O'Reilly Auto Parts in Banning, California, located at 2929 West Ramsey Street, is praised for its exceptional customer service and knowledgeable staff. Customers frequently highlight the helpfulness of employees like Janell, Charles, and Nicholle, who go above and beyond to assist with various needs, including battery replacements and offering advice on parts and tools. The store not only sells a wide range of auto parts, tools, and accessories but also provides valuable free services such as battery testing, wiper blade and bulb installation, and fluid recycling. Additionally, O'Reilly Auto Parts features a Loaner Tool program, making it easy for customers to complete their projects. Many customers express satisfaction with the personalized service they receive, noting that they often prefer O'Reilly over competitors for its attentive staff and willingness to help. With over 6,000 locations across the U.S., O'Reilly Auto Parts is a reliable choice for automotive needs, ensuring that customers leave with the right parts and support for their projects.
The store is amazing.Come down here and they'll greet you with a smile.Welcome you in and try to help you out as much as they can. Yeah, make you feel like one of their family members.The good ones 🤔
January 2026
Great experience at O’Reilly Auto Parts. Morgan provided excellent customer service very helpful, friendly, and knowledgeable. Really appreciate the help.
October 2025
Got exceptional service from Cathy at the store. I needed a new brake caliper. The broken one had a lifetime warranty, but I couldn’t find the receipt on my online app. Apparently I didn’t update my phone number. She found it for me and order the new part. Very helpful and great to work with.
