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October 2024 by Robert Hudson
Quick and flexible service, people are nice but could be a little more friendly.
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October 2024 by Rogent X
I’ve been coming to this place couple of times now and so far no complaints in terms of wrench work or customer services. In fact I had issue unlocking my truck and one of the employees went across the street (I believe) and got a slim Jim and got it open for me so that was awesome. It’s a first come first serve so I’d recommend coming early especially if you need little extra work on vehicle. Only negative thing if anything is parking can be a tight squeeze if you have big truck/SUV.
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August 2024 by Steve Bordley
Tstat seized and blew out coolant hose while climbing hill out of Bakersfield leaving me stranded on highway in 110 degree heat. Got towed and dropped off here on Thursday night. Jose recommended a hotel and even paid for the Lyft to get me there. Despite being swamped with work Jose was able to get me back on the road by 4 pm Friday. Great service. Really appreciate their efforts
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April 2024 by Frank “fgtfo”
I visited this service center three weeks ago for a coolant change. Initially, everything seemed fine until a leak developed last week. Despite living in Delano, which is a bit of a drive, the responsiveness of the shop was commendable. They promptly dispatched a technician to inspect the issue. The technician quickly identified and acknowledged the mistake made during the initial service. The following day, they efficiently repaired my 2017 Ford Fusion and even generously topped off my gas tank. A week has passed since the repair, and my car is performing better than ever. I definitely plan on returning to this shop for future services. See below from the initial leak to smoothly commuting to work, school, and back home.
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April 2024 by Darrrll Kennedy
Fast fast fast.
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March 2024 by Silvia Hernandez
Friendly staff and informs you without bothering you until you understand one of the client
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November 2023 by ROSARIO LOPEZ
Very good service
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November 2023 by c. holland
This was work related but alwais as quick and efficient as possible
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July 2023 by Mary H.
We had the check engine light come on while driving I5 in the late afternoon. We called Ford & they told us to come in the next morning at 7:00 am. Matthew M. was so knowledgeable & gave great customer service. They diagnosed the problem, fixed it, & we were on our way! First class dealership. Thank you so much.
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July 2023 by Jeff Mccoy
Great customer service and the wait wasn't too long.
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April 2023 by regina gregorio (momsie)
my car was there since wednesday the 8th of march today is the 16th and still no call and no information on whats going on when i dropped offmy car they said they needed parts but its been over a week so what yo guys think of thisService: Brakes
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April 2023 by R Rangel
Always recieve great service.
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March 2023 by Laurie Kennedy
They got our car on pretty much last minute.. Thank you so very much. Didn't like the bad news though that we better start thinking about new tires...grrrr, its always something. There goes the egg budget. ????
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February 2023 by DARRELL WORTHY
Always good service. The staff are amazing and polite. I highly recommend them.
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December 2022 by Eric Lawson
I was in and out in less than an hour.