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October 2022 by Runa L.
Great veterinary service, employees are friendly and professional. The facility is kept very clean and the prices are reasonable. We highly recommend Stiern!
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March 2022 by Erica T.
Very unprofessional they will leave you on hold for over 20 minutes while there just sitting there blabbering then they remember they have patients on hold and just laugh I get it work sometimes gets hectic and overwhelming and we all need a break but I would rather be told can we give you a call back showing us that they actually care it's so sad I had to wait over 20.
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January 2022 by Jenn H.
Stiern vet is the best. I have taken both of my kitties here for spay and neuter. Each time was a very professional and compassionate visit. They take good care of your fur-babies here. Just call, set up an appointment, and drop them off on your appointment date between 7:30-8am and when they are done, they'll call or text and than go and pick them up! Procedure is not that long at all, 2-3 hours and both my kitties bounced right back to their normal selves soon after we picked them up. I get good vibes from this place, the staff is super friendly and they just make you feel comfortable here. They'll have you pay upfront a deposit for the service, than after the treatment is done and you go to pick up your baby, they'll have you pay the rest. Not as cheap as critters without litters, but you don't have to wait in that long line in the cold that critters without litters makes you do wait in. LOL. It's like a difference between the county hospital and a private doctor. Worth the little extra money! thank stiern for your services! and taking good care of my fur-babies!
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January 2022 by Lacey J.
Absolutely love this vet. The entire staff is amazing and so compassionate. I will never go to another vet. They can get you in within a reasonable amount of time and take their time with you. The best in town!
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July 2021 by Danette M.
I LOVE STIERN VET HOSPITAL! More importantly, my pets LOVE STIERN VET TOO! Recently, my beloved JoJo and Henry were put down. It was so difficult. Both dogs were elderly and suffering. The doctors, vet techs, and even the receptionists were compassionate, understanding, and sympathetic. We received a memory paw print and very kind cards with a hand written note by the vet. Everyone at STIERN vet loves pets, and it shows through my pet's response to going to the vet! My dogs stayed at STIERN for a week and came home happy!
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June 2021 by Blanca S.
Dr Paulden has been doing everything she can to help my mini schnauzer. I don't even live in Bakersfield but I had to go see her from LA. We spoke after his visit over the phone and she's still doing everything she can without having to do anything invasive on my dog. If or when that has so happen I trust her so much with my dog. She's amazing
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April 2021 by Lauren A.
Recently took my pug here to get spayed and they were so so good about everything!! Checking her in and out was super easy and they were really flexible about pick up times!! Would definitely recommend this hospital to others and for her to get spayed it was about ~$165 which is great for females nonetheless a 15 pound pug!!
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April 2021 by Lynn H.
I have been going to Stiern Veterinary Hospital for over 15 years, and always receive exceptional care. Thanks for taking such great care of my babies.
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November 2020 by Chris H.
My cat is a relatively new patient here. I have been trying to call and text for 40 min just to schedule an appointment. No one is answering phones - they say they prefer texting but are not responding to me at all (again 40 min I've been waiting)
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November 2020 by Maddy P.
Do not go here! Dr. Rose Rakow did my rescue dogs exam a couple months ago while her techs did the vaccines before I adopted her. And today I reached out to them asking to please sign the document saying she got her shots and exam so she can travel with me, and the doctor refused to sign it because she said that was too long ago and she doesn't know if she is still healthy. Mind you the documents weren't asking to have the dog examined within a certain time frame, but just to date when she did the exam. The staff and the vet were both not helpful at all. I explained to them that I just got my dog examined 10 days ago and they could just sign for the vaccines instead since they weren't willing to sign for the exam. That way I can have my local vet sign for the exam part.... They still said she needs to still come in. Mind you Bakersfield is 2 hours from me! I was super disappointed that someone this difficult works with shelter dogs and I ended up reaching out to my local vet that recently examined her and they took care of everything no problem. I've never had to deal with a vet so difficult and unhelpful! Very disappointing.
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October 2020 by Reuben A.
We have been using Stiern for over 15 years. They have been there for our dogs from puppies to our goodbyes. They have always been professional and compassionate. The staff is always kind, caring and helpful.
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October 2020 by Shane L.
They vastly need to improve their COVID protocols from the current way they are doing them. Their current process is to call a phone number that is always busy. If you can't get through on the phone they ask you text a phone number. If the number you text doesn't recognize they ask you to call so your back and you are back on step 1 not getting through on the phone. I was the first person in line for my dogs surgery but others that got here ended up getting through before me due this ridiculous process.
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September 2020 by Debbie A.
I left a message in the evening that I wanted to schedule an appointment. I waited until about 8 am the next day before I called them again. I called a few times and got a busy signal. I got through around 10 am. I told them I left a message the night before. The receptionist didn't say she was sorry about not returning my call. They couldn't work me in even though I have been there before with other animals. This is the second time I have had to go to the emergency vet or another vet hospital because the timing of my older dogs getting sick didn't work with their schedule.
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August 2020 by Kelly J.
I have seen Dr Eric Bollier for 25 years and have always had a excellent experience. I have had to put down sick dogs and keep healthy several other loved pets. Dr Bollier and his entire staff are always caring , kind and professional. Thank you to all at this location .
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May 2020 by Irma Gonzalez
I took my beautiful Bailey and I was so nervous because I didn't know if the vibe from the medical assistant was going to be warm and friendly when she came out to get him due to the COVID-19. They were so amazing and he was brought back to me and he was so calm. I will definitely continue to bring him. I will spread the word on how amazing they are. Thank you guys.
