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May 2024 by Israel Padilla
Good customer service
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April 2024 by Chesel sp2s
Really nice customer service, super fast too. I really will go here again. Thank you once again for not being bother of my child being so noisy ?.
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February 2024 by carlos coronado
From the moment I called this establishment, they were nothing but helpful. Julie is such a kind and sweet lady who helped me with every single issue that I had and there were a few. I probably had called 15 other shops and none of them wanted to help. Finally got in touch with this shop and Julie was quick, helpful and all around a pleasure. With 2 text messages and a picture we were rolling. The shop helped me with all of the insurance and took care of everything. Steven was on the insurance like white on rice and made sure things kept moving. I received calls at least twice a week to update me on what was going on and what was still needed. I was never in the dark about anything going on. I can’t recommend this place enough. Give them a call. You won’t regret it !!
Thanks guys. The flex is back on the road !!
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January 2024 by Benjamin McCay
Fast and easy smog process. Really appreciate the service!
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November 2023 by Manuel Contreras
I was travleing with my family from Sacramento to Palm Springs. About an house from Bakersfield my battery light came on. I called an auto repair place but they did not have time today but recomended Rosedale Automotive.Kristen and her creo were able to complete the repair quicker that I had anticiparted. Very impressed.If I lived in Bakersfield they would be my car repair place.Thank you!
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September 2023 by Elizabeth Oropeza
Best auto repair in town!
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August 2023 by Greg H.
I would never use this shop to repair our vehicles. Not professional
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August 2023 by David N.
I took my truck to Rosedale Automotive to get the trailer brake service warning fixed, the wiper sprayer's fixed, and the oil changed. They didn't have any luck with the trailer brake service warning, but they did the other two items. When I picked up my truck the last time they gave me a refund check in an envelope that I assumed would be the total that I paid them the first time minus the washer repair and the oil change. When I open the envelope it was for the full amount. They went above and beyond. Now I have to figure out a way to pay them for what they did do. Outstanding business!!!
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August 2023 by Miguel S.
My car broke down and I needed to have my cooling fan replaced. they charged $140 for the diagnostic then quoted me an $800 invoice for the work that needed to be done. At home, back in Delano, zaragoza automotive did the work for $90.00. That's f'd up.
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July 2023 by Traci Mendosa
I wouldn't go anywhere else! They do great work. I get my vehicles back quickly. They keep me updated on any unexpected findings. Everyone is so helpful!!
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July 2023 by Tim Palmquist
The belt tensioner broke on my F-150, and I needed the repair done that day to get to work the next morning. I got the truck to them by 11 am, after I had verified with them in a phone call that they could fix it that day.I called about 3 pm and they still hadn’t fixed it, because they said they didn’t have the parts. I had already researched the parts and knew where I could immediately pick them up, so I asked if they could get it done if I brought them the parts, but in the midst of the conversation they said the parts arrived.They insisted on replacing the belt, claiming that it was torn, but I insisted on keeping the old belt. It looks perfect (much better than the belt they installed, which looked worn from the start). When I showed the old belt to the mechanic he admitted that he couldn’t see anything wrong with it.They did finish the repair that same day, just before closing time. But they did more than what I approved and charged me much more for the parts than I could have paid.In comparison, the identical problem happened two years ago when we were traveling through Georgia. Thankfully that time the shop got us back on the road in an hour and charged us $150 (less than half what I paid this time).I’m still dealing with the aftermath of this repair, as some new issues might be related. I knew it didn’t sound right the moment I drove away but I really didn’t want to deal with them anymore, and I figured they wouldn’t want to deal with me either, as it had seemed that I was imposing on them to try to get them to get it done that day.
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May 2023 by S Anderson
The service advisors were very friendly and up front about everything. Communication after drop off was great!! This place was recommended by a different shop we went to and they didn't disappoint. They are honest and priced right. When we need repairs in the future this is where we will be going.
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April 2023 by Jeff Allen
Recently had work done on my 2009 for flex. Had some radiator fan replaced and the module. Work was done quickly and price was fair. Was kept up to date on repairs, so if more work was needed i would be informed. Definitely will be back here for future auto repairs.
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April 2023 by Matt B.
Rosedale Automotive is the BEST! I have taken my cars to them whenever I need, (or think I need) a repair done and they have ALWAYS been the most professional and honest shop around. ROSEDALE AUTOMOTIVE GETS IT DONE!! Thanks to all of you at Rosedale Automotive. I dealt with Steven today, and he was awesome. I will tell anyone needing work done to go to you.Matt
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March 2023 by PowerOn
Just the best family Owned and operated trustworthy place in Bakersfield! Been going for decades !
