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January 2024 by DAVID PEREZ
Everyone at this branch is friendly. I’ve never felt rushed, and everyone here takes their time to explain my different questions. I run a small business and started a business account at this branch when I started. They’ve taken the time to always fulfill my requests.I’ve recently started using them for other services as well. I’m especially appreciative of the service from Grecia and Karin.
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December 2023 by Rudy Soriano
My visit to this branch was definitely unpleasant. I have been a supposedly valued customer for awhile and have been to several US branches in the past. This one is the worst for customer service. My teller was trying to rush me and everything I was asking for seemed to be a problem. I am not happy at all with their customer service.
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August 2023 by eric t
Great staff
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June 2023 by Manuel Vera
It was a great. The teller was so helpful.will change all my account here now.She always had a great smile and kindness.
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March 2023 by Robert Bierend
Great people and great service
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March 2023 by Ron Hupe
Had an account to set up that was a little complicated which is fine. They had me come in twice to not get it solved. Probably better off going to a different bank.
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February 2023 by Daniel Sansonetti
Clean. Tellers are helpful.
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November 2022 by Mary H
Friendly, professional staff. Always a pleasure
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October 2022 by PrimeTime Building and Remodeling
Went in here to discuss a hold instead of him getting me to a branch manager he denied my request without actually saying he was doing so. Terrible bank to work with.
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September 2022 by Josh Mejia
Love this branch?Fast and friendly staff.10/10?
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April 2021 by Scott D.
Grecia helped us last week after my dad's passing. Mom was a little confused about accounts status, balances, etc. Grecia displayed tremendous empathy, gave great customer service and employed wonderful people skills. She handled all of our business in a professional manner. We spent about 15 minutes with her, and it couldn't have been more pleasant and productive. She is a great asset to the bank, and we will definitely be keeping all of our accounts there, and likely opening a couple of new ones soon. Great job.
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December 2020 by Matthew Gross
I enjoy working with US Bank. Eddie is always available and a pleasure to work with.Their customer service has always been excellent for my personal and business needs.
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July 2020 by Zaid A.
I just left the Appointment I had with the bank to open up a new account and it was nothing but easy and effortless I would like to thank Brian who assisted everything and made it stress-free. I would recommend this bank to anyone who is looking to open an account The office and inside was very clean and I handled it properly
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June 2020 by Mark Suchoza
Helps me immensely with my accounts. First Class.
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February 2020 by David M.
" Grecia Arellano Was Awesome ! " My wife and I went to the US Bank in Banning, CA to open a new account and get a Safe Deposit Box. We were nicely greeted by Edward Juarez the Bank Manager, and he sent us to Grecia Arellano for service. Grecia was one of the nicest and friendliest business people we have ever met. She handled everything very professionally, and was very detailed in her answers to all of our questions. Grecia set up 2 accounts and a safe deposit box for us and was AWESOME ! at everything she did for us. We were very impressed with this US Bank.
