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“Today I went to Staples and FedEx in Concord and both failed in pricing and service. I finally landed at the UPS store on Bailey road. Joey helped me. He was kind and knowledgeable and remembered me from my call! He helped me with my prints and orientation and when I needed 90 copies, he suggested getting a 100 which gave me cheaper pricing and a few extras that I ended up needing. The manager Tom was also nice because he allowed Joey to spend the time with me that I needed to complete my project. This store is usually busy, but they do staff enough for their lines to move quickly. Everything is posted and samples so you can see. I highly recommend this location over the others and you should ask for Joey when you go!”
“It has several case designs, sends packages and performs good repairs on cell phones and iPads.Excellent service...Excellent atention...It has several case designs, sends packages and performs good repairs on cell phones and iPads.Excellent service...Excellent attention...”
8:00 AM - 4:30 PM
4960 Blum Rd, Martinez
Shipping Centers
“J B Services is our one-stop print company. Beverley and her team have always done a fantastic job with some pretty complicated orders. If you have a print job you need done right the first time on time, contact JB Services!”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“They have been super helpful during my international move, from getting packing materials to shipping last minute items. I probably saved a good deal of money by going here!”
“I am so incredibly grateful to all the people who work at this particular store. I have had a lot of problems with my knees while waiting for knee replacements and have been unable to come into the store and bring my Amazon returns! They have been kind enough to come out to my car, retrieve the boxes/packages, carry them in, return everything and bring me out the receipt. They have done all this with a smile, so kind and thoughtful and so patient. For someone who needs a little extra help it is so nice to be able to count on them. This is why this store is such a success. I will never go anywhere else. Thank you, thank you.”
“I’m a reseller who ships out packages regularly after years in business I trust and appreciate ups as my main delivery company,After walking in stressed out dealing with other shipping companies on a delayed package that was sent to me and having to ship my own package, walking in Jeanette and Ms. Laiqa can always make things easier. The other gentleman is really nice too.Ms. Laiqa is always in such a good mood early morning or evening she has a smile on her face no matter what problems I come in through the door with.Jeanette can always find the right size box for the random things I sell on eBay and I get free tape for my package shhhh don’t tell nobody.Thank you to my local ups team”
7AM - 11:45PM
4424 Treat Blvd, Concord
Shipping Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“The proprietor was extremely helpful, patient, and professional when I went in with a somewhat unusual color print job (custom cat calendars for family and friends). The finished product was way better than I expected for a very reasonable price.”
“They are always so helpful when I come to this location. Lacey is always in a good mood and makes this my UPS to come to even though it’s out of my way.
Keep up the great work!”
“Fantastic service! I spoke with Mike over the phone as I was calling around for the latest pick up times. Mike went above and beyond and was able to answer my questions; he was very knowledgeable. Highly recommend this location!”
10AM - 4:30PM
995 Detroit Ave suite a, Concord
Shipping Centers
“Excellent customer service. I had a question about a unique shipping need and they were able to quickly answer it and provide a solution that worked. Reasonable prices, too! There are shipping boxes of all sizes and many other shipping supplies on-hand. Highly recommend!”
“Friendly and knowledgeable service is what I expect and it’s above and beyond from the people at this location. Quick and efficient with personal warmth. I will tell others and continue to ship from this store.”
“Had what was a complex printing task that included transfer from my phone with inclusion of already printed documents. I was beyond exhausted and had already tried another UPS store where the attendant was very nice but unable to accomplish the task.
Liam, with his warm and friendly manner, told me, "No problem," and then proceeded to accomplish exactly what I needed which completely uplifted my day.
Many, many thanks, Liam!”
“Cyber Copy is fabulous! My business has been using their services for over 15 years. We've asked them to help with printing needs, banners, and outdoor signs and they've always been super helpful and fast! Our latest project was an outdoor sign for our garden. They were able to have the project done in 24 hours! I would highly recommend their services to anyone!!!”
“I would like to congratulate Roman. Like every year I brought my computer for the annual virus installation. Roman was customer friendly and polite. What I liked about him is that he was very honest with some things he could not find and worked hard to figure it out which he did. He was very pleasant. I also congratulate Dennis for his customer service as I picked up my computer today. I gave Roman a 12/10.”
“Customer service. I was immediately acknowledged when I entered the store. Never has that happened in all the many UPS stores I've been to. Service was friendly, easy, and swift.”
“I am a regular here and need to ship things multiple times a week. Big shoutout to Peter for writing down my information to make my trips to FedEx super quick and easy! I always appreciate him and how he takes care of customers. Thanks Peter and team :)”
“Small, community post office. We've always had great service. Lines can get long around the holidays, like most post office stations, but the team tries their best. We know the work can often be thankless, so kindly ask what you need, but be thoughtful and caring with your local USPS employee.”
“Shout out to YVETTE! I normally dread going to the post office, but she made my experience so special. She has wonderful, personalized service, a constant smile and works with the customers to ensure they’re getting the best price possible. Goldstar employee!”
“Needed a variety of sizes and double walled boxes. Owner helped me with the right size and packing right there along with the cheapest shipper. This is the best place to ship from just based on the customer service aspect alone. Forget the UPS store see these guys.”
“I am partially blind. I needed help making copies . A young man named Christian was exceptionally kind & went above and beyond to make sure I was totally taken care of to my satisfaction.
He was such a God given blessing I can see why his name is CHRISTIAN! Blessings to you!”
“I had an Amazon return that is done at this location. I had messed up the return on my phone and had no idea what I was doing. There were two people taking turns trying to help me and helping other customer as my phone had froze. They employees were so kind and helpful. I was so impressed with the way I was treated. Thank you”
“Really wonderful service here. Every time I have come by, they have been so helpful and go above and beyond. They have lots of services to suit your needs. The live scan process here has been easiest for me in the whole area (I’ve had it done 4 times and theirs was the best - quick, clear, easy).Support your local mom and pop shops!”
“I wanted to thank Spencer again for his great customer service this evening right before closing. Greeted me with a smile and took great care of me. It’s so hard to get great customer service nowadays. Good job Spencer! I will be coming back to this establishment.”
“I had to get Live Scanned for TSA Pre-check and IdentoGo has a Office in this Staples!!!!I walked into Staples and went to the IdentoGo office in the Rear of Staples and was Warmly greeted by the IdentoGo Representative!!!He Checked me in and Checked and Copied all my Documents!!!Then he Live-scanned My Fingerprints into the Database andPrinted my Receipts for me. He was very Helpful, Friendly and Efficient !!! The Whole process took 5 Minutes at the most!!!This is a Baller On A Budget Approved Establishment! !! And a great Deal. !!!!”
“Just dropped off a package and they were so nice to help me print a label and took care of my 100+ LB item. Absolutely fantastic people appreciate you guys a lot!”
“Customer service at Staples has always been outstanding. I feel welcomed and valued. Associates are always willing to walk me to the right area so I can easily find what I need.”
“I come by this UPS store every time I’m in town for work to ship out unused materials. Since new ownership took over, what used to be a typical 3-star experience has turned into a solid 5-star one. The place runs like a well-oiled machine now. The associates are super friendly, knowledgeable, and always willing to help. Whether I’m shipping packages or just grabbing some supplies, I know I’m in good hands now. Highly recommend!!!”
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“Very small location but efficient, the lady at the front desk was extremely helpful and also asked if I needed to purchase stamps which I thought very thoughtful!”