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October 2023 by Dr. Gary Wines
Phone service routed me in wrong direction twice. Once i got a tech on the line got answers almost imediately finding they dont do the work i needed themselves. That was 5 of 5 rating for the tech, 1 of 5 for the first two folks i spoke with.
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October 2023 by Carol Campbell
Got there, I was first customer for a while. Solved my problem.
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September 2023 by Google user
Phone service routed me in wrong direction twice. Once i got a tech on the line got answers almost imediately finding they dont do the work i needed themselves. That was 5 of 5 rating for the tech, 1 of 5 for the first two folks i spoke with.
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April 2023 by Rebba Gal
Always a pleasure a bit of a wait appointments help!
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October 2022 by Jesus Is salvation
Don’t buy from Best Buy and while getting a guarantee on your product. They won’t take the time to fix your product or problem. The Beaumont geek squad is just run by young spoiled, lazy and still live with their parents teens. They won’t take their jobs seriously or They won’t return your calls or even try to fix the problem. You call them to fix it and they will direct you to a 3rd party! Beaumont spoiled brats are the problem in this city.
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May 2022 by Alice Sheehan
Very bad customer service took a month and a half to get. My radio back with no communucation
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March 2022 by Marlene Doyle
Very helpful. Nice to get questions answered.
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May 2021 by Michael Loriot
The staff were very helpful and friendly. I love this store.
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July 2020 by les Caplan
They are the worst! I signed up for their 1 year tech support service for 1 year at a cost of $199.99. I needed tech support for a Microsoft Office problem. They said a tech person would log on to my computer in 3 hours. The tech person logged on and did not fix the problem. So I called back and then they said it would be another 3 hours till a tech person could call me again to fix the problem. Well its now over 6 hours and I am still weighting.Poor quality of service and poor service. I feel like I wasted $200 bucks since I spent over nine hours of my time waiting for nothing.
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March 2020 by Dany Murr
One person running the counter. Very helpful with each customer but when waiting it is very sloooow. Plan on waiting if there is a line but expect great info and help.
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March 2020 by Julia Rogers
Got a bigger TV after my 60 in tv back lights went bad for the same price
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May 2018 by Steven marquez
They are always helpful, very knowledgeable and constantly help people with pc support. They can even come to your home for a small additional fee.
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September 2017 by Wendie Shanton
Great company !