Parts Authority in Banning provides excellent and knowledgeable customer service, with a friendly and prompt staff ready to help find the right automotive parts. The team is very willing to assist all customers, offering helpful support. If a needed part is not in stock, they efficiently obtain it by the next day. While praised for its vast inventory of vehicle parts and tools, the store's selection of car cleaning supplies like wax is noted as insufficient. Overall, it is recognized as a reliable and helpful auto parts store where the staff makes a positive difference.
I want to say Thank You to Julie and your team. Excellent service very knowledgeable about parts. The part I first got was the wrong one. They were kind enough to help me out by picking up the part and delivering the right one.
June 2023
Great customer service. Cody was prompt & helpful in providing the items I needed. Friendly staff greeting as you enter.
September 2022
Friendly and well educated about the merchandise and products they sell
