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January 2024 by R. L.
I got rude customer service from Amber. She needs to learn some respect, how to explain herself, and not be sarcastic to the customers.
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January 2024 by Samantha Carter
Well, the store definitely looks bigger on the inside. It was the last day on one of their sale with the Bearpaw boots. I was going to go to buy the cloud II, which I had gotten a pair at a different store. They were out of the color I wanted. It also turns out I grabbed the wrong size. Then my mother-in-law asked what I was doing, and I explained it to her, and I showed her a few that were on sale. So she gave me money. And the way I went. I had no problem finding her shoes, but the only thing was they had the regular prices showing. So I figured I would just have to show them the ones in the app. The store is set up really nicely and easy to maneuver through the aisles, but I was surprised that bear paws that I was getting were on a shelf facing the back wall towards camping. Grab the pair that I wanted, and my mom's pair rang up cheaper than the sales price. It also happened on my pair. Plus, I got an additional 10% off each pair. I signed up for email alerts, and I get a lot of good coupons from it and a lot of good deals. Josh, the cashier was very friendly and so were the other two employees. My mom likes her chocolate brown short bear paws.
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December 2023 by Mike Nicastro
This location is great, good location for me, competitive pricing and have what I need in stock. The employees are great. They are very helpful, professional and pleasant. I will be coming back to this store for sure.
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December 2023 by Angel “CASPER” Madrid
Atmosphere is beautiful and I love the people working there I love my store
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November 2023 by Mary Tourney
Honestly these managers are super rude. They tell you one then and then get all smart with you saying that isn’t what they said or tell you a completely other thing the next time you come in with a full blown attitude. Never again.
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November 2023 by Deborah Valdez
Customer Service was great. Great place to purchase name brand shoes at an awesome price.
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November 2023 by Juan M.
Staff were very friendly. They had exactly what I needed and at a reasonable price too. Nice to have them in town.
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October 2023 by Jacqueline Zavala
We come here often and a majority of the time they have plenty of items in stock and are great about reminding you to use those digital coupons. Always friendly and helpful service.
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September 2023 by Trina Fregozo
Get sports one stop shop— call ahead put on hold
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August 2023 by Ernie Carrillo
This Team here at Big 5 is Amazing!! They are so helpful. Especially the team that helped us with our boys soccer shoes one week and 2 weeks later the School Shoes. Thanks again for helping us out with the Online promos. We will be comming back for sure. You guys Rock. GOD Bless!!
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August 2023 by Daniel Hampen
Great customer service. Not crowded. They always have what I need.
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June 2023 by Ro Rober.
Renewed hunting permit purchased bullets1¹. Nice and helpful manager
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June 2023 by The Next Robinhood
You should teach Amber a better customer service. Thanks for basketball hoop Big 5. Great job. Great design bad customer service. Rude hope you read this review.
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June 2023 by Ricardo Aguirre
manager there is the rudest women manager I've ever had todeal with. she was unhappy and racial
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May 2023 by Kevin Beireis
Excellent customer service and friendly staff