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“The best speeds and reliability in regards to internet in Baldwin Park and the surrounding areas by far. I absolutely love the fiber optics and the prices are also very competitive as well, would highly recommend.”
“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
“Giggle Fiber excels as the leading internet provider, offering unparalleled prices and a dedicated commitment to customer satisfaction.~Experience~Having contacted Giggle Fiber after regular hours, I left a detailed message with the customer service team. The next morning, Azniv promptly addressed my issue. Responding to my urgency in restoring internet service, she efficiently arranged for a technician to visit the same day. Azniv’s exceptional customer service relieved my stress.Miguel Senior impressed me with his outstanding service—knowledgeable, friendly, patient, and understanding. He explained the issue thoroughly, going above and beyond by carefully moving furniture to access the fiber cable. Not only did he fix my internet, but he also ensured everything was returned to its place neatly. Having experienced issues with other providers, I confidently say Miguel Senior’s service surpasses any previous encounters. Thanks to him, Giggle Fiber stands out as the best. Polite and helpful assistance from Miguel Junior and Justin further enhanced my positive experience. If Giggle Fiber is available in your area, I highly recommend it.”
“Arlene and Cindy were amazing they walked me off the cliff I left Tmobile after 17 years if I would've talk to them two weeks ago I'd still be your customer”
“Great store agent Joshua!!! From the moment he picked up my call... ge was polite and accomodating. When i visited that same afternoon he took my trade in and told me about promos going on? I got my dream S24 ultra violet ❤️?He will forever be my Tmobile agent !!!?? Great location and also the other reps there are friendly and knowlegeable.You made my day better ❤️❤️❤️”
“Some workers looked tired like they didn't want to be at work we made a payment for our cellphone service we want to see workers who are happy to help and happy to be there customer service is not that hard to do it's just being nice and polite to customers and have the customer feel like this store has very good customer service”
“I was here yesterday to sign up for home wifi for the first time ever. I had the great pleasure to be helped out by PJ, who is a subject matter expert, professional, and welcoming. He helped me identify the exact plan I needed and was very helpful in getting me set up with a strong 5G connection that was up and running in my home in minutes. 100% seemless experience!”
“I want to thank Paula and Richard in the Hastings Ranch store for their amazing customer service! The day got started off with an unexpected and difficult situation, but they were both calm and extremely helpful through it all. Richard was very knowledgeable and handled everything for us with great care and efficiency. We had been very unhappy with our previous carrier, (whose name starts with a V and ends with erizon,) and we decided to see what our other options were -- and I am so glad we did. Thank you so much!”
“I had the opportunity to work with Robin and his team for some security cameras I was looking to install but needed some advice. Originally I was debating between easier DIY options such as Ring, Eufy etc however decided to reach out and schedule an appointment so I can make a final decision which route to go.When I first called Robin was out of town and not available however he did inform me when he would be back. This was not an issue to me since I did not need anything immediately. Soon as he was back in town I received communications from him right away and we scheduled a site survey. Upon his arrival we walked around my house and he looked at every angle around the home, answered all my questions and made some recommendations for me. The same day I received a quote with detailed information about the equipment that will be installed and I decided to move forward. Within a few days we schedule another appointment for the install and Robin came over with his crew to go over everything once again with me. The installers were top notch and very detailed, at the same time cleaned up everything and left nothing behind. Then at the end they even taught me how to use the equipment and remote app.A day or so later I had some issues with one of the cameras and without hesitation Robin came out twice to help me resolve the problem right away. First time to diagnose and second to replace the camera. Since then everything has been working flawlessly. My experience from beginning to end was exceptional and I would not hesitate going back to Super Matrix for all my security needs. I would highly recommend without a doubt and they are a pleasure to work with!”
“So.. it looks like the store is revamping and after going to another location where the computers are down I came in here asking if everything was ok. Linda greeted me and assured me that everything was fine and she would be able to activate a new phone purchase for my mom. I didn't take any pictures but you can imagine what a store that is revamping looks like.. Linda was over the top great with customer service! Multi-tasked like no ones business.. It was a shame that she was the only employee in the place but she handled it like a pro ! A few times while I was there customers started to pile up but she addressed each customer and kept everything light hearted so everyone was fine waiting their turn to get things done. A+++ I'm not one to really shop at boost mobile but.. Linda definitely changed my mind. Thanks for the great customer service !”
“Tried Verizon home internet to get the military discount which I applied for through ID me and then after my third month Verizon tells me I can only get the military discount if I have a Verizon phone line. Such false advertising by a big company. Disgusting! So I wouldn't miss any recording time. I went to the T-Mobile store to get my new 5G home internet router for T-Mobile home internet, so I didn't want to take it a chance on shipping because my Verizon expires on November 3rd. Brought the unit home. Got it set up and now I'm back on T-Mobile 5G home internet! Take that Verizon. You think you're going to keep me as a customer after you misrepresent the discount?! Besides T-Mobile is faster & more reliable!”
“Great experience! Ernesto was so friendly and very informative while he helped me through my purchase of an iphone 14. I will be coming back to this T Mobile if i have any future problems or concerns. Great customer service care.”
“Went in to see about any promotions to upgrade my phone , drea assisted me . SO PROFESSIONAL AND SUPER SWEET ! really made my visit comfortable and fast. Will be going to her again !”
“The repair guy, he knows what he's doing. He did a great job fixing my phone's broken screen, and he doesn't take a day or two. He did it in 1 hour, on the same day! My phone looks new!”
“This corporate store is located in the Lone Hill Shopping Plaza (HomeGoods etc.). It's easily missed, because it sits facing the side of Home Depots Garden Center (closest to the entrance off Gladstone). The agents were knowledgeable and patient. Diego and Domenic, willingly answered all my questions.”
“Store location is convenient. Customer service is Amazing! Friendly, kind, and fast. They give you great deals. I had the opportunity with Miss. C.Monique, she is really amazing with answering questions, superb service. Also, Mr. Geo, He too gives amazing service.?”
“Kira has great customer service skills and was able to find me a great deal and was able to make the bill cheaper with more to make it worth it for me to upgrade. Very patient and helped me set everything up without feeling rushed.”
“Easily the best T-Mobile store I've been too, the vibe is great the team has expert knowledge and they work to get you the best deal possible, they are a little more busier than some of the other stores in the area but it's clear why I don't mind waiting to go somewhere who's going to get my issue resolved the first time.”
“I would give it 5 stars. Because everything is fine, customer service is perfect.. But the team that works fails to activate the cell phones twice, according to them. They activate my cell phone and no calls come in, so they need more preparation”
“I don’t remember the male employee’s name. I visited to change my number. I was picky about finding a good number, but he was so sincere and kind as if it was his job and changed the number after trying more than 30 times.
I was sorry and thankful. I recommend this place, it will help you as if it were your job.”
“Came in on 02/12/24 with phone trouble had to get a new iphone with a trade in same day , I was helped out by Abraham! Helpful, Honest and very patient. He was professional and answered all of my questions. Next time I come back with phone trouble, would like to get helped out again by him! I Would definitely recommend him if you have any questions or phone trouble.”
“I have been working with Dave at Fireline since I guess they started. All these years I have Zero complaints but A lot of compliments and Thank Yous. Dave has gone above and beyond. I still call his cell phone and still responds with a smile. Internet service is ABOVE all other carriers. Trust me, I get a lot of Services Request from the Big Carriers but no one can match Fireline.Thank you Dave. I will owe you Lunch”
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“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”