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January 2024 by Cristine Pantaleon
Brought my pre-loved clothes here for drop-off and the lady worker there screamed at me that their bin was full. She could’ve just told me calmly and I would understand. Haven’t gone back.
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August 2023 by Luis Macias
I did not enjoy my service with Marisela the manager at all. She is very rude and disrespectful. As a customer I have the right to use the exchange policy if an item does not work. It is clearly stated on Goodwills policy that I have 60 days to exchange. She tried to argue with me and kept saying to go to a different location. I even asked her to call the original location and dispute it and she quickly changed her mind and ended up giving me the exchange. If she doesn’t want to uphold current store policies, yell at me, and be rude then she needs to be reprimanded in my opinion. She should not be taking her anger out on me or any other customer.
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May 2023 by B T
Sizes were mixed up.Cashier was very cold, didn't bother to thank customer. I don't know if they hate their job or me. Felt like they just wanted me to leave right away.
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March 2023 by Ozzy R.
I love thrift shops. For different reasons. I came here because I was in the area and had half hour to kill. I didn't find anything that grabbed my attention. But saw some cool stuff. Nothing special. Decent size store. Great parking and well lit. I've found great things at thrift stores. But this one was almost like a yard sale. Don't take this the wrong way, t but there's better ones out there. Not coming back. But I'm not mad. Just browsing. They do have promos on certain color tags. So that's a plus. Other than that, not much to add.
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March 2023 by Torie McGoodwin
Don't expect customer service you won't get it here.
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March 2023 by Ed Desjarlais
Friendly service, employee helped me with my donations
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February 2023 by david f.
Always find amazing deals. Best customer service from Jesus a manager there. Better than any department store.
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January 2023 by Amber BigFatTurd
The only thing I don't like about this Goodwill is he will not let you use their restroom. I swear I begged and begged that cashier to let me go in there but they would not open it for me. I'm just warning anybody that thinks the bathrooms are open they are not.I also want a highly recommend their cashier April and also Jesse. The best manager in the world works here. She's really really pretty and she's one of the reasons why I keep coming back to the store because their customer service is really really good here.
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December 2022 by Nancy S.
This is my first time at this particular store. I found it to be neatly organized although it did not much of a selection of home decor (which is why I was there) IFound some good sporting goods items. The cashier was very friendly and helpful.
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December 2022 by Jesus O.
The clothing section is well organized, the book selection is nice, and the staff is nice; however, it is a little small compared to other thrift stores and the appliances/miscellaneous non-clothing items seem to be less of a priority or focus since it looks very junk-like. It is all well organized, though and clean. I have no true complaints.
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July 2022 by Sony Morrell
It's the best store in California in my opinion. Just remember to have your receipt with you if you are bringing in a return because they cannot do a return without the receipt. They have drinks in there and they have a great variety of clothes, knick knacks, books, hats and electronics. Just remember there is not a bathroom or fitting rooms at this time because of covid and you will enjoy your visit. Remember every Thursday you can get whatever color is on display that day to buy merchandise for $2 instead of the regular price. They change the color every week. There is plenty of parking and the cashiers Em,Jesse,Jace and April are my personal favorites. They have an amazing general manager there who does the work of three people! She is incredible and I hope you get a chance to meet her.
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May 2022 by chris cabrales
I always find some good shoes and clothing items here to resell. Store is clean and organized, and the employees are friendly.
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May 2022 by Violet Blanco
Worst goodwill ever! They're picky about when you donate and what you donate. I can't even donate good condition baby cribs and items.And you have like 2 hours early morning to get it done.The stuff they have to buy isn't good. And it's cause they're so picky on top of that every employee I've met there always has a bad additude. I've tried this place like 4 times to donate and 2c going in they just suck.
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March 2022 by Jessica R.
This place makes it easy to drop off and donate their friendly and welcoming. Plenty of parking , clean environment.
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February 2022 by Maria Aparicio
Employee are rude they don’t sanitary the things they touch no customer service also the bathroom policy was subject to changes regarding covid19 we are goin the 3r year of covid if you are a elderly person or child or have a tampon emergency they will not open the door any reason the staff also have no reason for them to lock the bathroom no matter how much you spend here letting people not used restroom will not stop preventing covid they cleaning the restroom daily and all items donated will I’m not coming here for many reasons
