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March 2024 by Andrew Gonzalez
This review is dedicated to the lady that doesn’t know LA Fitness’ own policies and pretended like she knew what she was talking about.I had a guest pass for my friend and myself. I showed up to the reception area and notified a person I was using a guest pass for my friend and myself. That person called over another person who insisted my guest pass was only for me. Then started to list restrictions completely made up. She asked me to show where it says I can bring a guest. Then told me because I was a member over 10 years ago i couldn’t get a guest pass. Long story short avoid this location. And for you problematic lady: i did your job and looked for the information you should of. See attached.I ended up going to another LA Fitness location: 3101 E Garvey Ave N West Covina, CAWalked in, spoke to a lady at the desk and told her i had a guest pass. A guy came over and guided us to his desk. A few questions and he let us get our workout in! Eric you are the best!
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March 2024 by Adrian Acevedo
Does anyone else get a rash after swimming at the pool of this location?
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March 2024 by cristina soria
Excellent service Carlos helped a lot with giving me advices in my workouts and trainings
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March 2024 by Junhua Ma
The Pool here at Baldwin Park is unsanitary. My feet itches every time I use it. Often the pool is also way too warm. But the staff here don't seem to care at all.
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March 2024 by Wilfredo Rosco
Thank you LA fitness..im a retired young senior...you have great facilities and classes that make me stick to my goal of losing weight and improving my overall health and able to make my wife join me with your enjoyable Zumba class led by awesome instructors.
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March 2024 by khoi nguyen
The manager of the morning shift today is unprofessional, and refused to assist an issue of mine, as if he were too lazy to help. Such a disappointing service.
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March 2024 by Cle mentina
I like the showers but the restroom never ever has paper to dry hands and there is no sauna or steam room. Also there isn't enough cable row machines. There is only one and it is always occupied. Also no exercise blow up balls and little to no attachments for the cable machines.
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March 2024 by Piomarc Suarez RN
The gym was nice and clean during my tour today however the Fitness Sales guy MARCELO G. treated me like trash. Probably one of the most unprofessional, disrespectful, and ill-mannered individuals I encountered in the fitness industry.I travel for work as a Nurse and I would usually enroll in La fitness for 3 – 6 months depending on the hospitals proximity. This time its baldwin park so I printed a guest pass for the day to try it out. I came today and the young African male trainer was very nice (forgot his name) and tour me at the gym. After the tour he called MARCELO G. – he is in charge in sales and let me tell you this guys is super aggressive and have no manners at all. I was telling him that I wanted to try out today before I signed up because although the gym was nice it doesn’t have a Sauna compared to other locations and I also have planet fitness black membership and wanted to see if La fitness isworth it. This is how the following conversation ensued.Me: Hi, my name is Marc and I wanted to try this location for today I have a Guest pass.Marcelo G: What is there to try ? You’ve been to La fitness before. Plus if you sign up today youre already getting the best deal youll ever get.Me: Oh I’m new to the area and I wanted to get the feel of working out here that’s why I got a guest pass for the day and enroll if I like it.Marcelo G: Oh you cant use that guest pass because you’ve already been a member to other la fitness last year in a different location.Me: So I cant try it for today and this guest pass is invalid ?Marcelo G: What is there to try ? You’ve been to other La fitness before its all the same. You want to try the Sauna ? You want to try the Pool ? Its all the same. Its wet. It’s the same feeling.Me: Yes I still want to try it to get the feeling if its right for me you know since I have other gym membership too because I have Planet Fitness black card.Marcelo G: Then Go work out at Planet Fitness then !!. All promotions ends today. I was in a meeting today. (Basically just wanted me to sign up immediately )I was so shocked and dumbfounded how this guy behaved and use aggression for sales its unbelievable. I then asked his name so I can get a reference and then he said “ OH I don’t give up my name “ Even the other trainer that toured me was probably shocked how Marcelo was behaving. I just walked away and probably would never set foot in La fitnessbut I told him in a direct way. “Why can’t you be nice to people? The other trainer that toured me treated me as human and was respectful and he then proceeded to tell me “Yeah he is nice because he is new “ – Wow, just wow” I’m telling you that the words and attitude this guy was spewing was out of control. I called the operations manager his name is Carlos S to tell him what happened. I’m hoping that corporate will be able to read this.I take care of people for a living. I am present at bedside during a patient’s darkest hours when life is uncertain and when they are scared and Angry. I have at least good insight now into how people are, and Marcelo G have absolutely no excuse to treat people like that. I wonder how many people he disrespected to get the sales that he needs. I’m hoping for swift action from managers at this location to prevent this from happening to other people.
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February 2024 by Fran Code
Had a guest pass and they wouldn't let me use it or help me because they were busy while the staff was just on their phone absolutely insane don't come here save yourself the trouble
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February 2024 by john lowell
On 1/28/24 ( Sun ) @ appx. 7:30pm a man was brutally assaulted inside the gym in plain sight. It involved what appeared to be ( 2 ) Hispanic men appx. 50 years old. The man with long hair was running away from the man with short hair who proceeded to punch him in the head & in the back. The long hair man was screaming in pain. No one appeared to break up the assault. Many of the LA Fitness members crowded around and recorded the incident on their cell phones. This incident should have been captured on CCTV if LA Fitness has cameras in the main areas. LA Fitness staff did not appear to intervene. I did not observe LA Fitness Staff tending to the man who was assaulted. At appx. 8pm ( closing time) the police did not appear to be present. The man with the short hair was waiting outside. I felt scared. I felt as though I may get hit with a stray bullet if the man started shooting. It was very traumatizing having to witness this violent incident. I feel very bad for all the LA Fitness members at this location who had to witness this traumatizing event. I have heard of incidents of crimes happening in the parking lot at this location. I do not feel Baldwin Park is a safe city. I do not feel the Baldwin Park La Fitness is a safe location. I would avoid this location at all costs. If it all possible, I would recommend driving an extra 6 miles to the Covina La Fitness location. At least there, your not traumatized & feel like you are going to die walking to your car.
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January 2024 by Ivan Yu
Carlos helped me a lot, I had a great gym workout and he helped with my shoulder and legs. Very clean gym.
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January 2024 by Alan Alexander
I like this gym very much. I have been a member of this gym for a long time, and the coaches in it are also very professional. I will always exercise here.
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January 2024 by William Serna
DO NOT GO HERE! Rude condescending staff. They don't honor guest passes, even though they're supposed to. Instead they lie and bully you to start a membership, which I was planning to until the staff member spoke to me like I'm an idiot and practically accused me of being a cheat and liar. DO YOURSELF A FAVOR AND AVOID THIS PLACE.
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December 2023 by Imeldo Sandoval
In that gym they broke the windows of my truck and those who are there don't do anything
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December 2023 by Gerardo Naranjo
The training was good