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October 2024 by lupe jaime
I went to this store for the very first time last month and the food service would not accept my order for rice and beans claiming I had to order ahead. But the lady that was working that day had horrible customer service. She seemed to be in a bad mood not helpful at all It bothered me so much I complained to a lady up in the front and she was able to get my order filled. Then when I received my rice and beans the trays were half full and the same lady and a gentleman that worked the food section that day were laughing as I was leaving. I wish I can talk to a mgr regarding this. Will never return again.
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September 2024 by Salomon Vera
It is a store that has a great variety of products and many fruits, I love it, thank you
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September 2024 by Rose Lee
They have the best produce in town. Their fruit are large and firm. Puts Walmart to shame. ????????
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August 2024 by Don Pedro
Get rid of the SECURITY TEAM AND self checkout. As you all can see, Vallarta has an outo-populated message for customers reviews.
The security team look/act as if they were S.W.A.T. or some highly trained militia.
These giys are jokes and for them to stand behind customers using the self checkout is a negative experience. Not everyone is a thief.
This place has a new camera system recently installed. The majority of the theft problem would be solved if you do away with thre self checkout.
The security guards need better training and they don't belong in a supermarket acting the way they do.
A shopper shouldn't feel like he/she is stealing merchandise. The security team stare with a mean look on their face but won't even say welcome or thank you.
With all the new updates and hundreds of cameras, why is the security so tight at this place?
Get rid of sef check out and whatever theft you have that happens at the register is eliminated.
The rest of the staff is not helpful either.
Most of the time at self checkout (all the registeres a re closed or only 1 is opened), I have to wait for the team member to get off their cell phone or stof chatting with another coworker. If I wae or get their attention by being loud, then I become the priblem and security is right there waiting for someone to slip so they can take action and feel like men.
You should be trying to Make customers feel welcome and not like they're doing the employees orbstaff any favors.
I started going to Northgate which is the same distance only in opposite direction.
No self checkout and no rude security team staring-down the customers. .
Their staff actually ask if they could help find anything.
I know Vallarta will not acknowledge this review, and if they do, it will be the generic "thank you for you review" message
Don't go here expecting to be treated like a valued customer.
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August 2024 by Elizabeth Lopez
The store has gone through a whole remodel. I love the cleanliness. The selection is expanding every time I go. Beware, the cashiers stop ringing up at night and you have to ring yourself up at self-checkout no matter how many items you have. I had many tonight! She was busy chatting away while I waited for her to help me with the transaction.
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July 2024 by Angie Marabeles
,good prices ,nice and clean
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July 2024 by Tomas Molina
Kind and helpful employees. Very clean
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July 2024 by Massiel Olivero
For a small Vallarta this one is beautiful!
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June 2024 by Brigieda Camacho
Very friendly staff
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June 2024 by Carolina De Ugarte
I love this supermarket but I don’t have any on my area where I live. I wonder if they are going to open in Ontario CA.
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June 2024 by Mari M
Great store
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June 2024 by Eleana K.
My favorite market, everything here is fresh and delicious ? they have everything that you can't imagine ⚘️????
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June 2024 by Sandra C (Sandra)
I was not particularly satisfied with the Vallarta location in Baldwin Park. I am more accustomed to the Pasadena branch, and I find Baldwin Park to be of a lower standard, possibly due to the area's perceived lack of quality.
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June 2024 by Rosario Santana
Lots of good quality produce, meats, good treats. Great deli and bakery. The people are helpful
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June 2024 by Dera
Customer service is superb ?
