Smart & Final is a warehouse grocery store offering good value on a wide range of products including groceries, supplies, produce, fresh meat, frozen foods, dairy, deli items, and liquor. It is described as a clean and well-stocked local store, likened to a poquito Costco for medium-sized shopping trips. Many customers report generally good experiences with polite, helpful, and knowledgeable employees who contribute to a positive atmosphere. Specific reviews note that employees effectively and calmly handle disruptive individuals, making customers feel safe and protected in the store. However, one experience noted an upset employee visibly frustrated and making comments within earshot of customers, which led to a trip that was not pleasant. Product availability can vary by location, with some customers noting specific items like certain beef jerky or horchata powder are not always in stock. The store aims to provide convenient shopping with great savings for households and businesses.
