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November 2023 by Hunter B.
My car might as well not have gotten washed. Still bugs on the front of my car and little tree spots off over my roof. Windows were smeared as well. I daily a little mini cooper and for such a small car it should've been way better afterwards.
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October 2023 by Camille B.
Sparkling Image is a chain of car washes. We have a few of them in Bakersfield. I have been here once or twice before for a standard car wash, but never for a detail. This week I finally tried a detailing service and my stepdaughter also got a detail. We both chose bumper to bumper and she added on a headlight refresh because hers were SUPER yellow and dim. She arrived about 5 minutes before me and told them she would be staying. I arrived and told them I would be running to in n out for some food but other than that sticking around. They took my phone number down on the printout of my services requested.For the dollar amount paid, I wasn't expecting the world's best detail job but I am pregnant and going to have the baby any day now, so I just needed some of the majorly exhausting things done for me like vacuuming and shampooing carpets. I was also noticing my paint really could benefit from a wax and I don't personally know how to do much exterior detailing, nor do I want to at this stage in pregnancy. My estimate for my car was 2 hours. It took 3, and to be honest if I hadn't walked up and asked for my car back I have no idea when they were going to call me or call out for me. I watched so many cars that came after mine get detailed while mine sat most of the time it was there, so I found that a bit frustrating. I'm assuming they took their time thinking I left the premises, but I didn't. 38 weeks it's really exhausting being out of the house. That part is where they lost 1 star for me. As far as my vehicle, I'm a lot more pleased with my exterior results! The wax helped and it looks very refreshed. Interior wise, it's obvious the leather was conditioned and many things were wiped, but it was a very average job. I'm going to have to wait for the conditioner to set this week and go back and touch up quite a few areas that really just needed more attention cleanliness wise. That being said, it was cleaner and I was expecting a "not so detailed" detail to an extent.My stepdaughters car headlight polishing turned out AMAZING. The headlights had a dramatic improvement and are clear as day and brighter at night. Her exterior looks much better but her vehicle is much older, so obviously there's more damage that a wax won't fix entirely. Her interior was the same story as mine. Very well conditioned but definitely lacked some attention to detail. That being said, they told her 2-3 hours and hers was finished in about 1 hr and 45 mins. She got the same service as me plus an add on, arrived 5 mins prior, and it was done in almost half the time. Make it make sense? It doesn't.Overall, I think if you're looking for a simple spot to go for exterior care of any kind, this is a pretty decent solution at a decent price. If you need very basic or regular interior detailing and do not enjoy interior detailing or cleaning in general as a personal hobby or constantly watch auto detailing videos like me, this place will do the trick. I've seen private detailers in town who do about the same quality of work interior wise, so it's really not bad cost to what you're getting. You just have to know expectation wise it's gonna be average and not spectacular. For me the biggest con to this place was how long they took on my car and how often I saw it just sitting while other cars behind me got attention and left. They do also offer memberships, which is a great alternative to Mister in town because they towel dry your vehicle which makes a big difference. The prices aren't dramatically higher unless you're looking at full service options, and members do get discounts on detailing services and oil changes which can make a difference as well.
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October 2023 by Alexis P.
Every time I go the wait is terrible! Even when there slow they take there time to customer service you to get a wash and even to dry your car after it goes through the wash! It's dried by the time they want to walk to you and dry your car. The employees are not personable and are rude. They expect tips for shit service and I would tip if they actually did their job right. Every time I go I think my experience will be better but i continuously disappoint myself. I only come here because I haven't found another hand wash car wash place.
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July 2023 by Mark D.
I have been to this car wash before ... My truck has went through the car wash, today I was told it has to be a hand wash??? all of a sudden no reason no explanation. Just want to charge more money for a below average wash job.
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July 2023 by Nana A.
Wonderful car wash with down-to-earth, friendly staff.Drove in today for a car wash and was greeted by Coral. She was so nice; I also got an oil change.Got an Express Oil Change and a Sparkling Car Wash in less than an hour while I sat in an air-conditioned waiting room.Thank you Coral!
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July 2023 by Ian O.
!!!DISCLAIMER!!! I ONLY PUT 5 STARS SO THIS REVIEW IS SEEN!!!HORRIBLE JOB AS ALWAYS AND IM DONEThis will be the last time I come to this car wash. For starters their customer service is garbage, these employees treat you rudely from start to finish. Had one of the guys outside come in and angrily tell me and another customer our cars were ready a long time ago but no one ever came in to let us know. And somehow still expect a tip. Now to the main issue, they do such a horrible job. How are you going to charge 26$ for the #2 cleaning option which is a full service and not even clean the car right. I get you must hate your job for having to clean cars in the sun all day but cmon, at least try and do a good job. They leave my entire dash are dirty like they don't even wipe it. They do a shit job at vacuuming as well. All of the holder areas on the door not even vacuumed or wiped. My cup holder area was not wiped or brushed. The floors of my seat areas not even correctly vacuumed. My back seats both the floor and the seats, were barely touched by the vacuum. Still sand in the edges of the seats. Is this really how you guys represent this branch?? Yet you still try to upsell for pricier services ? Upsell what, poor quality for more money?This place needs to be reviewed by a corporate manager or something because it's been every single time I bring my damn car here and I'm done. I'll make sure to warn everyone about this place. And don't even worry where are some pictures.
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April 2023 by Roque Romero
Very helpful and honest worker.the guy who helps me Angel was cool and talk to me about wait need and thing can wait for next time I come by.
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February 2023 by Dawn C.
Great service & HONEST!My interior had been neglected for a few years. I chose the Ultimate Interior service. When I picked it up 2 hours later, the interior was transformed. It lookednearly new. All the crumbs, drips, mud, pine needles and whatever else was making my car look a mess was gone! The staff were all pleasant and professional. They even found & returned $40. I'll be back when I'm in town and recommend it!
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December 2022 by Naz G.
One of the best details I've received on my GMC. Vacuum, waxed, washed, seats cleaned thoroughly between the crevices of the seats all the carpets all the mats clean very very well. Black rims shine like never before. Great job so worth my $100
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October 2022 by Aaron J.
Gave up on the big name drive thru car wash after the automated machine damaged our SUV and they denied it. So was looking for a reliable hand car wash without having to pay $50 every time. This place met that criteria so we have been using them for a while now. The SUV looks decent when they are done but it could be better, I always have to pull out and then into the next parking lot to finish drying it t and remove the water spots from the chrome.
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July 2022 by Caitlyn A.
I went to this car wash with high expectations. I paid for the nicest wash they had. They were so careless when washing and drying it. There is missed spots all over my car and when it came out of the wash, it still had soap all over the back of it. I expected it to at least look clean when I left. I am very disappointed & I will not be back or recommending.
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April 2022 by Yesi M
They were honest & efficient. You even get a free car wash with the oil change!
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January 2022 by Elvia Contreras
they inform you what your car needs and tell you what they recommend but Never push you to have it done
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January 2022 by Boo Baby (boobaby)
Late closed, and great service
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January 2022 by Linda Welch
I never used jiffy lube
