Total Care Pharmacy is highly regarded for its exceptional customer service and personalized care. Customers appreciate how smooth and easy their transition was from other pharmacies, noting that they are treated with respect and dignity. Unlike large chain pharmacies, Total Care Pharmacy quickly and efficiently manages prescriptions, often sending refills before they are due and calling or texting to keep customers informed. The staff is friendly, knowledgeable, and attentive to individual needs, making customers feel valued and understood. Many appreciate how the pharmacy adapts to their preferences and maintains a personal touch that stands out. They are praised for their quick turnaround times, often filling prescriptions within minutes, and for their convenient location close to doctors’ offices. Customers also like that prescriptions can be mailed at no charge and that refrigerated medications are handled carefully, sometimes with ice packs if needed. The only downside mentioned is the limited hours, as they close at 6:30 pm on weekdays and are not open on Sundays, which can be frustrating for those needing urgent access. Overall, Total Care Pharmacy is seen as a neighborhood pharmacy that truly cares about its customers, providing reliable, friendly, and efficient service that keeps clients coming back.
They made my transition smooth from my old pharmacy. I was treated with respect and I was not turned away due to my prescriptions. Some prescriptions are getting harder to get now.
December 2024
I love how easy it is to get a hold of them on the phone when I have any questions.
November 2024
I love this place. Treat you like a person. They are kind and helpful.