-
March 2024 by Joanie H.
ZOO! No common sense, they look @ your receipt when you leave. But, ignore people opening packages and eating w/o paying. Since closure of Eastland the store is low on stock, lines are ridiculously long. Because of thieves now even shampoo is locked up Sooo frustrating to try and shop when people come in packs and the employees cannot say anything to customers. Like watch your kids! Because the employee will get reprimanded. Ugh! No wonder people prefer Target.
-
March 2024 by Juliana M.
great customer service at curbside pickup! The shopper Anthony did a great job. I always have a great experience at this walmart.
-
February 2024 by Abby C.
Thank you to ceaser the associate that helped me when no one would I was told at 830 that the fitting room wouldnt be open till 930 so i waiting and ended up doing more shopping for valentine's and other items went back at 950 and was told by the lead in clothing that i would have to wait till 1030 i went to the cashier station to look for a manager no one wanted to direct me to a manager and a lady claudia gave me every excuse and didnt let me talk, talking over me so rude I was so patient went back to wait for someone to open the fitting room when ceaser came over to talk to me so nice! Thank you ceaser! he helped get the keys cause apparently no one has them not even a manager or lead then it didn't stop there i went to the registers and the lines were long only 2 cashiers and one of my items didn't have a price tag and the other was dirty and damaged which the very nice cashier patty helped me out she was very nice but then again came claudia the lead or whatever she is so rude making patty look stupid and degrading her work infront of customers with her rudness and told patty to hurry up because "she has a long line of customers that can't be waiting" instead of jumping on a register or having someone jump on especially when claudia was the one that needed to give the approve for the discount and price check and walked away, poor patty was left waiting after she had just rushed her! What kind of management skills are those? This is why people don't shop here because of the poor customer service and the way u treat your employees.
-
January 2024 by Michelle Z.
I used to hate going to walmart. and i HATED the park to pick up. But that has changed as of the last few months. I walk into the store and I am greeted by a well-groomed employee, They always have my favorite to go popcorn chicken in a cup for my to go options and I love the newer woman's fashion lines they have in stores. :)
-
January 2024 by Stephanie L.
I loved the fact that it wasnt pack it was clean And the employees were nice and friendly
-
January 2024 by Sergio D.
Love the location. One floor no stairs is the best. The employees are helpful and knowledgeable about the store. Thanks again everyone!
-
December 2023 by Joey L.
Horrible customer service Disorganized store Messy store Quality of merchandise sucks 0 stars What was I thinking! It's Walmart.
-
December 2023 by Anthony V.
Amazing workers and fast service when i come to shop here. Online orders is getting faster by the day. Positive vibes whenever im there. Highly recommend the bakery cakes and muffins. Really good rotisserie chicken
-
November 2023 by Kristin M.
Absolutely the worst pick up experience. There is no organization and the amount of time I wasted waiting for my items k might as well gone in a picked them out myself. People who arrived after me already received their items and I'm still waiting. If you have time to kill wait for the Walmart pick up area
-
November 2023 by Lia S.
Worst place to do any online pick up/ curbside pick up especially during holiday time... The workers are super slow.. unorganized.. the app says curbside pick up but they they made people go inside and be in line hours to get their item.. only one guy is working to do all the pick up when there is a long line waiting to be helped.. Management should've send more help when the line is in need of assistance.
-
November 2023 by Sara C.
Curbside pick up is an joke. There's one heavy set big young girl with blue in the ends of her hair who has an attitude that's so disrespectful. She will just leave the groceries outside in the sun and just sit there like the lazy person she is. Our order was ready at 12pm and we had arrived at 12:10pm. When we pulled up there was a big cart of groceries sitting there and so we waited thinking our order was about to come out. We waited for 25mins and turns out it was the groceries that were sitting outside the whole time. She literally just kicks the bins and will just leave customers sitting waiting for their orders. Literally she will just sit there on her chair and only does it when she feels like she should. As if we the customers can be waiting around all day and possibly have spoiled food from it just being out in the sun. Some manager needs to check the way she handles customer. Don't know what her problem is but it seems like she's just very miserable in life and needs an attitude check. I wish I would have gotten her name. Life's too short to be so miserable and disrespectful. I hope she has the day she deserves :)
-
November 2023 by Aiden P.
Tried to return a sweater this morning and some old Filipino lady was so rude. She yelled customer service doesn't open till 7am with an attitude. Tried to ask more questions and just ignored me. Lady, if you're not a morning person then don't freakin work and start later in the day. People don't want to start their day like that.
-
November 2023 by Tracy T.
Just after halloween only 2 days. I bring the halloween costumes for my kids to return. Because 1 it too big. And one they don't have tails. It's a brand new. No used. And they say affer halloween 2 day. No return. I never no that. And today it's the second day. Not part yet. Omg. i am very upset if i use I don't upset like that. And so angry
-
September 2023 by Louie B.
I don't care what you say about Walmart. We all need them. They're a little weird, but we're all really glad to have it. Sometimes I even forget why I went in there for, and then buy something else. And then I'll walk back to my car and realize what I went in for and then turn right back around and go buy it. Walmart has a mystifying affect.
-
September 2023 by Aurora C.
I went to customer service to return 2 items. The gal at was rude and unprofessional. I scan all my receipts they the Walmart app to avoid saving them. I did my returns online. 1 item I received a text message with confirmation, the other item I did not. She had me go through my entire online receipts to locate it while she was standing there staring at the long line. I finally found it in my list in May 2023. She could've offered to scan the barcode, gave me a gift card or something. I had to do her job and tell her what options I have. I rather go to the Walmart in Eastland Center where customer service workers are much nicer, friendly and go beyond to assist. They have workers there that give % customer satisfaction.
