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June 2024 by Miguel Barron
The staff is definitely very attentive and helpful. They are really people who do help and people like them, mainly like Miguel Corona, he is a person who really helps. I, Monte staff, am grateful for his attention and I would give him 10 stars.
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June 2024 by itzel perez
I had been having trouble with my car recently but didn’t know what was the best products i could buy. Thankfully, staff member, named george ( i believe) was able to explain the best products i could use. Very nice guy, i’ll be sure to keep coming here in case i need any more assistance:)
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June 2024 by Chato jerez zac.
Bad service especially from the manager named Jose
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May 2024 by john
Racist place, you get scolded for no reason, just because your English is not good, an old man, he should be fired
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March 2024 by Fernando Romero
Terrible service
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February 2024 by MARIXABEL E
Good place
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February 2024 by MARIXA E
Good place
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January 2024 by Oscar G.
The dude that helped me went above his duties, I came in for a new optima battery and unfortunately this location did not have 1, so he call the nearest store on francisquito (the guys at this store didn't seem they wanted to work, just by the manner of way that the phone was answered and in the allotted time the phone was answered, I would not shop there) The person helping me out apologized for the lack of service and proceeded to call another store (azuza ave & puente) The phone rang twice and it was answered promptly and with a courteous tone. This location confirmed that they had the battery I was looking for. THANK YOU TO THE DUDE THAT HELPED ME OUT. REALLY APPRECIATED THE TIME YOU TOOK TO HELP ME OUT..
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January 2024 by Pablo Marmol
I went to change a part that went wrong and the person who helped me was angry, he just shook his head and complained, very bad service, I took the part from him and I left the store, I told them to go away angry, it's better that they don't work
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January 2024 by Toumo Rokoshi
Went to AutoZone a few days ago and Pedro helped me with my issues really quickly and professionally. He even gave me a few tips with my battery for better maintenance.
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January 2024 by Lisa Cuevas Samaniego
Eric is the one who assisted me. Not very well I have to say. I’m going in to buy oil for my oil change and gave him the year , make, and model of my car . He said yes this is what you will need . He went and found the items needed for my oil change and rang me up , i question the total amount because it was far to less then what I’ve paid in the past . I asked are you sure he said yes and briefly turned his screen toward me and said that’s all you need and charged me . I take the oil and filter to my mechanic and he immediately asked where is the rest of the oil ? I replied the clerk at Auto zone said this is what I needed . I was thinking my mechanic jacked me for some of my items I purchased because Eric assured me that’s all I needed. It wasn’t. Of course I had to make a second trip back to Auto zone because the oil put in was not measuring and immediately my dash light came on “ next refueling check oil” my issue with Erick from the Baldwin Park Auto gave me sloppy / lazy Custer service and just because they work there don’t mean the know everything and should do your homework before trusting Auto Zone with there employees and system . By the way when I went back I seen Eric and brought it to his attention he replied back “ The system here has a glitch” nor did he inform me of the oil and filter sale they had going on a kind customer told me about it Eric meanwhile walked out saying I’m going to lunch . Auto zone train your associates how to utilize and understand the POS and product knowledge for each vehicle. Eric because of you I could have blown my motor with the 5qt of oil you said I needed when it was actually 8 .5
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January 2024 by Alfred Lau
Went to AutoZone a few days ago and Pedro helped me with my issues really quickly and professionally. He even gave me a few tips with my battery for better maintenance.
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December 2023 by Vanessa Jimenez
Staff kept telling me they couldn't replace My battery (mind you is still under warranty for another year. )They insisted that I had a bad alternator yet never checked it. Finally, they told me fine. We will replace your battery, but you're gonna void your warranty because we are sure it's your alternator. 2 months later with the new battery. My car is working perfectly fine with no alternator issues. Not sure why if my battery is u Der warranty and they see it was bad they were giving me a hard time to utilize my warranty.
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September 2023 by Louie B.
I came in here a few times to charge my battery, the guys are really helpful and they're pretty quick about it. Most of the stuff is knowledgeable or they know how to find the answer.
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August 2023 by Yifan Cheng
Friendly accept used oil filter and used oil
