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August 2024 by QTZ 0069
I waited an hour for my interview. They pay less than what I earn.
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May 2024 by Daniel Aguilar
If I could put 0 stars I would . Terrible adjuster , saying they can’t do anything about my claim that I have to be calling and doing everything Myself . Why do we pay insurance if we have to be doing everything our own . I’m canceling my policy with them and going somewhere else where there’s better customer service . Only time they ever call is to take a payment or when a payment didn’t go through .
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May 2023 by Javier Madriz
They can help you out with your insurance and give you a great quote
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December 2022 by Larry Quintanar
Friendly and knowledgeable personnel! Will definitely do business with again!
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December 2022 by Yahir Marques
(Translated by Google) Place(Original)Malo
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August 2021 by Antonio Juan Jose C.Escobar
Wow I whent tru so many quotes from different sources..and from the start. I knew I choose the best. They were patient and help be insure regarless of my situation thank u so much plus u offer so much for a good price I'm grateful...
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August 2021 by Katherine Basurto
Very kind n sweet greet u nicely. Great staff
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July 2021 by Katherine Lemus Basurto
Very kind n sweet greet u nicely. Great staff
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April 2021 by Antonio Jose
Wow I whent tru so many quotes from different sources..and from the start. I knew I choose the best. They were patient and help be insure regarless of my situation thank u so much plus u offer so much for a good price I'm grateful...
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December 2020 by Espeanza Fregoso
Good insurance
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January 2020 by Toni Hoefferle
Very nice people at the West Covina office off of Puente
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November 2018 by Elizabeth Mejia
Nice people
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June 2017 by Leslie Wu
Very dishonest and unethical business. Do not insured here, they will not help you. Do not get repairs based on their own partnered body shops, they will not repair or even check everything. They will only do the bare minimum. My bumper was hit and they only wanted to pay for the paint and there's a dent in there. No where on the quote did it ever say any labor fees so they will not pay for the body shop's labor and time, only for the bare minimum for the MATERIAL you need. So if there's a huge a** dent on your car, they will only paint over it and not fix it. They will also pretty much just send you a check and say "Hey! this is all you need, here's $300 to fix your dented bumper with the paint all scratched up. Oh shoot, no way $270 was for the paint and $160 in labor? Let me send an investigator and delay and have this checked in. In the meanwhile, please cover the cost because our own stupdi a** driver rear ended you in traffic because she was texting. Oh shoot, you needed more money for the repairs? Sorry our investigator said it wasn't needed! Oh well! Your lost"
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December 2016 by ridetheyoshi
Very dishonest and unethical business. Do not insured here, they will not help you. Do not get repairs based on their own partnered body shops, they will not repair or even check everything. They will only do the bare minimum. My bumper was hit and they only wanted to pay for the paint and there's a dent in there. No where on the quote did it ever say any labor fees so they will not pay for the body shop's labor and time, only for the bare minimum for the MATERIAL you need. So if there's a huge a** dent on your car, they will only paint over it and not fix it. They will also pretty much just send you a check and say "Hey! this is all you need, here's $300 to fix your dented bumper with the paint all scratched up. Oh shoot, no way $270 was for the paint and $160 in labor? Let me send an investigator and delay and have this checked in. In the meanwhile, please cover the cost because our own stupdi a** driver rear ended you in traffic because she was texting. Oh shoot, you needed more money for the repairs? Sorry our investigator said it wasn't needed! Oh well! Your lost" 1. NEVER GET A QUOTE OR GO TO ANY OF THEIR AFFILIATED BODY SHOPS 2. JUST DEAL WITH YOUR OWN INSURANCE AND GO TO YOUR OWN CERTIFIED BODY SHOP. 3. THE FAT GUY WHO TOOK PICTURES OF MY CAR WHO SAT IN THE OFFICE ALL DAY DEALING WITH PHONES WAS SUPPOSEDLY THEIR "INSPECTION" GUY. NOT CERTIFIED AT ALL TO DO ANY KINDS OF INSPECTIONS LET ALONE JUDGE THE DAMAGE ON MY CAR. ALL HE DID WAS TAKE PICTURES OF THE PAINT SCUFFS, IGNORED THE DENT WHEN I TOLD HIM, AND JUST TOOK LIKE 3 PICTURES. TOO LONG TO READ: LOOK AT GOOGLE REVIEWS ABOUT THIS HORRIBLE BUSINESS, AVERAGE RATING IS PRETTY MUCH 1-1.5 ON EVERY SINGLE FRED LOYAL BUSINESS. STAY AWAY.
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November 2016 by Amber Ortiz
Service sucks and they've messed up on my account 3 times. Somehow my road side assistance was removed from my account without my authorization so when the time came that i needed it i had to use my co workers insurance since FL wanted to charge me up to 100$ for a dead battery jump! Even though it was there fault for illegally removing my autoclub without even telling me...i then had to go into the office to re-sign up for auto club road side!
