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December 2023 by John Ermilio
This bank is sucky they do not help you. I have an account with Navy Federal and when I deposit my money $200 cash I can’t even get my money back. I hate this bank. I will never ever deal with them in my life again.
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July 2023 by Elaine Castanon
I have had nothing less than excellent service from Altura Credit Union. From the time that I switched my account from Bank of America until now, I'm so glad that I'm now banking with Altura Credit Union. Bank of America has the rudest manager that they could of ever hired, Chrisey. I was a Bank of America customer for over 30 years & due to her, I will never be a Bank of America customer again.
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July 2023 by Vicky S.
Not a good bank I have money stolen from my bank and altura doesn't want to refund it
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July 2023 by Maria F.
Altura credit Union, banning California 92220I would like acknowledge Isabel EstradaFor her excellence service render today Monday July 3, 2023.I'm a new member to Altura Credit Union, throughout the year I continue to witness their staff render good customer service to Beaumont and banning citizens.What I admire the most is that all the staff members do their best to render good customer service and to meet the customers need.Once again thank you for rendering excellent service. Sincerely,Maria
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February 2023 by Anthony Naranjo
Always willing to go that extra mile!
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January 2023 by SANDRA WARREN
They are listed as aco-op credit union, but they deny giving me that service
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December 2022 by Party D.
Our experience with Altura® Credit Union keeps getting better and better. Our vehicles are financed with them. We just visited the banning office and were taken care of by Victor Castro! Victor is a true professional, in every sense of the word, and definitely a great asset to Altura® Credit Union. Great job, Victor!
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October 2022 by Nicole Hostetler
I was in there today and the teller I can’t remember his name unfortunately best he was the most helpful person!! He definitely went above and beyond to help me!!
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September 2022 by Nicole H.
I came into the branch in Beaumont off highland springs and the teller I don't remember his name was so helpful he went above and beyond to help me! I can't express enough on how he was able to make sure everything was taken care of! He was honestly caring and took care of my concern! I'm going to call the branch and make sure he will be Recognized
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July 2022 by Ale Silva
My experience today in there was not the best. I had to witness a young lady get spoken to in a rude manner by the manager. He could of been having a bad day which I try to understand because we are all human. But the attitude toward her was just too much. She kept her cool, something that would of been hard for me to do given the situation. As I was deciding to whether get involved or not, it seemed like she left to get her husband from their car. It still didn’t sit right with me though so i’m most likely moving my accounts to a different credit union.
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June 2022 by Li
They are inside Albertsons not next to Marshalls. I did let them know their location is wrong but it look like they do not care about it.Also, they charge $3.00 per transaction at the ATM for not having an account with them even if it is another Credit Union account you have.
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March 2022 by TheMrBillalso
They only had one teller working. She was doing the best she could with a long line. It isn't the only customer service problem they have but that's another story.
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January 2022 by Nathalie T.
Came in to open a bank account here. I got harrased by an antivaxxer not wearing a mask. I don't care that she doesn't want to get vaccinated but leave me alone. I reported her to the guy helping us, he did not care. We went in the room and he had the audacity to leave us sitting in the room, walk to the front and help the antivaxxer before us. I didn't know that lines don't mean anything to this bank. He came back in. We were in the middle of set up, walked out again to help another customer. What the heck? We finally finish, and he sends me home. I get home I have no idea what my member number or account number is. He sent me home with no paperwork or anything and now I can't do online banking. I gotta call to figure this out. I believe his name was Victor but whatever his name was, terrible experience. If I could close the account, I would.
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July 2021 by Ed S.
Great place very friendly courteous and professional recommend to anyone that's tired of being just a number! Got my car loan refinance and cut my payment in half , great rates.
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May 2021 by Dolores Cassadas
Finally altura credit union is here employees are awesome. And respectful. Blessing to you all
