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July 2024 by Carolyn George
Most time they're pretty good. But today I tried to return a prescription because the SEAL was broken, and the pharmacist Would NOT replace it! Idk if it was tampered with or if someone used it? Come on.. . Seal should not have been broken. Most pkgs say "DO NOT USE IF SEAL IS BROKEN!" All she could say was it is still the same thing . ..
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July 2024 by Kaitlin
Do not come here if you have a toddler that needs to use the potty. They were very rude when we asked, and we are in the midst of potty training and she can’t hold it for long. I just wish the worker would have had some compassion.
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July 2024 by Ma Ru
Workers are uptight like they’re afraid of something. The customers are not allowed to use the restroom. They were not like that before they downsized. But then it’s their right. I am switching pharmacy.
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May 2024 by Clifford Alvin Lewis III
Rite aid great ice cream cones absolutely love them reminds me when I was a little tike riding my bike to the ice cream shop.
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March 2024 by Amuz Dam
I went with my 10 year old niece to buy her ice-cream & vitamins for me and as we were choosing ice-cream the employee with dyed jet black hair and baby powder face powder asked what were we getting & charged us 1st as if rushing us & didnt offer me nor gave me a receipt. (Mind you, it was around 8:30pm on Sunday) I asked her if we can use the restroom because my niece was pacing back & forth & the employee said, "No, we don't have public restrooms?" REALLY IM NOT THE PUBLIC. IM A PAYING CUSTOMER!! There's no way I can, nor make my niece shop for vitamins when we need to go urinate!! So we left and bought my omegas & protein powder at Walgreens. Worst service avoid this place!!
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December 2023 by Christine
Used to have friendly service. Now most of the employees seem unhappy with the exception of a few. Prices are high and barely any beer in stock. Vendors won't stock beer since Rite aid has bad credit. The pharmacy staff is trying it's best. They are overworked with little help. But prescriptions are prompt. I think they cater more to thieves and the homeless.
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October 2023 by J Johnson
The sales associate Elizabeth has a very nasty attitude and really seems like she does not enjoy working at Rite Aid every single time I go there. If she's the cashier that's taking me next in line I will allow someone to go before me and if she's the only one I have actually put my merchandise back and have gone to another location to avoid her nasty attitude. I went to purchase a particular item that the Beaumont location didn't have it. However, the price was not coming up. She stated to me that she was tired and was not going to walk to the back to figure out the price of the item. She then told me I couldn't purchase it, because it wasn't scanning on the register. I told her they had a tag back there & I told her the price of the item, but she refused to check it & told me if I wanted it I would have to come back another day. She was not alone & didn't have a name tag on. I went to walk back there, because I was going to take the tag to her. On the way walking to the back I saw the manager his name was Fargo. I explained the situation to him and I asked for her name and he looked at her and said "what is your name?" She didn't respond so I asked him what is her name? He refused to tell me. I informed them that I what's going to call corporate. I did not appreciate her treating me the way she did & talking to me the way she did. She also miss scanned the items that was in the sales paper on sale and I brought it to her attention and she said " Do you want the item or not!" I said of course I do but I want it for the price of this listed for in the sales paper it's the exact same item and the sales so active. She said well the manager has gone to the back at this point and I don't have the ability to override it I see that it is supposed to be that price but I don't have the option to make it the correct price. Elizabeth just has a very nasty attitude I've seen her arguing with customers I've seen her dig in her nose cough without covering her mouth and all kind of things that are just absolutely unprofessional. Elizabeth as well as Fargo should definitely not be working in customer service. I also informed her that I was going to do research and find out her name and that's just going to make the matter worse. That's exactly what I have to do and that's when I discovered that her name was Elizabeth.
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August 2023 by Jeffrey Anguiano
How do you do
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August 2023 by Tim P.
I'm just now leaving this store and I'm so frustrated - I will never be coming here again. Only one person at the register and I went up to ask about an item and was told to go check the aisles for her coworker because she couldn't leave the register. After checking EVERY AISLE and going back to the register, she then pages overhead for her coworker. The coworker finally makes his way up and I ask him if they have any of a product in the back - his answer was "no we don't have any, you can come back tomorrow or I can call a manager". Didn't bother even looking. The manager, Maria, came up to the front and I asked for a rain check or to get the Tylenol brand at the price of the generic, which she said she couldn't do a price match but would give me a rain check. Then suddenly the register isn't working, so she has to wait and then try from the other register. Then the other register won't let her issue a rain check either. She then offers to give me one at half price - but when I clarify that I'd like the price matched to the store brand's price, she called her manager and he said no. Apparently he said to have me come back on Wednesday to get the rain check. Folks, I have a child that's running a fever due to getting his immunization shots. I'm not coming back two days later to save a few bucks. Maria was kind enough to still give me the half off of one of the bottles but all of this hassle and back and forth over a few dollars took about 15 mins while my son is screaming and crying at home. Congrats to whoever it was that Maria called - you lost our business over three dollars. Hope it was worth it!
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July 2023 by Sherry Griffin
It stays busy
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July 2023 by J W
Everything you need
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July 2023 by Ray Brown
Always fast and friendly!
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July 2023 by Sarah Zamora
Sadly they don’t serve ice cream after 9pm, the only rite aid that’s open til 12 and you can’t get any ?
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July 2023 by Charlie B
Always helpful, convenient drive through but walking in is faster
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June 2023 by Sarah Z.
No ice cream after 9pm the only rite aid close by that closes at midnight and no ice cream
