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December 2023 by Thomas T.
If i could leave zero stars i would. Went in to the store and saw the clear storage bins were on sale for 13.99. I went to check out and they came up as 19.99. I told them they were marked 13.99 and they said it was labeled wrong. They had a big sign taped to the storage bins on the shelf saying 13.99. And they wouldnt honor that price. I left my whole cart there and didnt buy the few hundred dollars worth of product i was buying. They did try to offer me a 20 % discount on the bins which would have not made up the difference. So i decided to make the drive into san luis where the same bins are 8.50 at costco.
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November 2023 by Rangel Melendez
Without naming names, I came.to have my car key cut. I had my own key and I only needed it cut. It was done with no charge. However, my key did not work. I guess it has to do with the ignition of my Toyota Corolla
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November 2023 by John Reeves
Always the best crew and excellent customer service wrapped up in a small town hardware store that is very well stocked!
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November 2023 by Dayna Duncan
My husband and I have been shopping at this store for over 15 yrs. We acknowledge that items are more expensive here than the bigger brand stores, but to keep the money in our town we choose to overlook that sometimes significant difference. One thing that would somewhat ease that issue, was the accepting all coupons expired or not. We've come to learn this is no longer the case. I can understand not accepting the expired mass produced coupons. What I don't understand is not taking earned rewards if expired. Sometimes it's not convenient to get there or I don't need anything within that window of time. Earned $ should never expire. We love the courteous, always helpful staff. However, we will not be so generous with our spending at your store if this is how you choose to take care of those whom take care of you.
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October 2023 by Miss F.
Friendly helpful place. GREAT place to shopGreat sales So much fun to use those coupons The fun place to go. Great selection of items and many surprises.
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September 2023 by Wrexford Johnson
Got my Christmas tree 80 percent off day before Christmas
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August 2023 by Paul's Folks
Big well supplied store. Staff was extremely friendly and helpful.
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June 2023 by Tina Azevedo
So many helpers. Always someone available to ask for help in finding things. Much better than big box stores. Pay a bit more for a lot more service!
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May 2023 by gail perez
I'm always impressed with how helpful the employees are, knowing where everything is especially.
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May 2023 by Thomas Sortino
Happy helpful staff, well stocked and great selection.
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April 2023 by Kadan Davenport
Good sized spray fits in my pockets so easily! But I still prefer Ace hardware.
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March 2023 by Marion Warner
Like the store, alittle too fancy and expensive but it seems to make the present populace happy.
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January 2023 by Chris Narmore
Horrible country pop country music blasted at surprisingly loud volume is the only thing that distracts you from the monopoly pricing. In 30 seconds I heard 2 dirt roads and "a hand on my beer" and Im dummer for having shopped there. Not that they had what I needed. Know your town Los Osos Ace, there's boats here.
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January 2023 by Danny Soria
Very nice. Had lots of neat things. I enjoyed shopping there .
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January 2023 by William D.
This Ace is much larger than the one I used to live by in Orange County. The selection of lumber here is actually pretty formidable and can save you a trip into SLO if you're willing to pay a little bit more. The more senior employees (talking about both age and those who have worked here longer) are some of the most knowledgeable people I've met in a hardware store. I've come here dozens of times for plumbing & electrical components, paint, and lots of trim boards and I'm always satisfied with the service. The ladies typically working the register are also great, having helped me with some tricky returns involving merchandise I purchased at the Morro Bay location.The only time I've been frustrated here was when I had to wait 20 mins to get paint mixed because the only person who knew how to access the computer in the paint area as taking lunch. I'm not going to give any less than 5 stars though, times are tough as far as staffing goes. I just know now to go in the morning if I want to get help with paint.
