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October 2023 by Autumn K.
Stephanie was soooo so incredibly rude, rushing customers to the point of staring them down and screaming across the store "next customer checkout here" on repeat when NOBODY WAS READY YET! Hunting customers down and following them around, rushing them to grab their items and not letting them shop in peace and so they can actually look at the products. Once in line with her, she started yelling to converse with other workers across the store while in the middle of check out. Love everyone else there, and this Walgreens is well stocked. If not for her, I'd say this location is as pleasant to shop at as it's been since opening when I came here daily for snacks as a kid. The older man that I usually have the joy of checking out with is one of the friendliest retail workers Ive ever met. He's been here for years and never has such a terrible, impatient, rude attitude as I experienced yesterday with Stephanie. ...Other notes: pharmacy is slow slow, but if call ahead first to confirm your things are ready and that you'll be there shortly the only significant wait will be in the line infront of you. Trash is abundant outside, but it piles up badly in a few hours regardless of how many times I've seen the workers try to find a solution. If it bothers you as a local, call the city. Walgreens workers are unfortunately not paid to handle the litter and don't have the resources to do it regardless. Sad and disgusting but it's more a bay point issue than a Walgreens one.
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September 2023 by Valorie Sankey
Worst ever. Sometimes open, sometimes not. I've been waiting days for a rx. I called twice, then I was put on hold, right at lunchtime. No one answered to phone. Terrible customer service. I don't even want the Rx from there. That's why all the other Walgreens Pharmacies have long lines, hopefully they are getting the work done. I always want to leave great reviews, but the truth must be told.
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July 2023 by Trevor K.
Pharmacy rarely answers phone. Continues to put me on hold. They told me to put my prescription on auto refill. I did and still late every single time unless I call. Walgreens needs to get their act together. There has not been 1 Walgreen pharmacy in this area that has service, efficiency or process down. Time to go somewhere else.
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June 2023 by Kaila H.
If I could give zero stars I would this pharmacy has to be the absolute worst place if you need to talk to a pharmacist over the phone you can just forget about it because they never answer the phone I sat on hold for 30 minutes just for them to hang up my father just received a kidney transplant and I needed to refill one of his medications and something went wrong to were I had to talk to a pharmacist and like I said couldn't get anyone to answer the phone worst place hands down
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June 2023 by Marvin Tambito
Dr. Order medicine after 20 days of waiting, I decided to move to another pharmacy in which I got medicine the next day.
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June 2023 by Lacey O'Dwyer
This location is understaffed, run down, and little to no customer service. The pharmacy doesn’t fill prescriptions in a timely manner and doesn’t answer their phones. The store doesn’t respond to their pages for locked up necessities in a timely manner, there is theft by homeless every time I’ve visited this store, and a lot of turnaround with their employees. Go a few blocks down to Rite Aid would be my advice.
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April 2023 by Tela M.
I don't know how they are still in service tge drive thru has been closed for a month the pharmacy line is out the door its never stocked and when I call to ask a question to the pharmacy they never been asking u been calling them for the past 4 days
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April 2023 by Armani N.
Literally went inside picked up my meds. They said call if i have any questions just wanted to know if my meds can be taken together and they have picked up the phone 3 times and put me back on hold. The last time a lady answered and said "No" and put the phone back on hold. I know for a fact there was only 1 person behind me and 3 people working pharmacy.
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April 2023 by Abdolkarim “Mac” Karimi
Who said you can’t be racist if you are minority.Well lets ask “Pancho” the racist. Why would you mistreat us just because of my wife wearing a religious head scarf??? What did you gain from that? I hope the corporate take actions against you.
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April 2023 by Jim Beliakoff
The drive through was closed the last 2 times I went. A sign said closed lunch until 2:45 but it was already 3:20
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April 2023 by S Sterling
2017 Pharmacy has been way understaffed for months. Prescriptions that should have been already filled, wait times, etc. We switched where we get our medications. :(Edit 2023, gave a second chance, our bad.The people are nice. The service is lousy.
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December 2022 by Jakara Willis
Incompetent in filling orders, answering phones, and in billing insurance
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December 2022 by Marcus P.
Please provide more staff that will assist to the elders of Vista Del Mar/ San Marco senior's please lobe this place
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November 2022 by ergifem (Lain)
Like the other reviews have said about the pharmacy. They don't like answering their phones and put people on hold for 30 mins before hanging up on them.
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November 2022 by gemstone j.
Walked to this Walgreens facility for FedEx, I was told the printer doesn't work and they are waiting on a email from FedEx to be able to scan the code!! Unbelievable!! Not only is this facility dirty, the parking lot has trash, glass and just overall disgusting! The useless employees don't know Jack s**** they don't have good customer service! Do us a favor and CLOSE!!
