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“Good convenient location for residents in the area to ship out Amazon returns and such. Also, the employees are fast and efficient.
Just one caveat. I had a winery send two boxes of wine to this ups store as I wasn’t going to be home to sign for package.
Apparently the store charges $10/box to have items shipped to them for pick up. This was definitely a surprise. I ended up paying $20 to get my two boxes.
I did a quick research and it appears ups stores generally charge a few dollars (saw various posting ranging anywhere from a couple to 5 dollars) when boxes are shipped to them directly. But I still thought 10 per box was excessive.
My advice, don’t have anything shipped directly to this ups store.”
“My husband I went for live scan and we came across their employee Jenna. She was perfect in her work and was very kind to us. We are very happy with her service.”
“The employees are great, helpful, courteous and knowledgeable. Elizabeth and Jessica couldn't be better. Always address me by name even when I just stop in to pick up my mail.”
“I wouldn’t say mailing a package is the most enjoyable experience…but UPS (specifically the team at this location) makes it not be terrible! UPS is not a daunting place to visit; I feel like the staff are friendly and always quick to help with what I need. Lines move quickly and service is efficient.”
“Highly recommend this store, I live on the southwest area but don’t mind taking a detour to receive fast and great customer service. Ms. Kristi is alway ever so kind and willing to help her customers.”
“Dale is a model for great customer service. He helped me navigate sending a package internationally and was genuinely committed to the process. He was a delight. Thank you!”
“on 4/15 both of the employees that helped me had great customer service very polite and friendly when I first arrived she was alone but still was happy and willing to help me I had just got turn away from another ups because she was alone so I was happy she was able to help she started my process then her coworker came and he finished it up this store was 20 min away from me compared to the previous one that was only 4 min away definitely worth the drive to get great costumer service”
“The store clerk was kind and helpful. I was able to come into the store not knowing how to ship what I needed shipped and the store clerk provided everything I needed professionally and with courtesy.”
“Assistant manager Ashlyn and Wendy was a great help and went up and beyond to help me with my Amazon returns. I had over 20 package for returns, which was very confusing, but the staff is very knowledgeable and helpful. They were very kind. Amazon returns with different lables
and boxing make it really hard, but the staff at this UPS location, make it seem very easy. Thank you for all the help.”
“Excellent service from Celeste!!! A very kind girl made me a notarized letter and her service was very excellent, in attention and kindness...harder workers like her, thank you celeste..!!”
“I hope I gave the RIGHT post office, I went to Fedex on Oak yesterday, they didn't give me ANY help, the big hispanic man, didn't even CARE. I went up the street to the post office almost across the street from McDonald's, and the lady at the desk was WONDERFUL, she helped me get my IMPORTANT papers off by helping me look up the correcct address, I asked your name and I forgot it, but YOU had black hair and a BEAUTIFUL smle and was VERY sweet and nice some that CUSTOMER SERVICE workers should posess but all DON'T. THANK YOU again, I had postage stamps on each envelope and you said I didn't need all of those, I HOPE you remember me so you can know I didn't lie about giving you a good review, YOU DESERVE IT.”
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“I called yesterday at 5:45. I spoke with the manager She was very respectful and patient with me regards to my package she answered all my questions And I got my email updates about my package just as she told me but i Just wanted to say thank you again for being patient With me, I was just so nervous about my package. I have my birthday dinner this weekend, but I’m excited to pick it up tomorrow. Thank you so much again for your time. Have a blessed day.”