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December 2023 by Nova Ortiz (Nova66)
? you need to pay for everything
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October 2023 by Tyrone Brown
I'm not a happy customer, you sign me up for something that doesn't even work. 70 bucks for metro.I can't log into anything.Dam yall suck.
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October 2023 by Steven Backus
The absolute best place to get a phone or help
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September 2023 by Candi L Kay
I can honestly say that every time I go into this Metro the service is unpleasantly rude. They need a class on customer service.
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August 2023 by Hassan Ali
Great customer service
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July 2023 by Aa Bb
I bought a phone 2 years ago and paid 2 years 5 dollars a month for insurance went on the 1st cause I lost my phone and even though there was one available at equal value they said oh we can't do anything you have to wait a week to get a new phone or just upgrade I literally had to buy the phone at equal value. There is more to the story which I shared with the attorney but ima keep this short. I have now filed a class action lawsuit since I've paid insurance more than 5 years on my phones and was of no use cause they " could not replace it". Even tho 4 years ago I had lost a phone went in to metro on oswell and they replaced it no problem all I had to pay was the chip. The insurance is just a scam in my point of view and if your charging insurance and not following up on there end it is illegal. So hence the class action lawsuit follows. Let a judge decide if I'm wrong or they are.
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July 2023 by Google user
I bought a phone 2 years ago and paid 2 years 5 dollars a month for insurance went on the 1st cause I lost my phone and even though there was one available at equal value they said oh we can't do anything you have to wait a week to get a new phone or just upgrade I literally had to buy the phone at equal value. There is more to the story which I shared with the attorney but ima keep this short. I have now filed a class action lawsuit since I've paid insurance more than 5 years on my phones and was of no use cause they \\\" could not replace it\\\". Even tho 4 years ago I had lost a phone went in to metro on oswell and they replaced it no problem all I had to pay was the chip. The insurance is just a scam in my point of view and if your charging insurance and not following up on there end it is illegal. So hence the class action lawsuit follows. Let a judge decide if I'm wrong or they are.
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May 2023 by Tiffany woody
Slow service and they screwed up on my bill and phone was shut off. Had to call next day to pay it
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October 2022 by Wayne Butchko
Our little Metro by T-mobile store on Chester , Management & Tec, support is the Number one reason! Love your service! My last visit, The Young Lady working Help fix some Tec problems I was having on my Moto5 personal phone. She fix the problem, Lickdeey split,! ( Mostly operators malfunction) Then when on To explaining the Tablet program, You offer customers! So she hooked Me up! Now I leave my phone Alone, And play on the tablet! I forget her Name, But you guys have a Winner! Their.
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October 2022 by TheInFamousPOPTART
Tells us one price for a phone says comes with things included than says it costs more twice than for the same price I was originally told I can get a cheaper phone with less functions and capacity to do anything
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October 2022 by SA Fuifui
Great customer service ?
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August 2022 by Lancia Griffin
I had my phone and my sons phone from here. Need more staff.
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April 2022 by Del Alspaw
Great store. Very helpful.
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March 2022 by Chris Mcendree
Don't buy from this store I was suspicious after pursching a supposedly 5g motto cell paid almost 300 dollars with the discount for upgrade and the clerk a young probably high school student told me about 4 or 5 times that all sale's are final too obvious but anyway they were nice enough to sell me a remanufactured refurbished cell that will not work hardly as all anyway hope that commission was worth it..... Scammers and liers work there BEWARE
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November 2021 by Juan Escobar
Nice costumer service was very fast and helpful with our needs
