phone numbers, are extremely happy with his outstanding customer service and happy with our new service. Thank you Mike we will be sending anyone that is looking to change carriers your way!! 5 star service