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February 2024 by Roger Jones
Great place to shop.
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February 2024 by 178snoks Markez
Valley Gun has established itself as a premier destination for firearms enthusiasts and novices alike, offering an exceptional array of options to suit any need. When the quest for the perfect gun arises, one can count on finding a solution within their extensive selection that spans various models and makes, ensuring a match for every preference and purpose. What truly sets Valley Gun apart is not just their comprehensive inventory but also their competitive pricing structure, which reflects a deep understanding of the value that customers seek. Coupled with their outstanding customer service, the communication with patrons is exemplary, creating an informative and reassuring purchasing process. This level of attentive service fosters a sense of community and trust, making Valley Gun more than just a store—it's a hub where the passion for firearms is shared and respected. It's this combination of selection, value, and community that makes Valley Gun a distinguished name in the industry.
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February 2024 by Susan Villarreal
Always informative and friendly.
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February 2024 by Jason Leming
The crew here are amazing! They helped me when I was going through some legal issues and helped me when no other gun shop would. The lady there explained my legal issue to me and was extremely helpful... girl, you are absolutely awesome!! I now have my firearms back. This shop is now my go to place for all my firearm needs. Definitely recommend this place!!
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December 2023 by Randy N.
Sent email twice to ask questions and pricing on certain repairs. No email answered. Why ask to leave an email if you don't answer. I'll go to a different gunsmith apparently your to busy.
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October 2023 by Molly Q.
This place has been here for 60 years, they are obviously doing something right! The employees do their best to deal with the difficult customers (which I'm sure is the majority of the comments on here) as well as accommodating the nice, patient ones. Not every person who comes in is polite. And you can't expect to be treated a certain way because you've had a bad day.
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July 2023 by R H (Mr.Honest Review)
HORRIBLE EXPERIENCE. Vally Guns is Simply a terrible, overpriced, non informing, place of business with a sorry excuse for customer service. I have found a way better places to take my hard earned money. DO NOT RECOMMEND! FIND SERVICES ELSEWHERE!
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July 2023 by Josh S.
BAD PLACE. Here is my experience. All around just no good, terrible customer service. Certain employees were very rude most the time. They are not very informing at all. Could not answer any questions or concerns. Never once contacted me when they said they would. I always had to contact them. As a first time gun buyer I feel mislead, taken advantage of and miss informed. You would think as an institution like ( Valley Gun ) would be more prepared to a certain level of transparency and information to be able to provide customers with accurate information and keep them well informed of all policies or how they provide their services. They do not. The staffing, and the services are significantly under par to even the most minimal of standard. Most often unhelpful. Valley Gun waisted a major amount of my time and large of amount of my money. As hard working tax paying American it's unacceptable to me the service I received. Had they had better servicing more informed staff or just better staffing in general maybe this wouldn't be the case, but overall such a horrible experience.. Will never go back. DO NOT recommend. I have found much better places to conduct services from. With much better prices I must add. So really ( Vally Gun ) thank you so much for the "help". I now know much better and I am much more informed on things since I have found a better provider of services. TO ALL WHO READ THIS! I fully recommend you seek services elsewhere. I'd leave no star review if I could.
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May 2023 by bob johnson
Understand if you don’t pass the background check and you come back undetermined not no not yes but undetermined they will not release a firearm to you and they will charge you a large restocking fee for the gun that you didn’t even take off the shelf. I would never have gone here. That’s my fault I should’ve checked first. Hopefully if you’re reading this and think you might come back undetermined you can go to a different shop.
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May 2023 by JIMMY ALLEN
Valley Gun always takes care of gun needs! I went in to get my sights installed. Neil, took care of me in 30 minutes. I appreciate the service and Chris is very knowledgeable and always helpful.
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March 2023 by Praetorian Patriot
Many of the negative reviews of Valley Gun Shop are deserving. The front store staff can be rude and cold. The girl acts like she knows it all and you dont know anything. The prices of guns is way over inflated. Ammo is the same way. They never carry CZ items for my handguns. For a family owned business they must come down to earth if they expect to get my business and I buy lots of gun items at the other stores in Bakersfield.
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February 2023 by Jose Marquez
I pretty much do all my business here. Definitely come here, the selection is great and prices are well worth it.
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January 2023 by Isaac Cerakowsky
My Experience at Valley Gun was sub-par, When I first attempted to visit valley gun it was closed for renovation so that was my first deterrent from visiting this location. When I decided to go again, I felt it weird I had to go out back to get inside the store. Once I went inside the store I felt a very unwelcoming feeling against me from the staff. As an avid Shooter and gun enthusiast, I felt I was treated coldly. The wait time was long and the staff when they did attend to me, they did as if it were an issue to them. They had an interesting mix of products, If I have had a positive experience at this store I would definitely visit again, Otherwise I suggest visiting one of the other gun stores in Bakersfield that provide higher service.
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November 2022 by Jan Koch
Massive thanks for always providing expert information and customer service. I'm sure your reputation for taking care of your customers has no doubt contributed to you many years of successful business dealings in Kern County. Keep up the good work Ken and crew!
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October 2022 by Leon Soroka
This is the spot. If you are a lookie loo go to turners outdoorsman. This is a real gun store. I came in and was done with my consignment purchase and new handgun in less then 30 minutes. 400 rounds of .22 for only 50 bucks. Of course if you are only there to flex how much you know, lol... Mr. MUSTACHE has no time to waste. There are actual buyers waiting.