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March 2024 by Lizbhet Campino
I love
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March 2024 by R C
Went through drive through and ordered the family pack. Which was really good. I would not recommend the crunchy tacos. The oil was old and the tacos taste terrible.
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March 2024 by Leon Casillas
GOOD FOOD GOOD
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February 2024 by AJ Sheth
Go early, but my nachos cost me nearly $13.00! With no protein!
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February 2024 by Eli R
Love this pollo
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February 2024 by Carina Navarrete
I’ve been coming to this pollo loco for years. Always get a great customer service and my orders are always accurate. Service is friendly and always accommodate my every need. My family and I love coming here when we had a busy long day and we want something good and fast. Thank you Vicky for making our visit to pollo loco even better!
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January 2024 by Vicky L.
Went today to buy some food got the 12pc Fire-Grilled Chicken Family Meal and 4 pc came very small and when I called to tell them says they can't do anything about it very disappointed...after I spent $40 something on food for a family of 4 and these pcs that's small
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January 2024 by Juan Magana
Tasty!!!
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January 2024 by alexa a.
The food is great but it's unfortunate that the employees lack decent customer service and are always short staffed. They need to update the interior design, the chairs are old and the booths cushions are ripped and dirty. Like I said, the food is great but they really need to up their game on customer service and facial expressions and at least seem happy or use a more graceful tone.
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January 2024 by Deets Noel
Hard working employees always have a smile and happy. They are all very polite. Only thing I would say they need to work on is turn around time on cleaning tables.
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January 2024 by Claudia Hrechdakian
Placed & paid online. It was supposed to be an 18-minute wait to get my food. It turned out a 45-minute wait. They could find my order, and both the cashier and the lady putting the orders bother checking for my order. It turns out she had the chicken in front of her. Bad horrible services!
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January 2024 by Alba Blanco
Friendly and helpful employees, always ready with ur orders ' they always have what u want , I like white meat and they always have it , not like the pollo loco in Cudahy, they never ready and never have what u order , very bad customer service at el pollo loco in
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December 2023 by Kimberly diezmartinez
No type of chicken all burnt and the cashier is so
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December 2023 by Grimlock #Bat
I walked in, waiting for the counter person to say next as usual. Instead, she only stared rather than do anything, I had to say something. Had an attitude, so I walked out. That was an unprofessional service I got.
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December 2023 by Kassandra Reyes
They give me coupons and are their service is extremely fast!!