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“This is why we use O'reilly auto parts.
I want to thank Doug the manager at the Beaumont location for handling the situation that came up with professionalism and promptness.
There was a communication error on someone else's part, the shocks that I ordered and desperately needed got sent back, needless to say, I was very upset. I had just drove in 200 miles from Nv.
I didn't leave the parking lot as I was trying to figure out something to do. Doug had already found a solution to the problem, came out into the parking lot and we figured it out.
You found a solution to the problem and turned a frown into a smile. Great job Doug thank you for being a great manager and human with compassion”
“Absolutely outstanding customer service. Laura was extremely helpful and I bought more than I intended to because of her recommendations. Went into the competitor down the street. Nobody said a word to me. I was looking for the item that I wanted, and nobody offered to help me.I don't find any car parts, but when I do, I'm coming back here”
“I went to O’Reilly Auto Parts in Yucaipa today and the service was amazing! David helped me and even helped put in my new battery for me. As a non-mechanic female/mom, it helped so much to have someone help me when I was in such a stressful moment and needing to go get my kids from school and also work go to work. I will always come here for anything I need. True customer care and such a gentleman. You have my business forever. Thank you again.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Amazing! Cannot recommend highly enough. Had 2 dead RV batteries and called up asking for help. Taylor had replacements in stock and at a great price. Went to pick them up a few days later and could not have been more pleased with the service. Never going anywhere else for my RV batteries!”