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March 2024 by Eric Victor
Awesome Service
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October 2023 by Melissa Samaniego
Extra space tells you that you are required to have a cylinder circle lock. There are plenty units without these types of locks and have padlocks. They automatically charge you for this lock and you have to make sure you go in right away to get your refund. I’m curious why they automatically charge for a circle lock saying you have to have this type, but then allow other locks. They should not automatically charge you for a lock. I do not recommend this place as there are also people living inside the units.
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October 2023 by Kim Arellanes
Megan was top notch. She answered all our questions and helped us locate a haul away company. Keep up the great service. Thanks!
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October 2023 by Daniel Adams
Extra Space in Beaumont was outstanding. Great customer service, clean and well maintained facilities, and good availability at reasonable price. I'll be using them for my storage needs.
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October 2023 by David Hill
Exceptional service at this location, the staff made the entire process easy and were more than helpful when it came to storage size, pricing, etc… Highly recommend this location.
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September 2023 by Megan C.
Megan was super helpful and provided a very sweet, caring customer service to myself and other guest that came to the storage unit and office. Very impressed by her act of service!
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September 2023 by Curtis Smith
Service is great and convenience of storage space is clean and accessible. However,. I don't like the market fluctuation of increase rates. When the Market fluctuates at lower prices. Is our storage rate decreased?Also I like the 1 free month promotions.
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September 2023 by Perry Heigl
Megan was very friendly. She made Sure, that the storage unit isIn good condition Even supplied me with a lock because I did not have one. Thanks Megan you rock!
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August 2023 by Bradley Lewis
Great place to store. Convenient easy sign up. They even helped me on property to help with my door. Great customer service at a storage facility. Great job Christine and Megan!
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August 2023 by David F.
Megan was amazing to me ,very helpful and very friendly You definitely have a diamond of an employee right there.
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August 2023 by Kruse Education Consulting
Megan was AWESOME! So helpful, knowledgeable, and courteous. When our Plan A didn't work, she came up with other options, including checking with a sister storage facility nearby. We happened to come in when there was a lot going on, and she made everyone feel seen, heard, and respected. Her follow up skills were impressive and included a phone call several hours later. We were tired at the end of the day, but she still seemed to exude energy. The Extra Space facility is so clean, professional, safe, and organized, but it was truly Megan's customer service skills that made us feel completely confident in storing our valuables at Extra Space Storage in Beaumont.
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August 2023 by JoJo_HemiQueen
The knowledge of the staff and ease of renting was a good quick experience. The facility was clean and it did not take long to sign up the first time and when I needed a larger unit.
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July 2023 by Chuco T. C.
just had a great experience with the agent that was working today. Took the time to show me some units last week and I came back today to take a final look and I booked a unit. He gave me a great price and great customer service. Thank you so much.
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June 2023 by Christopher C.
The cleanest, best maintained storage facility I've used so far, and I use them alot, all over SoCal. Gate access is the most convenient I've seen as well. Great job on the part of the management team!
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June 2023 by Jim Curry
It was a pleasure doing business with this pleasant group of people. I felt like one of the family. They went above and beyond in their assistance and advice. Highly recommended. Great folks.James Curry
