Walgreens Pharmacy is a business that has received mixed reviews from its customers. While the employees are generally praised for their great customer service, there are some persistent issues that customers have encountered. The main concern raised by customers is the long wait times to pick up prescriptions, with some reporting waits of 15 to 20 minutes. Customers have expressed disappointment and a need for more staff and pharmacists to address this problem, even in the drive-thru. Additionally, some customers have noted that the in-store prices are significantly higher than the online prices, and the store's policy of not matching their own online pricing has been a source of frustration. Another issue raised is the cleanliness of the outside parking lot, which customers have described as being "filthy" with "stacks of trash." However, there have also been positive experiences reported, such as the excellent customer service provided by the pharmacy manager, Chris B., who went above and beyond to resolve a customer's insurance-related issue and ensure their husband's medication needs were met. Customers have praised Chris's kindness, patience, and genuine care in addressing their concerns. Overall, Walgreens Pharmacy seems to offer a mixed experience, with excellent customer service from some employees balanced against persistent issues with wait times, pricing, and cleanliness.
Always has a line for service. Employees are polite and helpful
September 2025
Worst place to get your medicine. If you're going to get your medicine here except to fight for it.
July 2025
if i had a choice for zero star, i would have pick zero. customer service the worst and they dont want to help and the medicine is not ready although i already request to refill.
