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July 2024 by Brittany Jacober
After several attempts at getting my prescription filled I have reached out asking why I did not receive all 3 of my prescriptions. The woman on the phone proceeded to lie to me saying that my husband refused to purchase that one and that they will have to order it. Not only that but she was rather rude.
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April 2024 by lavern h
friendly community store employees always helpful.
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April 2024 by Ernie Carabajal
I had the please of being taken care of at the check out by ROB, He was friendly and made me feel welcomed to the store. Thank you
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December 2023 by Tammy B.
I've visited this Rite Aid on several occasions and I truly love this pharmacy. The entire staff is friendly, professional and very knowledgeable. Thank you for the great care and service!
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October 2023 by Kimberly B.
I want to know if any customers of color or not of color been told to go find another pharmacy from this location pharmacy tech staff (male) because they questioned why their prescription was not filled in 6 plus hours, after calling it in? Also, I would like to know if any pharmacy customers have called in their prescription and they are still not filled 6 plus hours later because they have been told to wait for the pharmacist to give Flu shots before your prescription could be approved to be filled after 6 plus hours from calling it in? I called my prescription in at 12:50 pm it took to 7:12pm to be filled. I am trying to see if this is some discriminatory type pattern for my report. I also want to know if any pharmacy tech staff members have leaned over the counter to disparage a family member while picking up prescriptions to make rude disrespectful comments? Any and all pertinent information would be appreciated. Also, If you have been put on hold 25 plus minutes while seeking Rite Aide corporate info and then told to call 1 800 Rite Aide to make a complaint if you want to and refused chain of command contact information for Bakersfield to file a complaint. In addition, has any customer to this location been referred to go outside of their area to another Rite Aide because they wanted to file a complaint of discriminatory, bias, sarcastic, disrespectful, unprofessional treatment from this 6001 Coffee Road, Bakersfield Location Pharmacy Tech Staff ( male) ?
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July 2023 by celene white
Generally the store has what's needed.
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May 2023 by Susan Eyman
What a sweet lady, Cristal. She greeted us with a smile and a great attitude. We went to Rite Aid for ice cream, I had not had (Thrifty) ice cream in years. It was delicious and the service made it even better.
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March 2023 by Natalie T
Honestly, not bad. Rx personnel are some of the most stressed in the industry and I've had nothing but positive experiences here which speaks to their team. Pharmacies get bad reps because the only people that go out of their way to rate them have had negative experiences there, but with that in mind, this location is fairly impressive.
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December 2022 by Miranda
Worst drive thru in the history of drive thrus!! Pharmacists and pharmacy workers are slow and rude! Most importantly if u don't have an hour to sit in drive through for each car I'd suggest going elsewhere! What a joke!!
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November 2022 by Taylor S.
I came here because I am covid positive and needed to get meds at a drive thru, of course I remember why I no longer use this pharmacy and it's the astronomical wait time in person and on the phone. At least cvs picks up the phone.
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August 2022 by Humberto Cobian
My son and I went in to get some ice cream and they were sold out so I asked for them to get me some from the back bc I could see my flavors I wanted. There was am employee her name was Ana. She was so kind and helpful. This rite aid is pretty awesome.
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June 2022 by Miranda Isaac
Worst drive thru in the history of drive thrus!! Pharmacists and pharmacy workers are slow and rude! Most importantly if u don't have an hour to sit in drive through for each car I'd suggest going elsewhere! What a joke!!
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May 2022 by Luisa Fowler
I don't like their prices, since it's way more expensive to shop here than Walmart. But the staff is polite and I get good service when picking up my meds.
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April 2022 by Laura C.
Walked in and nicely asked if they were still serving ice cream to which the employee responded "yes unfortunately" and gave me so much attitude. I continued to try and kill her with kindness but she still had the same childish behavior. I'm sorry you had to scoop two scoops of ice cream I know that must be extremely difficult.
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December 2021 by Christina Reynolds
Rite Aid is my trusted pharmacy. I've been frequenting this location for several years. They have professional, polite, and personable employees. This place is clean, well organized and stocked. Prescription prices are reasonable. They are observing safety practices against Covid-19. Masks are worn and safety dividers are in place. Hand sanitizer is available. Social distancing is designated in appropriate locations. They have a wheelchair accessible entrance. The parking lot is clean and has ample parking. You don't have to go in to pick up prescriptions, you can go through their drive through. Don't forget to enter your rewards number so you can earn points to use for your purchases to get a discount. I did and I saved a couple dollars on my prescription purchase. This will continue to be my trusted pharmacy.